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Hard Rock Cafe

999 E St N.W., Washington DC, DC 20463-0001 (Downtown / Chinatown)
+1 202-737-7625
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Ranked #440 of 2,651 Restaurants in Washington DC
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Neighborhood: Downtown / Chinatown
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534 reviews from our community

Visitor rating
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    54
    39
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Dover, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 15, 2014 NEW

we ate here on several occasion and thoroughly enjoyed it, the manager tom was very courteous and the staff were also very helpful.

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A J L, General Manager at Hard Rock Cafe, responded to this review

aphdover123, Thank you so much for your recent review of the Hard Rock Cafe DC! We are so happy you have been back several times and that Thomas was able to provide such a positive experience during your visit. We look forward to having you visit again! Thanks, AJ More

East Yorkshire
Top Contributor
272 reviews 272 reviews
52 restaurant reviews
227 helpful votes 227 helpful votes
5 of 5 stars Reviewed September 9, 2014

We booked here online as son has always wanted to go. Arrived early and were seated straight away. Service was great, server was friendly and attentive. Drinks came quick as we were advised to wander and look at the memorabilia which we did. Food came quickly and was really good quality and portion size, local legendary was delicious. Drinks refilled... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

GunnaEastYorkshir, Thank you so much for taking the time to write a review about your experience at the Hard Rock Cafe DC! We are so happy to hear you enjoyed the food, atmosphere and service. We look forward to having you visit again next time you are in DC! Thanks, AJ More

Christiansburg, Virginia
2 reviews
1 of 5 stars Reviewed September 9, 2014

Figured I would try this place out..looked nice. Well it was the most expensive hamburger joint I have seen and they were not very good. If you like loud 70's music while your eating then it's for you. Other than that it stunk. Service was good though

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A J L, General Manager at Hard Rock Cafe, responded to this review

Chuck1158, Thank you for taking the time to review your recent visit to the Hard Rock Cafe Washington, D.C. I am sorry to hear that your experience with food and atmosphere was not the what we strive to provide to our guests. I would like the opportunity to speak to your further regarding your experience. Please contact me at washington_gm@hardrock.com.... More

Al Khobar, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

Celebrated my son's 21st birthday there, the atmosphere and the staff are what you expect from a Hard Rock Cafe: Excellent! Nice difference from the one in London : No queues to get in.

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A J L, General Manager at Hard Rock Cafe, responded to this review

MaitlandWalker, Thank you so much for taking the time to review the Hard Rock Cafe here in DC. We are so pleased to hear that the food, atmosphere and staff provided a great rock experience for your son's 21st birthday. We look forward to having you visit us again! Thanks, AJ More

Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 5, 2014

We always go to a Hard Rock cafe when we can - we have quite a collection of pins so we were underwhelmed at this one. Food was OK but the service was at best perfunctory. The evening was further disrupted by the family placed next door to us who had a toddler (around 18 months maybe 24) who was... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

Hulcote1, Thank you for taking the time to write a review about your recent visit to the Hard Rock Cafe, DC. I am so sorry to hear that you did not have a memorable visit which is what we strive for here at the Hard Rock. I would an opportunity to talk to you further regarding your experience. Please reach... More

York, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 5, 2014

We ended up here because my friend wanted to get a collector's item which can be bought in the shop. That's fine. But I would not eat here again. The bartenders who were serving us seemed to be lacking attention skills, but that's not the worst part, the salmon was not even cooked through. And they had a expediter to... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

MarkTravelDeaf, Thank you for taking the time to review your recent visit to the Hard Rock Cafe Washington, D.C. I am sorry to hear that your experience with our staff was not the service we strive to provide to our guests and that your salmon was not prepared appropriately. I would like the opportunity to speak to your further regarding... More

Greenbelt, Maryland
Senior Contributor
32 reviews 32 reviews
23 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2014

I know I've reviewed this restaurant before, but they've added outdoor seating since my last review so I wanted to write a quick update. The outdoor seating has comfortable chairs (very important). It is set up by the main entrance on a one-way street which doesn't get a lot of traffic (bonus). Another bonus is they now have HAPPY HOUR... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

Heidi C, Thank you so much for taking time to review the Hard Rock Cafe DC! We are just as happy as you are that we have since added 'comfortable' outdoor seating. We look forward to having you come visit next time you are in DC! Thanks, AJ More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2014

This is the third time we had visited DC from Australia and I couldn't be more disappointed this time around. I visited the front store to purchase a T-shirt only to find the two staff members were comparing plushies so I waited a little longer until they noticed me. Got the impression I was disturbing them and they didn't want... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

Fohobo, Thank you for taking the time to review your recent visit to the Hard Rock Cafe Washington, D.C. I am sorry to hear that your experience with our staff and overall visit was not the service we strive to provide to our guests. I would like the opportunity to speak to your further regarding your experience. Please contact me... More

Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

Our daughter wanted to go to the Hard Rock for dinner the first night we were in D.C. We went reluctantly because the food is usually mediocre at best but the food at this location was excellent. The place was very busy with a huge party taking up the whole middle section of the restaurant but the staff seated us... More

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A J L, General Manager at Hard Rock Cafe, responded to this review

J.G., Thank you so much for taking the time to review the Hard Rock Cafe, DC! We are so happy you had such a wonderful experience and that you and your daughter received Rock Star treatment. We hope you visit next time you are in DC! Thanks, AJ More

Contributor
13 reviews 13 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Time crunch so we settled on appetizers and drinks. Potato skins, wings and chickens tenders. The place was crowded so there was a wait for our food. Our server Dennis & Paul the host were terrific like the food. The best Mojito I've had out side of Mexico. If you like good food, drinks and an electrifying ambiance this is... More

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Elsie M, Thank you so much for taking the time to review your visit! I am so happy you had a great experience and that Dennis and Paul were able to give you stellar service. We hope you visit next time you are in DC! Thanks, AJ More

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