We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Write a Review

13 reviews from our community

Visitor rating
    3
    5
    2
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
Contributor
14 reviews 14 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 22, 2014 NEW

Great idea to have fresh subs within the city. The customer care needs to improve. Not everyone knows what a sub is and the protocol observed when one wants to place an order. Kindly direct customers and advice on options available in a friendly and audible voice. the customer ahead of me was billed twice for juice (there was an... More 

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 20, 2014 NEW

It is not the taste of home you are looking for. Bread is artificial, meats are not the same quality.

Was this review helpful? Yes
Nairobi, Nairobi, Kenya
1 review
4 of 5 stars Reviewed December 19, 2014

I have eaten twice at the limuru road outlet. Usually it is the 6 inch roast chicken with lettuce and the olive oil dressing. Been fantastic on the Italian bread. usually I don't make it out of the parking. very nice and fresh

Was this review helpful? Yes
Nairobi, Nairobi, Kenya
Contributor
13 reviews 13 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

They have a superb selection of Sandwiches. I like the idea of customizing your own sandwich with the exact bread you want and the exact veggie and meat combination. A foot-long is still enough for two and it is very affordable. The staff are very welcoming and willing to guide you through the ingredients.

Was this review helpful? Yes
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2014

One word I have for these sandwiches...YUMMY! I can eat here all day, everyday. The only complaint about this place is that sometimes(not all the times) the staff are a bit rude. But if you overlook this trait, then you will enjoy every bite you take. My favorite it the smoked Turkey with extra cheese and sweet onion sauce and... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
12 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2014

The last time i tried subway was in Sweden so i decided to give it another try. I can say it tasted even better than my previous experience. The customer service was also great. Thanks Subway.

Was this review helpful? Yes
Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 1, 2014

I love subway and now that its in Kenya I was thrilled! However to my disappointment I found the staff there having disgusting attitudes and fake american accents especially this bald headed light skinned woman.

Was this review helpful? Yes
Cairo,Egypt
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 20, 2014

very good restaurant with a wide variety to choose among it located almost at the city center , very helpful stuff and good place to eat in .

Was this review helpful? Yes
Kampala, Uganda
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 1, 2014

I have been here 3 times and every time it's been different. Bread was good n sauces a bit lumpy. Wished they had sweet corn. Hope they open other branches around the city and in other cities in Kenya.

Was this review helpful? Yes 2
Chicago, Illinois
Top Contributor
91 reviews 91 reviews
49 restaurant reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 12, 2014

I ate twice at Subway, and found it to be quite mediocre. In fact I felt that meats,and bread were virtually tasteless. I only liked the fact that you could make a wide variety of sandwiches. I got sick both times I ate here.

Was this review helpful? Yes

Travelers who viewed Subway also viewed

Nairobi, Kenya
Nairobi, Kenya
 

Been to Subway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Subway

Address: Junction Mall, Ground Floor, Ngong Road, Nairobi, Kenya
Location: Africa  >  Kenya  >  Nairobi
Cuisine: Sandwiches

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Subway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?