We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

999 E St N.W., Washington DC, DC 20463-0001 (Downtown / Chinatown)
+1 202-737-7625
Menu
Improve this listing
Ranked #471 of 2,624 restaurants in Washington DC
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Neighborhood: Downtown / Chinatown
Write a Review

480 reviews from our community

59% Recommend
    132
    152
    114
    46
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sheffield, United Kingdom
Top Contributor
389 reviews 389 reviews
139 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 28, 2014 NEW

Well as usual I always visit the Hard Rock Cafe been to this one a few times over the years always good same food music and great atmosphere love all serve all

Was this review helpful? Yes
DC
Senior Contributor
38 reviews 38 reviews
31 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 21, 2014

It's a OK place while in DC. Had some sandwiches here just for the experience of the name Hard Rock Cafe..... ok.

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

CLK550, Thank you for taking the time to review your visit. I apologize that you did not enjoy the service and atmopshere we set out to deliver our guests. I hope you will give us another try the next time you are in D.C. Thanks, -A.J. More

Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 restaurant reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 19, 2014

You can usually count on the Hard Rock for a great burger, and when in Washington we thought this would be a good place to eat. Normally Hard Rock staff, certainly in LA and Montreal, are also fun and helpful, but sadly this branch of the franchise was a big disappointment. First impressions were good - we were initially served... More

Was this review helpful? Yes 2
A J L, General Manager at Hard Rock Cafe, responded to this review

NeilHayz, Thank you for taking the time to review your visit. I apologize that the service and food was not up to expectations. We certainly do not strive to deliver the service or food quality you received during your visit with us. Please let me know if you will be in D.C. in the future... washingtondc_agm@hardrock.com Thank you, -A.J. More

Hamilton, Ohio
Senior Contributor
44 reviews 44 reviews
24 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 16, 2014

This was the first time my son and granddaughters had been to a Hard Rock. We really enjoyed it. Good food. Good service. Wonderful ambiance. One woman was celebrating her birthday, and it was fun how the patrons were encouraged to join in the celebration.

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

relzned, Thank you for your review. I am so glad that you, your son, and your grandaughters had such a great time enjoying the food, service, and atmosphere. I hope you will visit us again the next time you are in D.C. Thanks, -A.J. More

North Berwick, United Kingdom
Senior Contributor
46 reviews 46 reviews
27 restaurant reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 15, 2014 via mobile

Oh how I wish I'd read the reviews BEFORE visiting this restaurant!!! We (me, my husband and daughters, aged 24 & 21) are huge fans of HRC so we went in DC because we always go at least once whilst on holiday. The lacklustre welcome should have been a clue, when I asked for a different table the hostess said... More

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Ferrygate, Thank you for taking the time to review you visit. I apologize that you were not greeted properly upon arrival nor thanked as you were leaving. I am glad to hear that you enjoyed your interaction with Trey and that he assisted with accomodating your table requests. I also apologize that the food temperature was not as hot as... More

Jacksonville, Florida
Senior Contributor
27 reviews 27 reviews
9 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2014

The wait was long because we it is located in a busy area. Was concerned the food would be average because generally these places serve same old frozen items. Surprisingly the food and service were very good. Glad we chose this spot!

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Lane W, I am glad to hear that you enjoyed your visit and your food. We actually make most all of our items in house from scratch so I am happy that you enjoyed them. Thank you for taking the time to write a review and I hope you will visit us again the next time you are in D.C.... More

Olympia, Washington, United States
Senior Contributor
33 reviews 33 reviews
19 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

Great restaurant for kids and teens. Loud and overpriced restaurant for mom and dad. Food here was average as was the service. We were seated upstairs in an area and we were totally away from the action, which was all taking place on the first floor.....so why bother?? I doubt I would go back; oh yea bring your wallet, especially... More

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

S_Robinson013, Thank you for taking the time to review your visit. I want to apologize that the location of your table was not desirable and did not allow you to feel included in the atmoshpere of the restaurant. If you are ever visiting D.C. in the future please email me at washingtondc_agm@hardrock.com as I would like to invite you back... More

Gillingham, United Kingdom
Top Contributor
73 reviews 73 reviews
54 restaurant reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 14, 2014

On Holiday from the UK and Visited June 16th for dinner - place was very busy and we had not booked. Had a 15 minute wait which was not a problem. Placed our order for Nachos, which is quite a large starter. This took ages before it actually arrived, it was not our waitress who delivered it. Then when we... More

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

Lawrence64, Thank you for taking the time to review your visit. I would like to apologize that the timing of your appetizer and meal was not correct and therefore not allowing you to fully enjoy your meal. Your feedback is appreciated as it allows us to continuously improve our service. I do hope that you will give us another try... More

Point Pleasant, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

I love hardrock, but this experience was awful. We had to wait about 20 minutes for a table which was expected, and we were seated upstairs. Our waitress was so friendly, but she stressed to us that she was new, like brand new. She explained how a bunch of students were there from overseas working for the summer. She also... More

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

Krid89, Thank you for taking the time to review your recent visit. We truly appreciate feedback in order for us to improve our service and quality. My apologies for the experience that you and your boyfriend encountered with regards to food quality as well as the service you received. I hope you will give us another try the next time... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

The food was good but there was a mouse running around so I was uncomfortable the whole meal. We will not be coming back.

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

D G, Thank you for your recent review. Please contact me at your earliest convenience at washingtondc_agm@hardrock.com Thanks, -A.J. More

Travelers who viewed Hard Rock Cafe also viewed

 

Been to Hard Rock Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Hard Rock Cafe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing