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Hoi An

Certificate of Excellence
$$$$
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Shangri La Hotel, Abu Dhabi, United Arab Emirates
971 2 509 8888
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Good for:
Romance
Doing business
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 146 reviews
Visitor rating
  • 85
    Excellent
  • 38
    Very good
  • 17
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Decent Food but overpriced

We found the food here to be fairly good and tasty but very overpriced for what it was, it's not fine dining, yet it charges those kind of prices. We had a Lobster main course, as part of a set menu, which was a nice flavour, but it was served with all of the lobster bones, which served no... read more

3 of 5 starsReviewed March 3, 2015
SWIFTYS
via mobile
Good for:
  • Romance
  • Doing business
  • Special occasions
  • Entertaining clients
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Top Contributor
58 reviews 58 reviews
15 restaurant reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

We found the food here to be fairly good and tasty but very overpriced for what it was, it's not fine dining, yet it charges those kind of prices. We had a Lobster main course, as part of a set menu, which was a nice flavour, but it was served with all of the lobster bones, which served no purpose... More 

Was this review helpful? Yes 1
West Sussex, England
Top Contributor
54 reviews 54 reviews
23 restaurant reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

We sat outside and enjoyed the ambience and service on a lovely Abu Dhabi evening in January. The service is, of course, unobtrusive, friendly and excellent. As was the food, which was delicate and light, as Vietnamese should be. The restaurant is an integral part of the Shangri La so it wouldn't be anything else. There was nothing to fault... More 

Was this review helpful? Yes 2
Antwerp, Belgium
Top Contributor
103 reviews 103 reviews
78 restaurant reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 15, 2015 via mobile

I wasn't blown out of the water. Quality is mediocre. Appetizer: Vietnamese spring rolls were frozen, main course fish or meat tasted the same, drowned in soy sauce. Unfortunately not so many restaurants in this part of yow .

Was this review helpful? Yes 1
Belgium
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 12, 2015

While staying at the Shangri La we had a disappointing experience at the Hoi An restaurant. Having travelled Vietnam North to South we were looking for an authentic experience of superb food and fresh spices. The reality was different. The plates we were served were average at best; not better than at PF Chang’s. A better option is the Chinese... More 

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
36 restaurant reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

Have been to Hoi An a lot over the years and whilst it has always been good it is starting to miss a little of something that keeps it at the top of the list. The service is great and the atmosphere outside is great in the winter months. However; the food is starting to get a bit towards average.... More 

Was this review helpful? Yes 1
Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Contributor
40 reviews 40 reviews
23 restaurant reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 9, 2015

This place is worth a visit as the food is wonderful. I did find it quite overpriced compared to some other restaurants in Abu Dhabi that are just as good, but I would return and have been a few times now. The service is exceptional and the setting is lovely.

Was this review helpful? Yes 2
Thomas G, General Manager at Hoi An, responded to this review

I thank you for your continued support and loyalty dear Francesca A. I trust that we keep delighting you with service and ambience to remember each time during your future visits. On behalf of the entire Hoi An Team, we look forward to welcoming you back soon. Kind regards, More 

Kent
Top Contributor
61 reviews 61 reviews
51 restaurant reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 9, 2015

Ate here over Xmas, plentiful choice. Attentive service. The food was very well cooked and flavourful.

Was this review helpful? Yes 1
United Kingdom
Top Contributor
51 reviews 51 reviews
21 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 7, 2015

The food is the best we have ever tasted, beautiful presented and cooked to absolute perfection. The manager and her staff provide an above average service.

Was this review helpful? Yes 3
Thomas G, General Manager at Hoi An, responded to this review

Thank you for your kind feedback on Tripadvisor dear Molly1107. It is with great delight to read that you had an outstanding experience with us, and that the quality of food and presentation both managed to set the bar high indeed. On behalf of the entire team, I very much welcome your positive comments regarding our service also, which will... More 

Wigan
Senior Contributor
24 reviews 24 reviews
11 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2015

Totally recommend this Lamb melted in your moth. Service excellent would visit again and try more of the wonderful sounding dishes

Was this review helpful? Yes 3
Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

The food is a good representation of vietnamese food in general. The pho could do with a little more complexity with some basil and more mint and the broth slightly richer. Service was good but that could be due to us being the only table. There are interesting twists on certain dishes and it is a good place to go... More 

Was this review helpful? Yes 3
Thomas G, General Manager at Hoi An, responded to this review

Thank you for sharing your insightful review with us of Hoi An Restaurant recently, dear workingmom3234. I appreciate your complimentary comments regarding authenticity, presentation and quality of service, and please be rest assured that your comments are taken on board for further improvements where required. Thank you once again, and we look forward to welcoming you back for another exciting... More 

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Restaurant Details

Location and Contact Information

  • Address: Shangri La Hotel, Abu Dhabi, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Abu Dhabi  >  Abu Dhabi
  • Phone Number: 971 2 509 8888

Price and Cuisine

  • Average Prices: USD 25 - 100
  • Cuisine: Vietnamese

Restaurant Characteristics

  • Good for: Romance, Doing business, Special occasions, Entertaining clients

Questions & Answers

Questions? Get answers from Hoi An staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?