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Hard Rock Cafe Krakow

#142 of 934 Restaurants in Krakow
Certificate of Excellence
$$
Stare Miasto
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pl. Mariacki 9, Krakow 31-042, Poland
+48124291155
Today
10:00 am - 2:00 am
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 2:00 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is...
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
read more
Good for:
Families with children
Bar scene
Large groups
Doing business
Special occasions
Scenic view

TripAdvisor Reviewer Highlights

Read all 588 reviews
Visitor rating
  • 259
    Excellent
  • 182
    Very good
  • 88
    Average
  • 47
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Overpriced fattening food...

The whole restaurant has the expected trendy feel the name would suggest. This was my first visit to a Hard Rock Cafe so the review is probably relevant to the style of food these franchises serve. Our service was excellent and everyone got what they ordered when they should have. As there were... read more

3 of 5 starsReviewed March 24, 2015
curlykale3
,
Carrickfergus, United Kingdom
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Doing business
  • Special occasions
  • Scenic view
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

588 Reviews from our TripAdvisor Community

Date | Rating
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English first
Carrickfergus, United Kingdom
Top Contributor
60 reviews 60 reviews
30 restaurant reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 24, 2015 NEW

The whole restaurant has the expected trendy feel the name would suggest. This was my first visit to a Hard Rock Cafe so the review is probably relevant to the style of food these franchises serve. Our service was excellent and everyone got what they ordered when they should have. As there were six of us, we ordered a mix... More 

Was this review helpful? Yes
Rhyl, United Kingdom
Contributor
17 reviews 17 reviews
10 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2015

Got a table straight away . great service and lovely food.Good mix of music very pleasant surroundings

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Gwen B, Thank you very much for the glowing review about your time here at Hard Rock Cafe Kraków. We are happy we lived up to your expectations of what makes Hard Rock Cafe so special- food, music and service. Hope you come back to Kraków again soon and visit us again! More 

Newry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2015

Great location, didn't book a table for the Friday night so I had to wait at the bar for twenty minutes. I had fajitas and my wife had barbecue chicken both meals where tasty. You will get better value for money restaurants in Krakow but the food is still cheap compared to prices in Ireland. A chilled out atmosphere, worth... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you very much for the great review about your time with us. I am delighted that the fact we had no free tables didn't deter you from giving us a try. We agree- fajitas and Barbecue Chicken are delicious and we're really proud to serve them to our guests. We hope to see you again next time you are... More 

dublin
Contributor
15 reviews 15 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2015

ate here on sunday, when we arrived we were told there were no tables for at least 15-20 minutes but we decided to have a drink at the bar and wait, within our time we were called and brought upstairs to our table, a bit crammed but we didn't mind, a very friendly girl took our drinks order and while... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your recent review of Hard Rock Cafe Kraków I am really pleased to hear that you had a great experience and I will be sure to pass your comments on to the team.I am glad that you enjoyed your meal and the level of service we pride ourselves in. You will have to come back soon to... More 

Germany
Contributor
20 reviews 20 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

We really just ate here because our kids wanted to. The food was good, but the service was just ok. Nothing stood out as bad, it was just kind of middle of the road good.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Amber, Thank you for your recent review of Hard Rock Cafe Kraków. I am pleased to hear the positives and sad to hear that we didn't deliver the level of service we're famous for. We will take these points on board so thank you for your comments. We do hope that if you are visiting Kraków again you will... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 16, 2015

The staff were friendly, our Server Ariel was helpful and talkative. The food was pricey for the area but cheap for a Hard Rock Cafe. I always thought I wouldn't like a HArd Rock Cafe but I'm gald I tried to one in Krakow. The view from our seat out onto the main square was lovely. Would probably go back,... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for this great review. I am delighted to hear that you had an enjoyable visit and I will be sure to pass this excellent feedback on to Ariel who is a great member of our team and will be delighted with this feedback. I am really pleased that you gave us a try and was not disappointed! We... More 

Bergen, Norway
2 reviews
5 of 5 stars Reviewed March 16, 2015 via mobile

Kinio made our visit at hardrock cafe fantastic, thx 😝 We can safely recomend the restaurant, not the cheapest, but in classic good hardrock style.. The service was excellent 😀 I'll be back

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your feedback of Hard Rock Cafe Kraków. I am really pleased to hear that Kinio gave you great service, he is a great addition to our server team and a real credit to us so thanks for highlighting this! I will be sure to pass this feedback on to him and the whole team. See you again... More 

Contributor
18 reviews 18 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2015

We have visited Hard Rock Cafe Krakow a couple of times now but just for drinks. As expected for a Hard Rock Cafe, the drinks are expertly made and service is great. Thanks!

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your recent review of Hard Rock Cafe Kraków, I'm really pleased to hear that you have had such a positive experience and I will be sure to share this feedback with the whole team. You will have to come back soon and try some more of our delicious cocktails and hopefully this time some of our menu... More 

Belfast, Northern Ireland, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

A really enjoyable night in a well known franchise. Service cannot be faulted at all every waitress/waiter we came across delivered a high level of customer service. Although really good value for a hard rock cafe quite pricey compared to other local restaurants. Food was delicious and massive portions. The only downside was most tables are high up and the... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Emily, Thank you for your glowing feedback! It's a pleasure to read such a lovely review and I am really pleased to hear that you had an enjoyable experience with us and that you appreciate our level of customer service. Next time make sure to mention to one of our staff members that you would like to sit by... More 

Hove, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 of 5 stars Reviewed March 13, 2015

We've eaten in several Hard Rock Cafes when we've travelled with our teenage children and since it was our last night and we'd spent the previous two in fine dining restaurants we decided to eat at the Hard Rock for old times sake. I can only describe the experience as worse than McDonalds and when the bills came to 340... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your recent review of Hard Rock Cafe Kraków. I'm really sorry to hear that your experience was not up to our usual standards. We really appreciate your comments and will feed them back to the staff. I do wish that you had mentioned to a member of staff on your visit about the nachos as we would... More 

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Restaurant Details

Location and Contact Information

  • Address: pl. Mariacki 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48124291155

Price and Cuisine

  • Average Prices: USD 3 - 27
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups, Doing business, Special occasions, Scenic view

Description

The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
Open Hours
Sunday
10:00 am - 2:00 am
Monday
10:00 am - 2:00 am
Tuesday
10:00 am - 2:00 am
Wednesday
10:00 am - 2:00 am
Thursday
10:00 am - 2:00 am
Friday
10:00 am - 2:00 am
Saturday
10:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe Krakow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?