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Hard Rock Cafe

Downtown / Chinatown
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999 E St N.W., Washington DC, DC 20463-0001
+1 202-737-7625
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 612 reviews
Visitor rating
  • 186
    Excellent
  • 187
    Very good
  • 132
    Average
  • 61
    Poor
  • 46
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Two of us

Have been to a number of Hard Rock Cafe's around the country and would only consider this one to be average.

3 of 5 starsReviewed March 1, 2015
dunald0
,
Ligonier, Pennsylvania
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
Add Photo Write a Review

612 Reviews from our TripAdvisor Community

Date | Rating
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English first
Ligonier, Pennsylvania
Top Contributor
122 reviews 122 reviews
81 restaurant reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 1, 2015 NEW

Have been to a number of Hard Rock Cafe's around the country and would only consider this one to be average.

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

dunald0, Thank you for taking the time to review your visit to the Hard Rock DC. I am so sorry to hear your experience was not what we strive to provide to our guests. I would like the opportunity to speak with you further. I can be reached directly at washington_gm@hardrock.com Best, AJ More 

Scottsville, Virginia
Senior Contributor
36 reviews 36 reviews
9 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2015 NEW

We visited DC Hard Rock on a cold and wintry evening. The service was excellent and as the food. Our hostess was very busy with all the customers coming in to get out of the cold and snow, but did a great job for our family. We took the metro there and it's easy to locate; my son-in-law had never... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Bruce G, Thanks so much for taking the time to review your visit to the Hard Rock DC. We are so happy you enjoyed your experience and that your son-in-law had a great visit as well. We hope you visit next time you are in town! Best, AJ More 

Acton, Massachusetts
Contributor
13 reviews 13 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 19, 2015

A few family members went to Hard Rock for a quick appetizer and glass of wine between our movie at the E Street theater and dinner reservations. We sat in the bar and attempted to order a bottle of wine. There were no set prices for any beverages on the menu. After asking our waitress the bottle price, she had... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Narci W, I want to first apologize about the experience you had while visiting us. Please email me at washington_gm@hardrock.com or give me a call at 202-737-7625 so I can speak to you further regarding this. Best, AJ More 

Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

Sat at the bar and watched the bartender handle a dirty rag and moments later take a handful of strawberries to make a strawberry daiquiri. He never wash his hands, and he was not wearing sanitary gloves. The bathroom were dirty, desperately needing attention. The ladies room had no bathroom tissue whatsoever. While the menu items have changed somewhat, the... More 

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

talibastravels, Thanks so much for taking the time to write a review. I am so sorry to hear that your experience was not up to the standard we strive to provide to our guests. Please get in touch with me at washington_gm@hardrock.com so I can speak with you further regarding this matter. Best, AJ More 

2 reviews
5 of 5 stars Reviewed February 19, 2015

Delicious Pulled pork and bottles of angry orchard (my favorite). Best part of my trip! Plus good music to boot! Loved it!

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Carla V, Thanks so much for taking the time to write a review about your visit to the Hard Rock DC! I am so happy you enjoyed the food, drinks and atmosphere and hope you visit next time you are in DC! Best, AJ More 

Leonardtown, Maryland, USA
Senior Contributor
35 reviews 35 reviews
11 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

After a long cold day we wanted a place warm and fun, Place was very clean and menu has lots choose from. Food was fast hot and tasted very good. Our server was very good and polite. Close to the Mall and next to Ford's theater. Great family restaurant and the music was not to loud.. I will be back... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Scott S, Thanks so much for your review of your visit to the Hard Rock DC! We are so happy to hear the service was excellent and we look forward to having you back for that steak! Best, AJ More 

Los Angeles, California
Top Contributor
443 reviews 443 reviews
300 restaurant reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed February 12, 2015

I’ve walked by and snapped pictures of many Hard Rock Cafe locations, but hadn’t set foot in one until our group of Anaheim Ducks fans stopped by this location in Washington, DC to pick up some souvenirs and eat lunch. It’s a two-story restaurant filled with rock memorabilia, even in the staircase leading down to the restrooms in the basement.... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

Stephen S, Thank you for taking the time to write your review on the Hard Rock DC. I'm sorry that your experience didn't live up to the standards we strive to provide to our guests and we hope that next time you are in town you give us the opportunity to serve you again! Best, AJ More 

Dallas, Texas
Top Contributor
59 reviews 59 reviews
36 restaurant reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 9, 2015

While vacationing in DC, we ended up watching the Super Bowl at The Hard Rock Cafe. The place is very nice, and so was the server. Food took a little bit long, but we were in no hurry. The food is always great, and their drinks so delicious. HRC is always a good choice anywhere you go. :)

Was this review helpful? Yes 1
A J L, General Manager at Hard Rock Cafe, responded to this review

Martha W, Thanks so much for taking the time to review your visit of the Hard Rock DC! We are so happy you enjoyed yourself and hope you visit next time you are in town. Best, AJ More 

Toronto, Canada
Top Contributor
106 reviews 106 reviews
56 restaurant reviews
783 helpful votes 783 helpful votes
5 of 5 stars Reviewed February 3, 2015

I wouldn't have chosen to go here, but my friend wanted to go. I was truly surprised by how great the whole experience was. The service was great from the moment we stepped through the door. I had the pulled pork that came with fries and coleslaw. I have never liked coleslaw. This coleslaw blew me away - it was... More 

Was this review helpful? Yes 2
A J L, General Manager at Hard Rock Cafe, responded to this review

foreverblended, Thank you so much for taking the time to write a review about your visit to the Hard Rock DC! I'm so happy we were able to blow you away and that our food made for such a great experience! We hope you visit next time you are in the States! Best, AJ More 

Charleston, South Carolina
Senior Contributor
31 reviews 31 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

I don't normally go for chains, but the food and service at this location, when every place was crowded/busy, were exceptional. Manager Thomas W. checked with us as well as every table we could see and personally delivered extra items needed most helpfully. He and his staff had top notch attitudes. I really recommend this place for casual food and... More 

Was this review helpful? Yes
A J L, General Manager at Hard Rock Cafe, responded to this review

SVerbsky, Thank you so much for taking the time to write a review about your visit to the Hard Rock DC. We are so happy to hear that our staff, managers, food and overall experience made us your best Hard Rock experience! We hope you visit next time you are in town! Best, AJ More 

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Restaurant Details

Location and Contact Information

  • Address: 999 E St N.W., Washington DC, DC 20463-0001
  • Location: United States  >  District of Columbia (DC)  >  Washington DC>  > Downtown / Chinatown
  • Neighborhood: Downtown / Chinatown
  • Phone Number: +1 202-737-7625

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?