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Flame Tree Restaurant

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Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
254-722-200-945
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TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 18
    Excellent
  • 8
    Very good
  • 4
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Tasty

We visit this place regularly and we can say that the quality of the food varies, but it is generally on the high end. Beef tenderloin was excellent, lamb shank was chewy again. The staff are generally very friendly, but maybe not everyone has to ask us if everything is ok and if we are pleased...

4 of 5 starsReviewed March 12, 2015
Lillemusen
,
Nairobi, Kenya
Good for:
  • Breakfast/Brunch
  • Reservations
  • Delivery
  • Late Night
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36 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • English first
  • Any
English first
Nairobi, Kenya
Top Contributor
172 reviews 172 reviews
82 restaurant reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 12, 2015

We visit this place regularly and we can say that the quality of the food varies, but it is generally on the high end. Beef tenderloin was excellent, lamb shank was chewy again. The staff are generally very friendly, but maybe not everyone has to ask us if everything is ok and if we are pleased...

Was this review helpful? Yes
Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
23 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2015

Having visited after a long while, I noted that the creepers had matured so well and the ambiance is lovely. Unfortunately the food does not much. The quality of food leaves a lot to be desired. The lunch affairs that are hosted at the upper deck for special events tend to be spectacular. May be the chef can replicate this... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Janet G, Thank you for sharing your experience at our flagship restaurant Flame Tree. We note with joy that you have continued to choose to dine with us and we appreciate your feedback. We aim to maintain consistency in our dining options whether at the restaurant or at a special event and I will personally give your feedback to... More 

Mombasa, Kenya
Senior Contributor
27 reviews 27 reviews
16 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 13, 2015

Exceptionally very friendly staff offering first class service. The variety of breakfast choices is vast and tasty. Try the freshly squeezed choices and don't shy away from the Asian special offers. Am very adventurous Nai must say it was a pleasant surprise.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear guest, We appreciate you taking the time to share your experience at our Flame Tree Restaurant. Refreshing African Hospitality is what we have come to be known for and I am glad you had a chance to experience this first hand. Our chefs diverse tastes influence the menu to meet both the regular and adventurous diners. I am glad... More 

Nairobi
Contributor
17 reviews 17 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have been visiting the Frame Tree every so often for the last three years. I mainly visit for business lunches, and the odd breakfasts and dinners. In addition, I have had social dinning there too. What I like about the place: great service by the very friendly waiting staff, great food (variety, taste, generous portions and periodic changes to... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Mr. Kenneth M, Thank you for your feedback on our flagship restaurant, Flame Tree. We are glad to read that you found the staff, food and menu exceptional. I am glad to note that you have selected Flame Tree Restaurant for many of your business and social meetings. We offer valet services for any of our diners and guests... More 

Lusaka, Zambia
Contributor
18 reviews 18 reviews
5 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 21, 2014

for veggies than it has got drink n dine. Restaurant is romantic and suitable for Honeymoon couples.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Satheeshkoll, Thank you for sharing your dining experience at our flag ship restaurant Flame Tree.We trust that next time you dine with us you will be able to sample one of the many food choices that we offer. We hope to see you soon. Kind Regards, David Gachuru More 

Wollongong, Australia
Top Contributor
50 reviews 50 reviews
8 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 23, 2014

We breakfasted here two mornings and had dinner one night, the soup was delicious and the pizza was OK. The breakfasts were fantastic huge range of food and eggs as requested. The service was fantastic and the atmosphere lovely, the value for money was very good.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Lynda-Richard, Thank you for sharing your experience at Flame Tree Restaurant, Sarova Panafric’s flag ship restaurant. We are delighted that you enjoyed the dining options and I will personally share your feedback with the staff and chefs who will be pleased to hear this. Thank you for your recommendation, we appreciate each word and look forward to hosting you... More 

Uxbridge, United Kingdom
Top Contributor
233 reviews 233 reviews
144 restaurant reviews
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed September 15, 2014

I thought I would try the Flame Tree again even though i will not stay at the hotel after a series of disappointing stays. The menu is sparse due to refurbishment of the kitchen but surely they could produce a more expansive menu with a wider choice than this one. The worst thing is the addition of almost 30% taxes... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Mr. Martin C, Thank you very much for your feedback on your experiences at Sarova Panafric. We are particularly pleased to note that you have been a repeat visitor. We appreciate this support a lot and would like to assure you that you are our valued guest, always. We note your highlight on the service charge that we extend... More 

1 review
4 of 5 stars Reviewed September 11, 2014

I hosted my birthday party at flame Tree sarova panafric and i Will do it again and again. I enjoyed the service from monica, Denis and Moses.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Katanad, Thank you for sharing your experience at our flag ship restaurant The Flame Tree and once again Happy Birthday! We are glad to read that you chose to share this special day with us and that we could make it memorable. I will personally pass on your kind words to all the staff you have mentioned by name.... More 

2 reviews
5 of 5 stars Reviewed September 9, 2014

the restaurant has very polite and courteous service, they recently opened an out door kitchen that looks very nice from a distance. i will visit when the grass lawn is grown and we are allowed to sit out door.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Anisia W, Thank you for sharing your experience at our flag ship restaurant The Flame Tree. We are glad to read that you enjoyed the polite and courteous service and hope to host you again once we officially open the outdoor kitchen. Thank you once again for your review and see you soon. Kind Regards, David Gachuru More 

Nairobi, Nairobi, Kenya
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 31, 2014

The name is catchy though i wonder if there is enough pork in limuru, besides the name the pork chops are amazing, the waitstaff are confident to tell you that its the restaurants best meal, i totally agree. the ambiance is great, service is friendly and swift. the M.B.A juice, the name again seems like a university program, it is... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Flame Tree Restaurant, responded to this review

Dear Ms. Lillyanne, Thank you for sharing your experience at our flag ship restaurant The Flame Tree. We are glad to read that you enjoyed both the service and the ambiance and that the steak was up to your standards. We trust that next time you will be able to indulge in our other juices as well as our savory... More 

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Restaurant Details

Location and Contact Information

  • Address: Kenyatta Avenue, Nairobi 30486 - 00100, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: 254-722-200-945

Price and Cuisine

  • Average Prices: USD 9 - 35
  • Cuisine: Continental

Questions & Answers

Questions? Get answers from Flame Tree Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?