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Portillo's

806 W. Dundee Road, Arlington Heights, IL 60004
847-870-0870
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Certificate of Excellence 2014
Dining options: Late Night
Most recent review
- Aug 26, 2014
Restaurant details
Dining options: Late Night
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82 reviews from our community

92% Recommend
    57
    18
    4
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Edinburgh
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 of 5 stars Reviewed August 26, 2014 NEW

Having heard so many positive things about Portillo's, the experience at Arlington Heights was very disappointing. It was extremely busy but that is no excuse for the waitress being rude. Also a male waiter kept staring at my son, who was in a wheelchair. Definitely worst customer service experience during this trip to USA

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Palm Harbor, Florida
Top Contributor
71 reviews 71 reviews
57 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2014 credit card Amex Card Member Review

What can you say. This place is always busy, most lunches you have to wait for a open table. Every one is the same as the others. Great place.

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Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

I love Portillo's! Hot dogs and Italian Beef are the best in Chicago. I honestly love all their food they have on the menu. Service is outstanding as well.

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Contributor
17 reviews 17 reviews
12 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 5, 2014

The eclair cake is the most underrated dessert at this restaurant! Most hype circulates around the chocolate cake, but the eclair cake gives the chocolate cake a run for it's money! The cake part is light, while the icing is rich. Do it, you won't regret it

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Bradenton, Florida
Top Contributor
86 reviews 86 reviews
41 restaurant reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 26, 2014

Heard a lot about this place. We were in the area, so, we stopped in for a Italian beef. It came with nothing but beef and bread, the fries and onion rings were ok for frozen fast food. I went back to the pick up counter and asked about the beef being naked, they said "Do you want peppers"....yeah, that... More

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Lake Zurich, Illinois
Top Contributor
64 reviews 64 reviews
51 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 18, 2014

They have it down to an exact science in the drive through. Taking orders while you are in line and having someone else take care of the money is genius. In and out. Besides the chop salad is the best item ! Also hot dogs, Italian beef, chocolate cake, etc are all very delish!

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Arlington Heights, Illinois
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014

Portillo's is the place to come for a Chicago classic hot dog. You won't find much variation between the different locations. And there are plenty of them in the Chicago area. This location is like many others - busy, good food, not super fast, consistent at what they do best: hot dogs, Italian beef, french fries, chocolate cake. This location... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

For me, no trip to Chicago is complete without a visit to Portillos. I go there for the Chicago dogs (jumbo, please) and the entertainment (watching those line cooks build dozens of dogs a minute is a hoot!). I hear their Italian Beef, BBQ ribs and chopped salads are also excellent, but I can't allow my Chicago dog obsession go... More

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Peoria, Illinois, United States
Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

Portillo's is good, don't get me wrong but there are much better small corner shops that have much better food and prices. It's definitely a place to stop if you are visiting the city and suburbs, but don't be afraid to try the little ma and pop places for something better.

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illinois
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2014 via mobile

I love Portillo's, especially the Italian beef dipped with hot peppers. I've never had a better beef anywhere. No fat or grizzle, and the meat isn't that fake rubbery stuff you get at other places. You must try! The hot dogs are very tasty, and when I'm not in the mood for fast food, I get one of their mouth... More

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