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Crystal Jade Palace

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8 Do Duc Duc Road | Me Tri, Tu Liem District, Hanoi 10000, Vietnam
+(84)38335588
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Dining options: Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Good for: Special occasions, Large groups, Scenic view, Families with children
Description: Crystal Jade Palace featuring authentic Cantonese cuisine with highly...
Crystal Jade Palace featuring authentic Cantonese cuisine with highly personalized service. The restaurant will amaze you with a main dining room of 70 seats and 6 discreetly accessible, luxuriously appointed private dining rooms in contemporary Asian design.
read more

TripAdvisor Reviewer Highlights

Read all 173 reviews
Visitor rating
  • 140
    Excellent
  • 27
    Very good
  • 2
    Average
  • 4
    Poor
  • 0
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    5 of 5 stars
Wonderful food!

I have just had lunch in Crystal Jade Palace with my boss today. Food is so fresh & tasty! I really like shrimp dumplings, steamed rice roll with mushrom and black grass jelly topped with avocado puree. I highly recommend these 3 dishes. The restaurant has nice view and cosy ambience . The staff... read more

5 of 5 starsReviewed 1 week ago
ThanhLe2015
,
Hanoi, Vietnam
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173 Reviews from our TripAdvisor Community

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Hanoi, Vietnam
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just had lunch in Crystal Jade Palace with my boss today. Food is so fresh & tasty! I really like shrimp dumplings, steamed rice roll with mushrom and black grass jelly topped with avocado puree. I highly recommend these 3 dishes. The restaurant has nice view and cosy ambience . The staff are so helful and professional. I... More 

Helpful?
1 Thank ThanhLe2015
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear ThanhLe2015, Thank you very much for taking the time to share your feedback on Crystal Jade Palace with the Trip Advisor community! We were delighted to read that you really enjoyed the food along with the warm and attentiveness of Audrey! The team take great pride on delivering personalized service so wonderful to see you experienced that whilst enjoying... More 

Hanoi, Vietnam
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 1 week ago

This review is purely a warning for families who are Club Marriott Preferred Dining Card holders because the food was as excellent as always. We are about to start our 3rd year with Club Marriott having become regular customers in JW Café, French Grill and Crystal Jade Palace. We were informed today that the official restaurant policy is to class... More 

Helpful?
Thank Planetkimchi
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Planetkimchi, Thank you for taking the time to share feedback on your experience in Crystal Jade Palace. I was very sorry to read about your disappointing experience on your recent visit to the restaurant. As discussed in person, our policy is that if a child eats a meal then they would be regarded as a paying guest, if they... More 

Sweden
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing foods, great service . 5* for this place .Currently living in Hanoi as a westerner it is always a challenge to find good quality food with fresh ingredients, quality service, great atmosphere and a fantastic outlook

Helpful?
2 Thank LuciodepoLthuer
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear LuciodepoLthuer, Thank you very much for reviewing our Crystal Jade Palace restaurant. I am very happy to learn that you enjoy our offerings in the Chinese restaurant and that the recommend our food, ambiance and service. We are looking forward to welcome you back soon! Kind regards! Goeran Soelter Director of Operations, JW Marriott Hanoi goeran.soelter@marriott.com More 

Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Must try,, singapore style chilli crab👍👍👍. Tìm sum is still the reigning champion. Best chinese restaurant in hanoi.

Helpful?
2 Thank Bill H
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Bill H, Thank you so much for your fantastic review. We are getting many positive feedback about our chilli crab and Dim sum and are proud that you consider us the best in the city. Looking forward to your return patronage! Kind regards! Goeran Soelter Director of Operations JW Marriott Hanoi goeran.soelter@marriott.com More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I do like foods served at this restaurant such as golden seafood, beancurd skin roll with seamed etc. Staffs are so friendly and serving professional, (Dara, Elsa...).

Helpful?
1 Thank Nghia123
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Nghia123, Thank you very much for reviewing our Crystal Jade Palace restaurant. We are very happy that you complimented on our food and in particular the service delivery. We just implemented our new Dim Sum menu and hope to be able to welcome you back to sample some of the new delights Chef Ming and his team are creating.... More 

1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The new dimsum items almost is very nice, good taste and nice presentation, specialy is the steam beef ball.The staffs introduce very clearly and interested. Highly recommend

Helpful?
3 Thank Youngjoo H
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Youngjoo H, Thank you for taking the time to share your experience with the Trip Advisor community! We were delighted that you enjoyed the new dim sum item, in particular the beef balls! We have 12 new items on the menu so we hope you will be able to try all of them in coming visits! Thank you once... More 

1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I like to go to have a lunch at Crystal Jade Ha Noi with my teacher anh friends. Especially in lunch time they offer dimsums. Food is very delicious and employee are very kind so whenever I come here I can have a nice time!

Helpful?
3 Thank Hanoian412
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Hanoian412, Thank you for sharing your experience! Wonderful to read that the service and food were both excellent! Our lunchtime dim sum offering grew by 12 dishes very recently so it is a fabulous excuse to come back and visit us soon! Best regards, Elliot Gould Assistant Director of Food and Beverage elliot.gould@marriott.com More 

1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We was in Crystal jade on xmas eve for our 10th wedding anniversary. It was very good place with nice food and attentive,friendly service. The staff even gave my wife a warmly lemon juice with honey since they knew my wife got a cough. We really apreciated that. Highly recommend and will come back for sure..

Helpful?
2 Thank Minh N
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear Minh N, Thank you very much for your fabulous feedback on Crystal Jade Palace! I was very pleased to read that we were able to make your 10th wedding anniversary a memorable one this Christmas Eve! The team love to go the extra mile for our guests so great to see you experienced that on your visit. We hope... More 

Hanoi, Vietnam
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a lovely experience here with great food and very nice service :) definitely one of the most authentic chinese restaurant. we would definitely come here again.

Helpful?
2 Thank mirandapuppy
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear mirandapuppy, Thank you for sharing your feedback with the Trip Advisor community! I was very happy to read that you found your experience to be authentic whilst enjoying both the food and service. Our chef have many years of experience in cooking authentic Cantonese cuisine so fabulous to see that you appreciated that! mirandapuppy, thank you once again for... More 

Ho Chi Minh City, Vietnam
Level Contributor
192 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed January 7, 2016

You are greeted with distinction right from the entrance at Crystal Jade. The menu has a wide variety of choices. Chicken with cashew nuts is one of the finest dishes I have ever tasted in a chinese restaurant. The waiters are attentive, caring and helpful. I don’t mean whether service was good or flawless. I’m referring to the temperament of... More 

Helpful?
4 Thank SHADIADNAN
JWMarriottHotelHanoi, Manager at Crystal Jade Palace, responded to this review

Dear SHADIADNAN, Thank you very much for taking the time to share your experience in Crystal Jade Palace! Fantastic to read that we were able to set the tone of your meal right from the beginning! The team are engaging and are always happy to tailor each guest experience to suit their tastes. As you say with a Club Marriott... More 

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Restaurant Details

Location and Contact Information

  • Address: 8 Do Duc Duc Road | Me Tri, Tu Liem District, Hanoi 10000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +(84)38335588

Price and Cuisine

  • Cuisine: Chinese, Asian

Restaurant Characteristics

  • Good for: Special occasions, Large groups, Scenic view, Families with children

Description

Crystal Jade Palace featuring authentic Cantonese cuisine with highly personalized service. The restaurant will amaze you with a main dining room of 70 seats and 6 discreetly accessible, luxuriously appointed private dining rooms in contemporary Asian design.

Questions & Answers

Questions? Get answers from Crystal Jade Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?