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9134 Highway 119, Alabaster, AL 35007-5375
205-663-5966
Website
Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 9:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 10 reviews
Visitor rating
  • 4
    Excellent
  • 2
    Very good
  • 1
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Slowest drive thru in the history of mankind.

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

3 of 5 starsReviewed November 30, 2013
Lstewart19
,
Alabaster
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10 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Alabaster, Alabama, United States
Top Contributor
71 reviews 71 reviews
43 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 25, 2014

I use to frequent Zaxbys at least once per week. Over the last year, both the quality of food, atmosphere and speed of service have declined quite a bit. Extremely slow drive thru service. The newly installed self serve drink machine frequently has problems. I showed up for lunch one day and the machine actually flooded the restaurant. This location... More 

Was this review helpful? Yes
Alabaster, Alabama
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2014

Anybody Going To Alabaster Zaxby's....... They can only accept cash, their debit card machine broke & they are being kind of rude tonight. Had to drive to the ATM at Publix to get cash, get a kid out of the car, then go back & order food & they wouldn't give 1 extra sauce. Hope the manager sees this. They... More 

Was this review helpful? Yes
Alabaster
1 review
3 of 5 stars Reviewed November 30, 2013

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

Was this review helpful? Yes
Alabama
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 3, 2013

Comedy of errors with the service. The one person at the counter trying to actually work was madder than I was at the kitchen.

Was this review helpful? Yes
West Blocton, Alabama
Top Contributor
51 reviews 51 reviews
28 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 4, 2013

My grand son loves the cheese bites they have, he will not eat the big cheese straws, so we stop here all the time to get them for him.

Was this review helpful? Yes
Alabaster, Alabama
Top Contributor
57 reviews 57 reviews
35 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 1, 2012

love their salads. the wings and things is probably my 2nd favorite. sweet tea with crushed ice is great too! actually, never had anything bad at Zaxby's except the service. it's run by kids, so you don't expect too much, so it's ok.

Was this review helpful? Yes
Pelham, Alabama
Top Contributor
62 reviews 62 reviews
33 restaurant reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed June 16, 2012 via mobile

Love the salads at zaxbys. The onion rings are excellent and I love the sauce they give you for the onion rings.

Was this review helpful? Yes
Maylene, Alabama
1 review
4 of 5 stars Reviewed August 19, 2011

In all..the food is great..the staff is very courteous...the only complaint I have is that they sometimes forget to put the slaws in.

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
20 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2011

Zaxby's is my favorite place for good salads and my kids for their chicken plates. They have a family meal deal we sometimes get that comes with 20 chicken fingers, an appetizer, fries, garlic bread, and cookies for $23. And let's not forget to mention their Zaxby's sauce and milk shakes. This restaurant is always clean and they're super fast... More 

Was this review helpful? Yes
Top Contributor
80 reviews 80 reviews
64 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 7, 2008

Great food --- great service! Best salad I've had in a while!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 9134 Highway 119, Alabaster, AL 35007-5375
  • Location: United States  >  Alabama (AL)  >  Alabaster
  • Phone Number: 205-663-5966
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?