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The Mug Restaurant

Coffee Shop
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Kaunda Street, Jubilee Exchange Building, opposite Lonroh House net to 20th Century Plaza, Nairobi, Kenya
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Description: http://maps.google.com/maps/place?cid=1870440982267351090&q=The+Mug+coffee...
http://maps.google.com/maps/place?cid=1870440982267351090&q=The+Mug+coffee,+Central,+Kenya&hl=en&ved=0CCEQ-gswAA&sa=X&ei=rkx0T4zvPNDQ_AbJg4yhAw&sig2=xeimSqQR0s15KsGbvwguUw
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TripAdvisor Reviewer Highlights

Read all 10 reviews
Visitor rating
  • 2
    Excellent
  • 3
    Very good
  • 4
    Average
  • 0
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Great place for a catch up session

Good location choice as it is in the central business district and the ambience is great. One can do a quick meal, sandwiches, coffee, pastries or a full meal. I ordered the cocktail juice but it had too much beetroot, the tiramisu cake was good. The service was great but I found the place a... read more

3 of 5 starsReviewed December 31, 2014
Clara B
,
Nairobi, Kenya
via mobile
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10 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
Contributor
13 reviews 13 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

Good location choice as it is in the central business district and the ambience is great. One can do a quick meal, sandwiches, coffee, pastries or a full meal. I ordered the cocktail juice but it had too much beetroot, the tiramisu cake was good. The service was great but I found the place a little pricey.

Was this review helpful? Yes
Nairobi, Kenya
Top Contributor
171 reviews 171 reviews
81 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 15, 2014

It is in the CBD, but not too exposed. The ambiance resembles any small local restaurant, they serve nice sandwiches, a bit expensive, but acceptable. Coffee was good, beetroot juice had so much beetroot that it blocked all the other tastes in the glass. Chocolate croissant was a bit of a disappointment, the chocolate was very little and the dough... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
121 reviews 121 reviews
47 restaurant reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 16, 2014

Perhaps the best coffee in Nairobi! At last a barista who knows his machine and the coffee he works with! Bravo. Now I hope the management will change providers of their croissant! What they sell now is the Nairobi variety of croissant made of the wrong (bread) dough. If and when they start selling the real croissant than The Mug... More 

Was this review helpful? Yes
Nairobi, Kenya
Contributor
13 reviews 13 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014

The Mug,is a restaurant with an Arabic taste in the interior decor,their lemon,ginger tea with honey syrup is amazing,their red velvet cake has a swahili touch,(it has coconut),fudge cake it yummy to the last taste.

Was this review helpful? Yes
Nairobi, Nairobi, Kenya
Contributor
16 reviews 16 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 9, 2014

The ambiance is great and their coffee is w brewed.They have pleasant waiters and service is fast.The y can do better on choice menus and more on swahili dishes.The location is good too inthe city center!

Was this review helpful? Yes
Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

the coffe wasnt that good, I expected better. The black forest cake served was okay but the service was bad....it took around 20 minutes to be attende to

Was this review helpful? Yes 1
Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 12, 2013

The smell gives you an invitation you just cannot say no to...and of course the coffee itself proves what the smell tell you

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1 review
5 of 5 stars Reviewed January 31, 2013 via mobile

To mathias, i know the management coz I'm a regular there and I think you are wrong to suggest it was an "inside involvement" maybe take care of your belongings next time as indicated on the signs everywhere in Kenya.. As for the coffee and food, the mug is my favorite joint in nairobi

Was this review helpful? Yes
Boston, Massachusetts
Contributor
11 reviews 11 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2012

Have not tried their coffee yet but was pleased with the cakes. Loved the White Forest and Chocolate cake. I have to say they are better than the Dorman's cakes we tried. The service was good at the take-out counter and friendly.

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Kampala
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 3, 2012

I had my camera stolen here. Staff - including the manager - instantly became rude when I told them about it, refused to offer any assistance (including to call the police); CCTV was conveniently switched off for the incident. To me, it suggests inside involvement. Best avoided. In any case, the "Americano" I ordered tasted nothing like the real thing.

Was this review helpful? Yes 5

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Restaurant Details

Location and Contact Information

  • Address: Kaunda Street, Jubilee Exchange Building, opposite Lonroh House net to 20th Century Plaza, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi

Price and Cuisine

  • Cuisine: Coffee Shop

Description

http://maps.google.com/maps/place?cid=1870440982267351090&q=The+Mug+coffee,+Central,+Kenya&hl=en&ved=0CCEQ-gswAA&sa=X&ei=rkx0T4zvPNDQ_AbJg4yhAw&sig2=xeimSqQR0s15KsGbvwguUw

Questions & Answers

Questions? Get answers from The Mug Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?