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Bourbon Coffee Ltd -Rwanda

$
Fast Food, Diner, Cafe
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Union Trade Centre Plaza, Kigali City Tower | Mtn Nyarutarama / Kigali International Airport / RDB Grab and Go, Kigali, Rwanda
+250 280 305 555
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Today
7:30 am - 9:00 pm
Closed now
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Hours:
Sun - Sat 7:30 am - 9:00 pm
Dining options: Breakfast, Brunch, Late Night, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Takeout, Television, Validated Parking, Waitstaff, Wheelchair Accessible
Good for: Families with children
Description: Broadband wire-less internet,a conference room, Custom drinks made to your...
Broadband wire-less internet,a conference room, Custom drinks made to your desire, Exclusive souvenirs, Premium food, great ambiance, outside catering, Anniversaries, cakes and Bourbon coffee roasted beans. Green arabica specialty coffee beans for export.
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TripAdvisor Reviewer Highlights

Read all 318 reviews
Visitor rating
  • 76
    Excellent
  • 142
    Very good
  • 76
    Average
  • 15
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Salvation for coffee lovers

Cosy but a bit warm as it is not air conditionned... The food is ok, staff is nice but the service is slow. Their coffees will send you straight to heaven 😉😉😉. Enjoy!!!

4 of 5 starsReviewed 4 days ago
Ariane L
via mobile
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318 Reviews from our TripAdvisor Community

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  • More
Level Contributor
44 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Cosy but a bit warm as it is not air conditionned... The food is ok, staff is nice but the service is slow. Their coffees will send you straight to heaven 😉😉😉. Enjoy!!!

Helpful?
Thank Ariane L
Kigali, Rwanda
Level Contributor
43 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I can't believe how long it took me to venture up to this spot! If you're in search of that dimly lit, dark wood, collegiate-library type setting, this is your place. They have open-air seating too but the selling point for this location is the cozy interior.

Helpful?
Thank Ashley M
Accra, Ghana
Level Contributor
47 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

When I first moved to Kigali, I missed having a place to work, a la Starbucks. Then I found this place. The food was INFINITELY better, of course, and the coffee was GREAT. The service was glacial and the wifi was characteristically unreliable... but it was ALWAYS a great place to meet someone!

Helpful?
1 Thank YesTheyDid
Boston
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went for late Saturday brunch, and they were still serving breakfast items. Great coffee, good food, especially the bakery items. Free good wifi. It feels a little like a Parisian cafe--come eat, sip, linger.

Helpful?
Thank gibbylou
Bourboncoffee, General Manager at Bourbon Coffee Ltd -Rwanda, responded to this review

We would like to extend our appreciation for your recent Visit to Bourbon Coffee and thank you for the business review which will help us make our service better as well as ensure that we provide an ultimate experience on your next visit. Kind Regards Management More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good service and the best coffee in town.Whether you want to meet someone,or just have a quick bite or just somewhere to relax as you read your book;bourbon coffee is the best place in Kigali.

Helpful?
Thank Gitz E
Bourboncoffee, General Manager at Bourbon Coffee Ltd -Rwanda, responded to this review

Hope this message finds you well, I would like to express our appreciation for the feedback and review during your previous visit to Bourbon Coffee. These reviews help us to ensure that we provide you with the best experience and look forward to hosting you again. Kind Regards Management More 

Kigali, Rwanda
Level Contributor
14 reviews
11 restaurant reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The last time i went to bourbon UTC, the service was slow and i kept on waiting to see if someone will come to take my order but unfortunetly i had to get up and go to the counter and ask for a waiter. The food was good but sometimes it doesn't worth it when the service is bad

Helpful?
Thank David G
Los Angeles, California
Level Contributor
136 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to the airport location for coffee and a snack before our flight. My cappuccino was really good. I got a veggie chapati wrap (carrots, lettuce, onion, avocado, and a slightly spicy sauce), which was fresh and yummy. My friend got a chicken sandwich and he liked it. They were able to pack our wrap and sandwich for takeaway,... More 

Helpful?
Thank uclatraveler9
Bath
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We sat on the outside on the terrace and had coffee and loved it so much we stayed and had Brochettes for dinner. Good food and service served with chips reasonably price great atmosphere.

Helpful?
Thank 32Jon
Denver, Colorado
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Enjoyed the coffee, smoothies and lunch sandwiches. The dishes were reasonably priced and the portions were good. We stopped at all of their locations (there are several around Kigali) and had a consistently good experience with all of them.

Helpful?
Thank Virtusvacations
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Coffee is OK, nothing more. The pastries are of very bad quality, which is surprising because you can find decent ones in Rwanda. WiFi didn't work when I was there. Fancy design trying to make up for below average food and drinks.

Helpful?
Thank Gal V
Bourboncoffee, General Manager at Bourbon Coffee Ltd -Rwanda, responded to this review

Hope this email finds you well, I would like to personally extend my appreciation for having taken off sometime to share this feedback regarding your recent visit to Bourbon Coffee. We are sorry that your previous experience was nothing close to what we stand for. We have taken into consideration your feedback and look forward to hosting you on your... More 

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Restaurant Details

Location and Contact Information

  • Address: Union Trade Centre Plaza, Kigali City Tower | Mtn Nyarutarama / Kigali International Airport / RDB Grab and Go, Kigali, Rwanda
  • Location: Africa  >  Rwanda  >  Kigali Province  >  Kigali
  • Phone Number: +250 280 305 555

Price and Cuisine

  • Average Prices: USD 5 - 12
  • Cuisine: Fast Food, Diner, Cafe

Restaurant Characteristics

  • Good for: Families with children

Description

Broadband wire-less internet,a conference room, Custom drinks made to your desire, Exclusive souvenirs, Premium food, great ambiance, outside catering, Anniversaries, cakes and Bourbon coffee roasted beans. Green arabica specialty coffee beans for export.
Open Hours
Sunday
7:30 am - 9:00 pm
Monday
7:30 am - 9:00 pm
Tuesday
7:30 am - 9:00 pm
Wednesday
7:30 am - 9:00 pm
Thursday
7:30 am - 9:00 pm
Friday
7:30 am - 9:00 pm
Saturday
7:30 am - 9:00 pm

Questions & Answers

Questions? Get answers from Bourbon Coffee Ltd -Rwanda staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?