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Flame Tree Restaurant

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Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
254-722-200-945
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Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night

TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 19
    Excellent
  • 11
    Very good
  • 4
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good staff

In the restaurant there is no local food and the prices of drinks in the lobby bar are a bit too high.

4 of 5 starsReviewed April 18, 2015
Slaveya H
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41 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2015 NEW

In the restaurant there is no local food and the prices of drinks in the lobby bar are a bit too high.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 16, 2015 NEW

For many years flame tree was the best place for dinner and even Sunday lunches. Good food and even better service reasonably priced. Tonight I was so disappointed. It's extremely sad that the quality of my meal was poor. I asked for a medium steak and got a well done slab of meat. My friends pork chops were nothing to... More 

Was this review helpful? Yes
Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
5 of 5 stars Reviewed April 10, 2015

This is one of the best places to dine while in Nairobi. I enjoyed the concoction they do of ginger, honey and lemon...as some mixed platter of meat. It was wonderful with some friends. The portion was just out of this world. I also enjoyed some pork recipe that can only be done by one chef ...very very nice!

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear AbanaKE, Firstly, thank you for the time you took to review Sarova Panafrics Flame Tree Restaurant. We thank you for your fantastic feedback and we shall communicate with our team your kind words as this is highly motivating. We hope that you shall dine with us soon and experience our all new Flame Tree Menu. Best Regards More 

Phoenix, Arizona
Top Contributor
76 reviews 76 reviews
8 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 10, 2015

We had a great daily, buffet breakfast as part of our half board. We also had nightly meals here. My friend said the steak was great. I had a delicious chopped salad with pan fries. Cocktails are quite well done and great service as well.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 3, 2015

I was staying at the Sarova PanAfric for business and ate every day here for breakfast and either lunch of dinner. Breakfast was buffet style and had a great selection. I would have liked a bit more fresh fruit, but what they had was good. The buffet was a mix of local and international fare. Great selection of pastries, good... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Guest, Thank you for taking the time to review our Flagship Restaurant Flame Tree Restaurant. We appreciate your feedback on the breakfast options and have shared this with the team so that we may improve this and exceed your expectations. I am glad you had a chance to sample Kenyan delicacies and trust that next time you pay us... More 

Nairobi, Kenya
Top Contributor
181 reviews 181 reviews
87 restaurant reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 12, 2015

We visit this place regularly and we can say that the quality of the food varies, but it is generally on the high end. Beef tenderloin was excellent, lamb shank was chewy again. The staff are generally very friendly, but maybe not everyone has to ask us if everything is ok and if we are pleased...

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Lillemusen, Thank you for your feedback on your review of Sarova Panafrics Flame Tree Restaurant, we appreciate your candid assessment. We have carefully gone through your feedback and have taken appropriate actions on the same. We aim at having consistent good food quality, and we have also noted the irregularity of concerns by our team and have put measures... More 

Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
23 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2015

Having visited after a long while, I noted that the creepers had matured so well and the ambiance is lovely. Unfortunately the food does not much. The quality of food leaves a lot to be desired. The lunch affairs that are hosted at the upper deck for special events tend to be spectacular. May be the chef can replicate this... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Janet G, Thank you for sharing your experience at our flagship restaurant Flame Tree. We note with joy that you have continued to choose to dine with us and we appreciate your feedback. We aim to maintain consistency in our dining options whether at the restaurant or at a special event and I will personally give your feedback to... More 

Mombasa, Kenya
Senior Contributor
28 reviews 28 reviews
16 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2015

Exceptionally very friendly staff offering first class service. The variety of breakfast choices is vast and tasty. Try the freshly squeezed choices and don't shy away from the Asian special offers. Am very adventurous Nai must say it was a pleasant surprise.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear guest, We appreciate you taking the time to share your experience at our Flame Tree Restaurant. Refreshing African Hospitality is what we have come to be known for and I am glad you had a chance to experience this first hand. Our chefs diverse tastes influence the menu to meet both the regular and adventurous diners. I am glad... More 

Nairobi
Contributor
17 reviews 17 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have been visiting the Frame Tree every so often for the last three years. I mainly visit for business lunches, and the odd breakfasts and dinners. In addition, I have had social dinning there too. What I like about the place: great service by the very friendly waiting staff, great food (variety, taste, generous portions and periodic changes to... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Mr. Kenneth M, Thank you for your feedback on our flagship restaurant, Flame Tree. We are glad to read that you found the staff, food and menu exceptional. I am glad to note that you have selected Flame Tree Restaurant for many of your business and social meetings. We offer valet services for any of our diners and guests... More 

Lusaka, Zambia
Contributor
18 reviews 18 reviews
5 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 21, 2014

for veggies than it has got drink n dine. Restaurant is romantic and suitable for Honeymoon couples.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Satheeshkoll, Thank you for sharing your dining experience at our flag ship restaurant Flame Tree.We trust that next time you dine with us you will be able to sample one of the many food choices that we offer. We hope to see you soon. Kind Regards, David Gachuru More 

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Restaurant Details

Location and Contact Information

  • Address: Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: 254-722-200-945

Price and Cuisine

  • Average Prices: USD 9 - 35
  • Cuisine: Continental

Questions & Answers

Questions? Get answers from Flame Tree Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?