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Hard Rock Cafe

Downtown / Chinatown
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999 E St N.W., Washington DC, DC 20463-0001
+1 202-737-7625
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 629 reviews
Visitor rating
  • 189
    Excellent
  • 193
    Very good
  • 135
    Average
  • 63
    Poor
  • 49
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Hit or Miss

This place is kind of hit-or-miss. We went twice. The first time, obviously, was great. The burgers and shakes are delicious, however the second time my food was cold. In all fairness, they were setting up for battle of the bands, it was a Friday night, and there were tour groups filling the... read more

3 of 5 starsReviewed March 27, 2015
DirectionFruit
,
Cottondale, Alabama
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
Add Photo Write a Review

629 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • Dutch first
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  • Turkish first
  • Any
English first
Simi Valley, California
Contributor
13 reviews 13 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015 NEW

We went in for lunch/dinner because I have always liked the food at Hard Rock. I ordered a burger, and my wife and niece each ordered a Texan sandwich (Smoked chicken). I was asked how I wanted my burger cooked, and I said medium well, and it came out burnt. My wife and niece both took a bite from their... More 

Was this review helpful? Yes
Cottondale, Alabama
Contributor
14 reviews 14 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2015 NEW

This place is kind of hit-or-miss. We went twice. The first time, obviously, was great. The burgers and shakes are delicious, however the second time my food was cold. In all fairness, they were setting up for battle of the bands, it was a Friday night, and there were tour groups filling the upstairs. The wait staff was friendly, and... More 

Was this review helpful? Yes
Orlando, Florida
Top Contributor
816 reviews 816 reviews
324 restaurant reviews
519 helpful votes 519 helpful votes
2 of 5 stars Reviewed March 26, 2015 NEW

I took a group of students there this past week thinking that it would be the same experience I've had at other Hard Rock Cafes in the United States but ended up being very disappointed. The staff sat us on the second floor and had a pretty decent view of the whole place but seated 5 and 6 people at... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Steve R, Thanks so much for taking the time to review your visit with us. I'm so sorry to hear you didn't have the experience we strive to provide to all of our guests. Please contact me directly at washington_gm@hardrock.com when you have a moment to speak further. Best, AJ More 

Contributor
17 reviews 17 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW via mobile

The atmosphere is what people go to see and the food is pretty good. This is the third hard rock location we visited and the service is not great. They are always pretty busy. We received our food relatively quickly but never saw a waiter again. No drink refills, napkins, silverware, or condiments so think of everything you may need... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

saajcb, Thanks so much for taking the time to write a review about your visit to Hard Rock Cafe DC. I'm terribly sorry you did not have the experience we strive to provide to our guests and would like for you to contact me directly at washington_gm@hardrock.com. Best, AJ More 

Youngstown, Ohio
Contributor
14 reviews 14 reviews
13 restaurant reviews
5 of 5 stars Reviewed March 24, 2015 NEW via mobile

I have been to this location before but it has been years. Even though it was jam packed with schools and tour groups, they had some table left for walk ins. The staff was very accommodating. Our server was friendly and fast. Food was delicious as always! My husband had the city burger and I had the chicken mac and... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Fury K, Thanks so much for stopping by the Hard Rock DC and taking the time to write a review! We are so happy to hear you and your family had a great time and enjoyed the staff and food. We hope to see you again next time you are in DC! Best, AJ More 

OCALA
Top Contributor
83 reviews 83 reviews
18 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 23, 2015 NEW

Went with HS Band. They LOVED it. They put groups separate from regular customers. Food was fast, hot, with alot of choices. Staff was energetic & catered to our group. They also performed Grease classic, "you're the one that I want." Across street from high priced gift shop. Cheaper one on F St.(joes). Madame Toussaunds is in same block as... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

touringbee, Thank you for taking the time to review your visit here to the Hard Rock Cafe DC. We are so happy you and your group enjoyed the food, staff and atmosphere and we look forward to having you visit us again soon! Best, AJ More 

Youngstown, Ohio
Senior Contributor
45 reviews 45 reviews
36 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 23, 2015 NEW

Disclaimer: I love Hard Rock Cafes. So much so, I've been to over 30 of them across 3 countries. This is my 3rd time at this location, first in over 12 years... So you won't get me to speak ill of most of them, but the HRC in DC is one of, if not the best experience I've had at... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Joe K, Thank you so much for taking the time to review your visit to the Hard Rock DC! We are so happy you enjoyed the atmosphere, food and overall service you experienced while visiting. We hope you stop in next time you're in DC! Best, AJ More 

La Crosse, Wisconsin
Top Contributor
85 reviews 85 reviews
40 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 20, 2015

The ribs were great at the this Hard Rock location, better than I've had at other Hard Rock's. The atmosphere was great except for the few school groups running around the balcony.

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

midwest_mice, Thanks so much for taking the time to write a review about your visit to the Hard Rock Cafe DC. We're so happy you enjoyed the ribs and atmosphere. and yes, this is a very busy tour/travel time for us here in the Nation's Capital! We hope you stop by next time you are in town. Best, AJ More 

Dallas Center, Iowa
Top Contributor
51 reviews 51 reviews
12 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 19, 2015

I was leading a group of travelers through Washington DC. Deciding to get some food, we opted to eat at the hard rock. Big mistake! We were a group of 16 people. Maybe a larger group, but they had no idea who ordered what drinks, no Idea who ordered what food, and we're generally oblivious to what they were doing... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Mr-Bugh Thanks so much for taking the time to review the Hard Rock Cafe DC. I am terribly sorry to hear that your experience with our atmosphere and staff were not up to the standard we strive to provide to our guests. Please contact me directly at washington_gm@hardrock.com so I can speak to you further regarding your visit. Best, AJ More 

Des Moines, Iowa
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great place for photos as an employee is there to help you by giving you a guitar to hold and set you up in front of a backdrop I thought the sandwiches were overpriced, but they were good. Soda $3.60 each. Restrooms are down steep stairs, but there is an elevator by request. The manager stopped by to be sure... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Naomi H, Thanks so much for taking the time to review your visit to the Hard Rock DC! We are happy to hear that you enjoyed your experience with our staff and hope you visit next time you are in town! Best, AJ More 

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Restaurant Details

Location and Contact Information

  • Address: 999 E St N.W., Washington DC, DC 20463-0001
  • Location: United States  >  District of Columbia (DC)  >  Washington DC>  > Downtown / Chinatown
  • Neighborhood: Downtown / Chinatown
  • Phone Number: +1 202-737-7625

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?