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Hard Rock Cafe Krakow

#136 of 889 Restaurants in Krakow
Certificate of Excellence
$$
Neighborhood: Stare Miasto
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Hard Rock Cafe Krakow
Directions
pl. Mariacki 9, Krakow 31-042, Poland
Get directions
pl. Mariacki 9, Krakow 31-042, Poland
+48124291155
Today
10:00 am - 2:00 am
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 2:00 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is...
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
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TripAdvisor Reviewer Highlights

Read all 505 reviews
Visitor rating
  • 217
    Excellent
  • 162
    Very good
  • 73
    Average
  • 42
    Poor
  • 11
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
A quick bite!

My husband and I popped in here for a quick drink. The staff on arrival were friendly but when we said we may not be eating they were a bit 'off'. We were given a seat and table overlooking the square which was lovely. In the end we decided to share a starter as neither of us were starving. We... read more

4 of 5 starsReviewed December 21, 2014
gilldawes
,
Shrewsbury, United Kingdom
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Doing business
  • Special occasions
  • Scenic view
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

505 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Shrewsbury, United Kingdom
Top Contributor
119 reviews 119 reviews
72 restaurant reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed December 21, 2014 NEW

My husband and I popped in here for a quick drink. The staff on arrival were friendly but when we said we may not be eating they were a bit 'off'. We were given a seat and table overlooking the square which was lovely. In the end we decided to share a starter as neither of us were starving. We... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your feedback on your visit here in Kraków, gilldawes! We're happy to hear that it was worthwhile and you enjoyed our Tupelo Chicken Tenders. The portions are huge aren't they? If you're looking for someting else to nibble and share, our Jumbo Combo is perfect! It's a collection of our most popular appetizers served with different sauces... More 

Liverpool, United Kingdom
Top Contributor
66 reviews 66 reviews
36 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 19, 2014 NEW

Nice young staff that made us feel at home straight away. We had unfortunately forgotten the size of the meals that were served and struggled to enjoy our meal. Extremely reasonably priced, however stare yourself first to enjoy this restaurant.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your feedback, JBarrett01! It will be passed onto the team. I'm very pleased you got to experience the cafe and enjoyed your time with us. Hopefully see you again very soon! More 

Ipswich, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 17, 2014

Good staff, very friendly. Worth a visit even if its just for a few drinks while walking around the square

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thanks for the review Nathan T! I am really glad to hear you enjoyed our service while here in the Kraków cafe. I will make sure your kind words are passed on to our team! I hope to see you again the next time you‘re in Kraków! More 

Krakow, Poland
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
4 of 5 stars Reviewed December 15, 2014

This cafe does not have the atmosphere and drive, which usually feel in another Hard Rock Cafes network. The restaurant is rather small, though there are three floors. Furniture and repair a bit old. Often music playing fairly quiet. Waiters do not work like in other Hard Rock Cafe restaurants. I have visited more than 15 restaurants, unfortunately, this is... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thanks for the feedback Andriy K. I’m disappointed to hear that you had a less than perfect time with us. I will address this issue with our team. Constant improvement is a great deal for us so every comment is valuable. I hope you will come back down and give us a second chance to make things right! More 

1 review
5 of 5 stars Reviewed December 15, 2014

Thank you Ariel for the best service! Good food and drinks and service. Nice place in the city center square.

Was this review helpful? Yes
Paulina_Macek, Kierownik ds. PR at Hard Rock Cafe Krakow, responded to this review

Dear Laila B, Thank you for your feedback! Great to know you have enjoyed your food, drinks and Ariel's service! Best regards and see you again More 

uk
Senior Contributor
46 reviews 46 reviews
7 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 12, 2014

Went here for a meal, and didn't think we would be here 5 hours later and not knowing what we could have as we were both vegetarian! We sat down and glanced at the menu just seeing the bruschetta with tomatoes and veggie burger and thought okay things we like, so we were happy. The waiter (new guy from Egypt)... More 

Was this review helpful? Yes
Paulina_Macek, Kierownik ds. PR at Hard Rock Cafe Krakow, responded to this review

Dear ukfemale4, Thank you so much for sharing your opinion! It is a big pleasure and proud for us to hear you have enjoyed your time in our Cafe so much. Our rockin' service is an amplifier for us so thank you for mentioning Pato and Pawel - they are great, right? We hope to see you again in HRC... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

Had a Hard Rock Nachos, burger and sundae with my wife here. Awesome food (as always) and a nice view over the main market square. Thanks to Ariel for the great service!

Was this review helpful? Yes
Paulina_Macek, Kierownik ds. PR at Hard Rock Cafe Krakow, responded to this review

Dear Apophis NZ, Thank you for your opinion! Our food and service are top priorities for us so we are more than happy we have met your expectations! Best regards from all HRC staff, specially from Ariel! More 

Fredrikstad, Norway
Contributor
15 reviews 15 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 11, 2014

Always good end enough food at Hard Rock Café. A little narrow space at some of the eating tables, but god and fast service compensate for that. Enjoy Hard Rock Café with its environment and decorations.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello Steinar H, Thank you for visiting Hard Rock Cafe Kraków and posting this review! We hope this was not your last visit and we will see you again before long! Best wishes from our team! More 

Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

I was on business travel for more than a week in Krakow, and on one of my last days I decided to go to the Hard Rock located in the city center square. The place is not very big however it is very cozy, they have a great musical selection and the drink and food was just delicious. The minor... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your interest in the Hard Rock Cafe Kraków and taking time to place comments regarding your visit in our cafe. I am delighted that you were pleased with the food and location! Pop in and say hello next time you‘re in Kraków again! More 

Beto Carrero World, SC
1 review
5 of 5 stars Reviewed December 8, 2014

Nice atmosphere and a nice place to go if you want a change of pace from the local cuisine. Great, attentive service (Thanks, Albert) and willingness to make menu adjustments. Wonderful, huge desserts. Had a nice second-floor corner table overlooking the square.

Was this review helpful? Yes
Paulina_Macek, Kierownik ds. PR at Hard Rock Cafe Krakow, responded to this review

Dear EarlfE, Thank you so much for your your opinion and posting your super-positive picture! We are more than happy that you have enjoyed your time in our Cafe and Albert's service. Best rockin' regards and see you again! More 

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Restaurant Details

Location and Contact Information

  • Address: pl. Mariacki 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48124291155

Price and Cuisine

  • Average Prices: USD 4 - 31
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups, Doing business, Special occasions, Scenic view

Description

The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
Open Hours
Sunday
10:00 am - 2:00 am
Monday
10:00 am - 2:00 am
Tuesday
10:00 am - 2:00 am
Wednesday
10:00 am - 2:00 am
Thursday
10:00 am - 2:00 am
Friday
10:00 am - 2:00 am
Saturday
10:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe Krakow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?