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9134 Highway 119, Alabaster, AL 35007-5375
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11:00 am - 9:00 pm
Open now
See all hours
Sun - Sat 11:00 am - 9:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 10 reviews
Visitor rating
  • 4
  • 2
    Very good
  • 1
  • 2
  • 1
Rating summary
  • Food
    4 of 5 stars
    3 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Slowest drive thru in the history of mankind.

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

3 of 5 starsReviewed November 30, 2013
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10 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Alabaster, Alabama, United States
Level Contributor
77 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 25, 2014

I use to frequent Zaxbys at least once per week. Over the last year, both the quality of food, atmosphere and speed of service have declined quite a bit. Extremely slow drive thru service. The newly installed self serve drink machine frequently has problems. I showed up for lunch one day and the machine actually flooded the restaurant. This location... More 

Thank Chris F
Alabaster, Alabama
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 24, 2014

Anybody Going To Alabaster Zaxby's....... They can only accept cash, their debit card machine broke & they are being kind of rude tonight. Had to drive to the ATM at Publix to get cash, get a kid out of the car, then go back & order food & they wouldn't give 1 extra sauce. Hope the manager sees this. They... More 

Thank Linda L
1 review
3 of 5 stars Reviewed November 30, 2013

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

Thank Lstewart19
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 3, 2013

Comedy of errors with the service. The one person at the counter trying to actually work was madder than I was at the kitchen.

Thank JustAnotherPhotog
West Blocton, Alabama
Level Contributor
63 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 4, 2013

My grand son loves the cheese bites they have, he will not eat the big cheese straws, so we stop here all the time to get them for him.

Thank DMcCrary35184
Alabaster, Alabama
Level Contributor
57 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 1, 2012

love their salads. the wings and things is probably my 2nd favorite. sweet tea with crushed ice is great too! actually, never had anything bad at Zaxby's except the service. it's run by kids, so you don't expect too much, so it's ok.

Thank BillinAlabaster
Pelham, Alabama
Level Contributor
61 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 16, 2012 via mobile

Love the salads at zaxbys. The onion rings are excellent and I love the sauce they give you for the onion rings.

Thank sheriLR
Maylene, Alabama
1 review
4 of 5 stars Reviewed August 19, 2011

In all..the food is great..the staff is very courteous...the only complaint I have is that they sometimes forget to put the slaws in.

Thank Cindi E
Level Contributor
23 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2011

Zaxby's is my favorite place for good salads and my kids for their chicken plates. They have a family meal deal we sometimes get that comes with 20 chicken fingers, an appetizer, fries, garlic bread, and cookies for $23. And let's not forget to mention their Zaxby's sauce and milk shakes. This restaurant is always clean and they're super fast... More 

Thank Vasctech
Level Contributor
85 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 7, 2008

Great food --- great service! Best salad I've had in a while!

Thank musicbecca2

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Restaurant Details

Location and Contact Information

  • Address: 9134 Highway 119, Alabaster, AL 35007-5375
  • Location: United States  >  Alabama (AL)  >  Alabaster
  • Phone Number: 205-663-5966

Price and Cuisine

  • Cuisine: American


Open Hours
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?