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Basil

250 Sukhumvit Road | 1F, Sheraton Grande Sukhumvit, Bangkok 10110, Thailand
(66)(2)(649-8366)
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Ranked #137 of 7,834 restaurants in Bangkok
Certificate of Excellence 2014
Price range: $0 - $25
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Description: basil is an award-winning Thai restaurant serving the finest authentic cuisine in a sophisticated setting. Diners can enjoy the exquisite flavors of traditional dishes made from fresh ingredients and presented with creative flair.
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219 reviews from our community

85% Recommend
    124
    64
    21
    8
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Oslo, Norway
Reviewer
5 reviews 5 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 30, 2014 NEW

Great food and service - as one can expect from a restaurant connected to the Sheraton hotel. Well worth a visit if you like thai with a lot of ginger and lime - we loved it!

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Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

been here over last 15 years its still great food and classy , each dish is carefully prepared and presented although as a singlr traveller you get too much in each dish for one , dishes better shared .

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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
5 restaurant reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 9, 2014

Our favourite restaurant in Bangkok was closed! Very disappointing. Due to the recent coup and low occupancy in the hotel this signature eatery was closed. I think the hotel should think twice before making this type of decision again. It was a real let down.

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GMSGS, General Manager at Basil, responded to this review

Dear Lil H, Thank you for staying at the Sheraton Grande Sukhumvit and in particular for going to the trouble of sharing your stay experience with us. I do understand your point of view and apologize for the inconvenience caused regarding Basil closure. Due to the political environment, the demand for the venue was low as there were few hotel... More

Stuttgart, Germany
Senior Contributor
26 reviews 26 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 11, 2014

I found the food quite good and authentic. The service was also very helpful and explained all the dishes we had questions about very well.

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GMSGS, General Manager at Basil, responded to this review

Dear Ethan L, Thank you very much for choosing to dine at basil during your stay at the Sheraton Grand Sukhumvit. I was delighted to read that you had enjoyed the food prepared by Chef Kesinee and her team as well as the level of customer service provided by the team. I had shared your compliments with the team and... More

Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 31, 2014

I had prebooked a birthday meal for a friend during our trip to Thailand. Swift and easy reservation process via email and even when we were running late (due to Bangkok traffic) we were well accommodated. A group of 6 young ladies. We dined in an almost private room. Appeared to be a quiet night in the restaurant though there... More

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GMSGS, General Manager at Basil, responded to this review

Dear KaykesLDN, Thank you very much for choosing to dine at basil for your friend's birthday and for taking the time to share your experience with us. I was delighted to read that you had enjoyed our authentic Thai food, the selection of cocktails and the level of service provided by the team. Your compliments had been shared with the... More

Brussels
Senior Contributor
35 reviews 35 reviews
26 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

Delicious Thai food in a very refined and elegant restaurant. The service is perfect and the menu to die for. Definitely geared towards an international clientele and... a wealthy one, since it's fairly expensive.

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GMSGS, General Manager at Basil, responded to this review

Dear cateecatee, Thank you very much for choosing to dine at basil and for the time that you had taken to share your feedback with us. It is a great pleasure to read that you had enjoyed the food & service at our Thai restaurant. Your compliments had been shared with our team and they all look forward to your... More

Kaohsiung, Taiwan
Top Contributor
101 reviews 101 reviews
58 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 17, 2014

The food is above the benchmark, great timing service by the well trained staffs, pioneer IPAD ordering with clear description and photo on the side, great ambiance with decent architectures. We enjoyed our time here, and definitely will come back again for a visit.

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GMSGS, General Manager at Basil, responded to this review

Dear Carlitos_Huang, Thank you very much for choosing to dine at basil and for the time that you had taken to share your feedback. I was delighted to read that you had enjoyed the food prepared by Chef Kesinee and her team, our iPad menu, the ambiance and architecture, and the level of customer service provided by our service team.... More

Perth, Australia
Senior Contributor
43 reviews 43 reviews
19 restaurant reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 17, 2014

This restaurant is better than fast food take away, the service is good, and the restaurant clean. Prices are on the step side for what you are getting. I have eaten in worse places and have eaten in better. Good for a quick meal, but not a place you would visit often.

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GMSGS, General Manager at Basil, responded to this review

Dear ChinaGaz, May I thank you for choosing to dine at basil and for the time that you had taken to share your feedback with us. I was pleased to read that you had enjoyed the cleanliness and service provided by our team at basil. However, I was concerned to read that you found the prices were too steep compared... More

Paris, France
Senior Contributor
21 reviews 21 reviews
5 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 10, 2014

After a recommendation about this restaurant being a typically traditional Thai styled one, I was sadly disappointed. Situated in the Sheraton Hotel, I would have thought that the food standard would have been better. Suffice to say that it does not live up to its expectations and it would not be recommended.

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GMSGS, General Manager at Basil, responded to this review

Dear Dirkus007, May I thank you for choosing to dine at basil and for the time that you had taken to share your feedback with us on TripAdvisor. I am concerned to read that the taste of our cuisine did not meet your expectations. We continuously strive to provide all our guests with an incomparable dining experience and unfortunately on... More

Hong Kong
Top Contributor
190 reviews 190 reviews
163 restaurant reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed May 3, 2014

We had no reservation and were in spite of not being fully booked placed in a side room with rotten plants! In a 5* hotel! This side room was left outside the expected service and our earlier service experience two months ago. The slow service was later explained by the director of food and beverages that we had not booked... More

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GMSGS, General Manager at Basil, responded to this review

Dear Tomberra, First of all, may I thank you for dining at our basil restaurant and for going through the trouble of sharing with us your feedback in person, as well as through our Internal online Guest Satisfaction survey and TripAdvisor. Your disappointment has truly been felt after trying the appetizer, which was the reason our Management was called to... More

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