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All 4,653 Hong Kong Restaurants

Kitchen at the W Hotel

1 Austin Road West,Kowloon, Hong Kong, China (West Kowloon)
852-37172299
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Ranked #88 of 4,653 Restaurants in Hong Kong
4.5 of 5 stars 173 Reviews
Certificate of Excellence 2014
Cuisines: International, Bistro
Neighborhood: West Kowloon
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Description: A modern bistro featuring sensational buffets as well as international and pan-Asian à la carte delights, with views of live dazzling food preparation on one side and the Hong Kong harbour panorama on the other is how we define KITCHEN.
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173 reviews from our community

Visitor rating
    105
    42
    15
    10
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Millbrae, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014 NEW

Besides the variety of choices, we found that the food was still very fresh. For example, the smoked salmon is on display to help yourself, and yet it had not dried out. The congee ( rice porridge ) was hot.

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Singapore
Senior Contributor
35 reviews 35 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 19, 2014

Only thing that I disliked was the varieties of breakfast spread as too many things to choose and had a hard time.. :p

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Hong Kong, China
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 14, 2014

12 of us went here for a Saturday lunch buffet. The restaurant had too many tabled jammed together that made it hard to get in out and it was not a relaxing meal experience. Service was non existent, we never got offer to see a drinks menu and the coffee order took 20 minutes to arrive when we were one... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 8, 2014

It's a great breakfast place - the bottled flavoured water, the variety of bread and pastries. They don't do eggs really well here. But then again, very few do. Not the best breakfast compared to other W hotels, but ranks quite high.

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Hong Kong, China
Senior Contributor
25 reviews 25 reviews
10 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 2, 2014

It's our 1st time to dine in this restaurant. However, Food is average and yet pricey, not much variety. Take for example Salmon.. you have smoked salmon, peppered salmon, Steamed salmon, fresh salmon, etc about salmon... Some area of dining place is poorly lit... Too noisy to dine -in.. waiter will annoy you...does not speak English well... Pastries & cakes... More 

Was this review helpful? Yes 1
Hong Kong, China
Contributor
14 reviews 14 reviews
4 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 23, 2014

I have been here for the Sunday champagne brunch a number of times. Food has been good every time, however standard of service has dropped considerably for our most recent visit. We reserved a window side table as friends were bringing along their 2 year old child (no helper on Sunday). When we got there we were led to a... More 

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DirectorBandF, Director of Beverage and Food at Kitchen at the W Hotel, responded to this review

Hello LZ_Aussie_Expat, Please accept my sincere apologies for your very disappointing experience you endured during Brunch at Kitchen on Sunday. Brunch is one of the signatures of Kitchen restaurant and we really try to deliver a great experience for all of our guests. It appears on this occasion we have missed some of our basic standards and I apologize for... More 

Istanbul, Turkey
Top Contributor
122 reviews 122 reviews
72 restaurant reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed November 20, 2014

i was in W for a business meeting and we ate in Kitchen.. to be honest, i did not love Kitchen so much.. food was average, not bad not good either.. the desserts were not very succesful.. i tried a beef which was so hard to cut and eat... the only thing i love was the crab legs and the... More 

Was this review helpful? Yes 1
DirectorBandF, Director of Beverage and Food at Kitchen at the W Hotel, responded to this review

Dear Seellnnn, Thank you for your review. I’m very sorry and disappointed to know you did not thoroughly enjoy your recent visit to Kitchen. Your feedback has been shared with the team and it will certainly help us to improve in future. In fact we are in the process of updating our buffet offering, so I do hope we have... More 

Douglaston, New York
Top Contributor
132 reviews 132 reviews
87 restaurant reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

we had the champagne brunch and it was good. The only complaint was that they charge the same rate for all even if you don't drink. They should have a separate price for non drinkers. I feel that is only fair. The Hyatt buffet does not charge for drinks and they have a two tier price system. Otherwise an above... More 

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DirectorBandF, Director of Beverage and Food at Kitchen at the W Hotel, responded to this review

Dear Noodlequeen, Thank you for your review and your feedback. I am disappointed you do not see value in our Brunch pricing. We carefully survey the market before setting any pricing in our restaurants and It is belief that our Kitchen Brunch offers great value for money. Also I have checked with the Grand Hyatt and their “Non-alcoholic” package is... More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 12, 2014

With different selections of food form morning to dinner, it is good place when you dont have to think what to choose. I only dont like it the restaurant sometime is under staff and service could be slow.

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DirectorBandF, Director of Beverage and Food at Kitchen at the W Hotel, responded to this review

Dear Steve L, Thank you for your review and comments. I am disappointed to see your comments regarding slow service. I apologize your experience did not live up to the high standards you would expect from a W Hotel, You can be assured that your feedback has been addressed with the team and that we will be undertaking the necessary... More 

Metro Manila, Philippines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

On a diet, but after seeing the spread, couldn't resist... had congee, dim sum, some noodles, veggies, over-easy egg cooked on the spot, croissant, AND lemon water, cucumber water, and grapefruit juice... Cleared my plate!

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Additional Information about Kitchen at the W Hotel

Address: 1 Austin Road West,Kowloon, Hong Kong, China
Phone Number: 852-37172299
Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > West Kowloon
Cuisine: International, Bistro

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