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Oro Restaurant and Lounge

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Statehouse Crescent | Off Statehouse Avenue, Nairobi 00621, Kenya
+254-202635556
Website
Today
7:00 am - 11:30 pm
Closed now
See all hours
Hours:
Sun - Sat 7:00 am - 11:30 pm
Dining options: Dinner, Lunch, Late Night, Reservations
Description: ORO Restaurant and Lounge NairobiDark wood, hints of gold, subtle lighting...
ORO Restaurant and Lounge NairobiDark wood, hints of gold, subtle lighting and a sense of intimacy are your invitation into ORO. Meaning ‘Gold’, ORO is Nairobi’s newest Oasis. Located in the tranquil suburb of State House it offers an escape from the city bustle. Exuding subtle elegance it provides the perfect atmosphere for a convivial catch up or romantic dinner and is ideal for Lunch or an after work drink for those working in the CBD and its environs.
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TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 14
    Excellent
  • 8
    Very good
  • 3
    Average
  • 4
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
business lunch at Oro

After researching lunch locations in Nairobi and finding many positive reviews of Oro I decided to recommend it for my business lunch yesterday. It was the best choice. The location (although probably better set up for an evening out with friends) was great. It was clean and welcoming. the staff... read more

4 of 5 starsReviewed November 14, 2013
ghanaian_in_nairobi
,
Nairobi, Kenya
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30 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Devon
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 4, 2014 via mobile

We arrived at 8:30pm. 1 hour and 40 minutes later we left having not eaten anything. It's nairobi restaurant week. This is embarrasing to say the least. Nobody apologised, or said anything at any point other than 'we've had a small problem,' which was about 50 minutes into our visit. I'm assuming Oro is short for 'Orrible experience.

Was this review helpful? Yes 2
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear Devonteacher, We would sincerely like to apologize for the unacceptable experience you had at ORO. We are committed to ensuring that you have a great experience when dining with us, and unfortunately we let you down this time. Your feedback is very much appreciated, and we have looked into the issues you have raised with our entire team. I... More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2014

Like the name of the name it is located Gem suites this place is a gem. Amazing food and very very good service from the moment you arrive. Will definately go back and recommend!!! Will be back

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear Miss Kui, Thank you for your wonderful review. We are glad you enjoyed your meal and really appreciate the positive feedback regarding our service. We are looking forward to hosting you again soon at ORO Restaurant & Lounge! With warm regards, Valentina More 

Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2013

After researching lunch locations in Nairobi and finding many positive reviews of Oro I decided to recommend it for my business lunch yesterday. It was the best choice. The location (although probably better set up for an evening out with friends) was great. It was clean and welcoming. the staff were friendly and helpful. The food was delicious. The location... More 

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear ghanaian_in_nairobi, Thank you for your wonderful review on your experience at ORO Restaurant & Lounge. We are delighted you enjoyed your business lunch, and highly appreciate your positive feedback regarding our friendly staff and delicious food. Apologies for the difficulties in finding us; we are currently working on putting an ORO sign outside to enable our guests to find... More 

Nairobi
1 review
3 of 5 stars Reviewed November 8, 2013

Good for a girlie catch up. Staff very friendly and attentive. Outside area was nice, had lunch inside, a bit cold outside. Prices very reasonable. Inside feels very much like a hotel sadly a bit sterile, but would go again to check it out just for drinks in evening .

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear 232Truth7, Thank you for your review on your experience with us at ORO Restaurant & Lounge. We are glad you enjoyed your lunch, and we are looking forward to hosting you again soon. With Kind Regards, Valentina More 

Nairobi
Contributor
20 reviews 20 reviews
13 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2013

After reading the reviews here, I decided to give it a try for my friend's birthday dinner and we were not disappointed. From the lighting as you walk in that is draped on the bamboo, to the ambiance in the restaurant and to the food. Job well done! My friend had the oriental pork ribs with chunky chips which were... More 

