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Flame Tree Restaurant

Certificate of Excellence
$$
International
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Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
254-722-200-945
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Dining options: Breakfast, Lunch, Dinner, Delivery, Reservations

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 28
    Excellent
  • 13
    Very good
  • 8
    Average
  • 7
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
AWESOME

Initially we came here to have the platter but sadly they had a recent menu change. But Evans our server was kind enough to recommend meals for all of us. Ended up being a blast, fingerlicking meals, good customer service, amazing ambience. Big up Evans... N big up Flame tree restaurant

4 of 5 starsReviewed June 7, 2015
Lisafreak
via mobile
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58 Reviews from our TripAdvisor Community

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Date | Rating
  • Danish first
  • English first
  • Any
English first
Dallas, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed August 1, 2015 NEW

This restaurant was a nice surprise and the exceptional service from Kennedy Adika made the breakfast meal delightful. The food selection was amazing as well as delicious.

Was this review helpful? Yes
Chandigarh, India
Level Contributor
3 reviews
3 of 5 stars Reviewed July 27, 2015 NEW

Average food but great service , staff was amazing and always on their toes and smile on the faces .

Was this review helpful? Yes
Mumbai
Level Contributor
41 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 9, 2015

Flame Tree restaurant nestled within the Sarova Panafric is a good restaurant. The ambience is just awesome, the bar attached is decent. However quality of food somehow is a bit lacking. I would have loved a better spread in terms of the sheer variety. Especially on the vegetarian fare. It would be lovely to mix and match the foods. Especially... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 2, 2015

I like the security of the hotel; the staff are polite and attends your need; food incredible. The gym is clean with instructor, but needs to more machineries for work out. Do not like -the cab fare

Was this review helpful? Yes
1David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Mulugeta, Thank you for your valuable feedback on our hotel Sarova Panafric. We are glad that you found our food incredible and our staff polite, they really are our best assets. We have recently opened a fitness room thus the machinery is not for a large scale gym but more so for light work outs, however, your feedback is... More 

Nairobi
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015

We made an impromptu visit to the Flame Tree restaurant with some friends. We had not even made a reservation, but we were very quickly accommodated and settled to a nice table. We visited the restaurant in June, which can be pretty cold in Nairobi, but the staff were kind enough to place charcoal burners near our table to keep... More 

Was this review helpful? Yes
1David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Edmond, Thank you for reviewing our flagship restaurant Flame Tree. I am glad to read your glowing review from the service to the staff to the food. The team at large is happy to read your kind words. We trust we will see you soon. Kind Regards, More 

New Delhi, India
Level Contributor
27 reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 22, 2015

The best part of the restaurant was the live band in the evening.Food was equally very good. The passion fruit juice is a worth try. We tried Avocado salad which was delicious.

Was this review helpful? Yes
1David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Nishithc, Thank you for reviewing our Flame Tree Restaurant on Trip Advisor. I am glad that you enjoyed not only the entertainment but also the food and refreshments. We hope to see you soon. Thank you once again. Best Regards, More 

Kampala, Uganda
2 reviews
5 of 5 stars Reviewed June 15, 2015

I liked everything. The people, the service, the room, the food. I enjoyed the place, very cool, clean and nice. The people, so good and caring. The food, very delicious and tasty. I must say i loved it from the moment the vehicle that dropped me parked at the entrance. Here is a list of some of the people i... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Blessing, Thank you for sharing your experience on our hotel Sarova Panafric. I am glad to read that you enjoyed your entire stay from the reception you received to the food to the room. Our greatest asset really is our staff and I have shared your kind words with all our staff, who, as you rightly put, wished you... More 

2 reviews
4 of 5 stars Reviewed June 7, 2015 via mobile

Initially we came here to have the platter but sadly they had a recent menu change. But Evans our server was kind enough to recommend meals for all of us. Ended up being a blast, fingerlicking meals, good customer service, amazing ambience. Big up Evans... N big up Flame tree restaurant

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Lisa, Thank you for reviewing our flagship restaurant Flame Tree Restaurant. I am glad to hear that the food was not only finger licking as you put it, but that the service and ambiance was pleasing. We are in the process in refreshing our menu and we are certain that this will tantalize your taste buds. Best Regards, More 

Level Contributor
87 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 7, 2015

I was in Nairobi for a conference and staying at the Panafric. This was the easiest place to go, but I would go there again even if I stay elsewhere. I can highly recommend the caprese paninni and the linguini withe corn and roasted tomato was phenomenal. Couple that with Alex at the bar and it is a winning combination.... More 

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Guest, Thank you for taking the time to review our Flame Tree Restaurant, we welcome and appreciate your feedback. I am glad to read that you enjoyed your meal and found it Phenomenal! We hope to see you soon and once again, thank you for your recommendation. Best Regards, More 

Nairobi, Kenya
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2015

Good customer service, nice food very nice, loved their stake, lovely ambience, all at a fair price. Have a lot to suit your need. Would recommend it to anyone.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Ian, Thank you for reviewing the Flame Tree Restaurant, which is Sarova Panafrics flagship restaurant. Your feedback on the food quality, customer service and ambience is greatly appreciated. As a team, we aim to always meet our guest varying needs. We look forward to hosting you again. More 

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Additional Information about Flame Tree Restaurant

Address: Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
Phone Number: 254-722-200-945
Location: Africa  >  Kenya  >  Nairobi
Average Prices: USD 9 - 35
Cuisine: International

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Restaurant Details

Location and Contact Information

  • Address: Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: 254-722-200-945

Price and Cuisine

  • Average Prices: USD 9 - 35
  • Cuisine: International

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?