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Hard Rock Cafe Krakow

#209 of 960 Restaurants in Krakow
#228 of 1,034 Places to Eat in Krakow
Certificate of Excellence
$$
Stare Miasto
As featured in 4 Days Sightseeing
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pl. Mariacki 9, Krakow 31-042, Poland
+48 12 429 11 55
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Today
10:00 am - 2:00 am
Open now
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Hours:
Sun - Sat 10:00 am - 2:00 am
Dining options: Dinner, Lunch, Drinks, Breakfast, Late Night, Reservations
Description: The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is...
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
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TripAdvisor Reviewer Highlights

Read all 760 reviews
Visitor rating
  • 323
    Excellent
  • 233
    Very good
  • 127
    Average
  • 58
    Poor
  • 19
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Service great but food lacking flavour

Service was fantastic however, the food was quite bland if I'm being honest. We had a burger and ribs but the burger didn't have much flavour to the meat and the ribs were a little fatty! We weren't expecting a lot though so hence the 4* rating. Everything else was good, service, drinks... read more

4 of 5 starsReviewed August 25, 2015
rsmacfarlane88
Good for:
  • Scenic view
  • Families with children
  • Special occasions
  • Doing business
  • Bar scene
  • Large groups
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760 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Glasgow, United Kingdom
Level Contributor
22 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 28, 2015 NEW

My friends and I were served by "Ann Ukraine(?)" who was fantastic. Attentive, helpful & friendly without interrupting. Loved the food & the atmosphere. Can't wait to return. Ann was also very helpful in helping us find out about deals for travel in the city.

Was this review helpful? Yes
Level Contributor
8 reviews
4 restaurant reviews
3 of 5 stars Reviewed August 26, 2015 NEW

This was a bit of a let down. I have been to many Hard Rock Cafe sites around the world but the cheaper prices are let down by poor service. Our drinks arrived one at a time to our table rather than together as did our food. Poland gas not the best customer service but I would have still expected... More 

Was this review helpful? Yes
Level Contributor
38 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 25, 2015 NEW

Service was fantastic however, the food was quite bland if I'm being honest. We had a burger and ribs but the burger didn't have much flavour to the meat and the ribs were a little fatty! We weren't expecting a lot though so hence the 4* rating. Everything else was good, service, drinks, cleanliness.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello, Thank you for your feedback. We are really glad you liked the service, cocktails and cleanness of Hard Rock Cafe Kraków but sorry to hear that our burger and ribs were not to your liking. We always encourage our guests to let the manager on duty know if there's anything wrong with the food so we can solve the... More 

Brussels, Belgium
Level Contributor
63 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 24, 2015 NEW

Overall not bad but certain aspects could be better such as consistency on food and drink and the ability of all the staff to give the customer the HRC experience. Special mention to the female member of bar staff with the red hair (I apologise i did not get her name) and Pawel and Jacob.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello, Thank you for taking time to rate your visit at Hard Rock Cafe Krakow. We are really sorry to have fallen short in terms of service and consistency on food and drink. Please be reassured that we will take it on board. Greetings from Paweł, Jakub, Weronika (the red-haired one) and the whole HRC Kraków team! We hope to... More 

1 review
5 of 5 stars Reviewed August 23, 2015 via mobile

We was in Krakow and have visited Hard Rock cafe and staff was very friendly. We want say great thanks to Gabi and Valeri for good time and good supporting in Hard Rock Cafe! we have a lot of pleasure and we recommend this place for u

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello Vadik M, Thank you very much for taking your time to write about your experience with us. We are happy to have delivered everything you expect from a Hard Rock and our staff were very memorable. Please visit us again once you're back in Kraków! Rock on! More 

Edinburgh, United Kingdom
Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 21, 2015

Great location, right on the square. Staff very helpful. Many of the seats inside are those high bar stools which I hate, so we had to sit outside. Started off round the side but they helpfully moved us to the front, right on the square. Only problem is they allow folk to smoke here, nothing worse when you're eating. Other... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello dmk_chips, Thank you for your review. We are happy to hear you had a great time with us. If you don't like the high bar stools, we have lower seats on our 2nd floor as well so make sure to ask to be seated there next time you visit us. We always do aim to take experiences to the... More 

Oslo, Norway
Level Contributor
167 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed August 21, 2015

We always, when we travel, like to go to have a lunch or a few drink at Hard Rock Cafè. In Krakow the HRC is located directly on the Marked Place, an so the location couldn`t be better. The drinks were good, as always. The staff was not so "hip" as we are used to and they spoke poor english,... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Trollmor, Thank you for taking time to share your experience of Hard Rock Cafe Kraków. We are really glad you enjoyed the visit but what bothers us is that you consider our HRC to be a bit boring. Please give us another chance to show you our vibrant atmosphere and the Rockstar treatment! More 

Krakow, Poland
1 review
4 of 5 stars Reviewed August 19, 2015

I have been to many hard rock cafes in Europe and I have to say that this one is one of the best! Probably third after the one in Vienna and Prague, The personnel were really friendly and the service was perfect, The only bad think is that the music was quite loud but I guess not anyone has problem... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello Dawid P, Thank you for your review. We are happy to hear you had a great time with us. We always do aim to take experiences to the next level, so we hope we can achieve that excellent five star mark on your next visit. Take care! More 

Litchfield, NH
Level Contributor
54 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 19, 2015

This Hard Rock Café is located right in Main Square. It is 3 floors high right next to the Church of the Virgin Mary. Can't miss it. Service was good but a little lost in translation due to a little difficulty with English. Typical Hard Rock Menu. View of Main Square is excellent. Usual memorabilia. Brought balloons for the children.... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello NHORNurse, Thank you very much for taking your time to write about your experience. We hope you will continue to rock with us around the world! We really appreciate your kind words about service, food and location. We hope it wasn't your last visit to Hard Rock Cafe Kraków and we can't wait to welcome you back once you're... More 

Katowice, Poland
1 review
5 of 5 stars Reviewed August 18, 2015

Very friendly barmaid Weronika suggested a delicious cocktail for my children ! :) My boys were delighted and asked for second one.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Krzysztof K, Thank you very much for taking your time to review your visit to Hard Rock Cafe Kraków. We are really pleased Weronika's service was to your liking and I will make sure that your kind words reach her. We hope to see you and your boys at HRC Kraków next time you're around! Take care! More 

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Restaurant Details

Location and Contact Information

  • Address: pl. Mariacki 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48 12 429 11 55

Price and Cuisine

  • Average Prices: USD 3 - 28
  • Cuisine: American

Restaurant Characteristics

  • Good for: Scenic view, Families with children, Special occasions, Doing business, Bar scene, Large groups

Description

The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
Open Hours
Sunday
10:00 am - 2:00 am
Monday
10:00 am - 2:00 am
Tuesday
10:00 am - 2:00 am
Wednesday
10:00 am - 2:00 am
Thursday
10:00 am - 2:00 am
Friday
10:00 am - 2:00 am
Saturday
10:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe Krakow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?