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear KenyanFoodCritic, We love food critics as they keep us on our toes all the times! Thanks for your review and for appreciating our food. All well noted…. We have just sent for fish knives, the floor manager is on board and the menu folder and bill folders have been designed and ordered. Looking forward to see you soon and... More 

Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed September 19, 2013

ORO which I learned means Gold in italian is a treasure for those that like a venue that has great ambiance, a sense of intimacy and service that feels very personalized. Whether at the main bar, the dining section or outdoor patio one cannot help feel their troubles slip away. With soothing lounge music, great decor and an understated elegance... More 

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear Christian, thank you for having been our guest for several evenings. But also thank you for such detailed and positive review. We look forward to having you dining with us again during your next visit to Nairobi. With warm regards Valentina More 

Vancouver, British Columbia, Canada
Senior Contributor
29 reviews 29 reviews
19 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 21, 2013

I visited this place 2 weekends ago and wait staff just disappeared on us so we walked off.I decided to give it another try and had the most enjoyable dinner today. I ordered the tomato soup and the masala fish,my wife ordered the chicken Tikka.I am not a dessert person but food was was so good a Tarrmisu dessert was... More 

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Thank you for the wonderful review and we are glad that you and your wife had ‘the most enjoyable evening.’ We are glad that you loved the food and even got to try the dessert. We promise you will never have to walk off again as we have increased our waiting team to ensure that there is always a dedicated... More 

Tunis, Tunisia
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 20, 2013

the retaurant offers a nice variety of food, with a competitive prices. the choise is not big but quality food

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear Youssef, Thank you for your great review. We appreciate the feedback and over the next few months will be looking to welcoming you to continue enjoying our great quality food and our select variety of special meals. Come back soon as you will find air heater warming your evening on the terrace. Valentina More 

Nairobi
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2013

I wrote my first review here in may 2013 and had such a great experience at Oro that I decided to take my sisters and a friend last night. The attentive service was notably missing. It took about 40 minutes to get our food. When the food came it was barely edible. My sister ordered lamp chops which were burnt... More 

Was this review helpful? Yes
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

Dear MonO, Thank you for your visit to Oro. I highly apologise for your experience not being up to expectation. As Oro, we are committed to ensuring that you have a great experience every time you come. Unfortunately, we let you down this time. We appreciate your ongoing support and feedback; both when we do a great job and when... More 

Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 17, 2013

It was my friend’s birthday on 25th May so we settled for dinner / drinks at Oro. I contacted them via Facebook for reservations earlier and requested for the food / drinks menu which were emailed for our perusal and the reservation confirmed. Their garden is beautiful – you can see bits from the pictures ! It’s also located in... More 

Was this review helpful? Yes 1
Valentina K, Manager at Oro Restaurant and Lounge, responded to this review

We wish to really thank you for appreciating us in such candid way! And for your peace of mind, and thanks to your comment, we are in the process of acquiring a Point Of Sale System, to ensure faster and easier tracking and settling of bills. We are looking forward to hosting you once again, (Hope I will be able... More 

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Restaurant Details

Location and Contact Information

  • Address: Statehouse Crescent | Off Statehouse Avenue, Nairobi 00621, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254-202635556

Price and Cuisine

  • Cuisine: Mediterranean, Continental

Description

ORO Restaurant and Lounge NairobiDark wood, hints of gold, subtle lighting and a sense of intimacy are your invitation into ORO. Meaning ‘Gold’, ORO is Nairobi’s newest Oasis. Located in the tranquil suburb of State House it offers an escape from the city bustle. Exuding subtle elegance it provides the perfect atmosphere for a convivial catch up or romantic dinner and is ideal for Lunch or an after work drink for those working in the CBD and its environs.
Open Hours
Sunday
7:00 am - 11:30 pm
Monday
7:00 am - 11:30 pm
Tuesday
7:00 am - 11:30 pm
Wednesday
7:00 am - 11:30 pm
Thursday
7:00 am - 11:30 pm
Friday
7:00 am - 11:30 pm
Saturday
7:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Oro Restaurant and Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?