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Sultan Saray Cafe Restaurant

International
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Alemdar Mah. Catal Cesme Sok. No:12 Fatih | Sultanahmet, Istanbul 34000, Turkey
5112798
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Dining options: Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 80 reviews
Visitor rating
  • 18
    Excellent
  • 13
    Very good
  • 17
    Average
  • 11
    Poor
  • 21
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
You can do better

This was the most expensive meal we had in Istanbul. OK it was still cheap by U.S. strong dollar standards. It was not however the best meal we had. The clay pots was an enjoyable show but the food was no better than restaurants 70% the price, I imagine there's a premium because the restaurant... read more

3 of 5 starsReviewed April 20, 2015
ncflyer99
,
Ohio
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80 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Ohio
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 20, 2015 NEW

This was the most expensive meal we had in Istanbul. OK it was still cheap by U.S. strong dollar standards. It was not however the best meal we had. The clay pots was an enjoyable show but the food was no better than restaurants 70% the price, I imagine there's a premium because the restaurant is on a busy touristy... More 

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Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 19, 2015 NEW

Told by front of house that they were a new team so please try us out. Person on door very personable and waiters helpful. Food though was pretty standard and although we asked for starter to come with mains they did not which was a shame. Overall they did a reasonable job but there is room for improvement . Had... More 

Was this review helpful? Yes
Top Contributor
67 reviews 67 reviews
48 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 19, 2015 NEW

Nothing really special, the food was fine, the staff very friendly and environment was ok al well. Nothing very special to be mentioned. The eggplant with sauce that we had as starter had so few eggplant that was kind of disappointed.

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London, United Kingdom
1 review
2 of 5 stars Reviewed March 28, 2015

The customer service was appalling since when you are harassed and convinced to lunch in this restaurant by their RRPPs until you leave. Just 2 examples: - My girlfriend got a dish completely different to what she ordered. She let the manager know but he insisted that it was what she ordered, but (this is the funny bit) it had... More 

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

I feel like we were at a different place than the one described by bad reviews. The service was impeccable and charming. The wait staff played with our two young girls and brought them paper flowers. The food, excellent and included free chai at the end of our meal. We endulged in appetizers, drinks and entrees. Not sure, but maybe... More 

Was this review helpful? Yes 1
Walsall, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

I was very surprised to see so many negative comments concerning Sultan Saray Resturant. We went last night the food & service was amazing. We decided to go tonight and again everything was excellent.

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
1 of 5 stars Reviewed February 12, 2015

Although food wasn't too bad, staff seem to have a problem getting what you ask for the first time, I had to ask more than once for a can of to coke to get it for example. When the bill arrived I noticed a discrepancy between the prices on the menu and what's on the bill plus the tax ofcourse... More 

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Oslo, Norway
Senior Contributor
31 reviews 31 reviews
21 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 21, 2015

The food was ok... but they try to get you to add all kinds of stuff and when you get the bill you see what they have done. I would stay away from this place. It cost me almost the same for just one person as it did for two people at a more upscale restaurant. They only care about... More 

Was this review helpful? Yes 1
Cork, Ireland
Top Contributor
56 reviews 56 reviews
31 restaurant reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed January 6, 2015

The staff here only want to rip you off. They have no interest in offering a pleasant experience.First when we decided to share a starter there were protestations that it was too small and we should have more. We didn't. When I selected one of the cheaper wines (€ 30 ! ) I was immediately urged to select another -... More 

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Lappeenranta, Finland
Senior Contributor
23 reviews 23 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 3, 2015

On a rainy day we made a stop to this place. Had a 2 chicken soups, one coffee and one beer. We were out of liras and wanted to pay with cards. Two different card "didn't" work, but they were happy to take Euros. Their Euro exchange rate was terrible, according them it would be OK to charge 24 euro... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Alemdar Mah. Catal Cesme Sok. No:12 Fatih | Sultanahmet, Istanbul 34000, Turkey
  • Location: Europe  >  Turkey  >  Istanbul
  • Phone Number: 5112798

Price and Cuisine

  • Cuisine: International

Questions & Answers

Questions? Get answers from Sultan Saray Cafe Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?