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Hard Rock Cafe Krakow

#156 of 896 Restaurants in Krakow
Certificate of Excellence
$$
Stare Miasto
American, Noodle
As featured in 4 Days Sightseeing
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pl. Mariacki 9, Krakow 31-042, Poland
+48124291155
Today
10:00 am - 2:00 am
Closed now
See all hours
Hours:
Sun - Sat 10:00 am - 2:00 am
Dining options: Dinner, Breakfast, Drinks, Lunch, Late Night, Reservations
Description: The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is...
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
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TripAdvisor Reviewer Highlights

Read all 652 reviews
Visitor rating
  • 282
    Excellent
  • 202
    Very good
  • 105
    Average
  • 50
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
First visit

This was my first visit to a Hard Rock Cafe, generally I like to eat local food. I must admit it was a lot better than I expected, we both decided to try a burger and we had wine and beer- just to try the local beer. The service was good, friendly and the burgers were very good. They came... read more

4 of 5 starsReviewed May 10, 2015
robycoll
,
Perth, Australia
Good for:
  • Special occasions
  • Large groups
  • Bar scene
  • Scenic view
  • Doing business
  • Families with children
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652 Reviews from our TripAdvisor Community

Date | Rating
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English first
Buenos Aires, Argentina
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

As any Hard Rock Cafe, this was not en exception. Great place in a great location! Can't ask for more...

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Rosilo2000, Thank you very much for the glowing review about your time here at Hard Rock Cafe Kraków. We are happy we lived up to your expectations of what makes Hard Rock Cafe so special. Hope you come back again soon to Kraków and give us another visit. More 

merseyside
Senior Contributor
49 reviews 49 reviews
13 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 19, 2015 NEW

this place is not cheap compared to the rest of the city however my partner is very fussy so we came here for a meal and it was brilliant. we had the nachos to start which were amazing and then I had the steak and he just had chips and mash. All the food was lovely followed by a little... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello, Thank you for your review of Hard Rock Cafe Kraków. We are happy to hear that you enjoyed the food and cocktails which is what you can expect from all Hard Rocks around the world. Yes it is a bit pricey compared to other restaurants in Kraków, but we believe the highest quality of our menu items is worth... More 

Wickford
Contributor
12 reviews 12 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 17, 2015 NEW

Visited with my girlfriend early May 2015. Both had ribs and local beer. Food was ok and the beer was great. We ate on the first floor, just in time to see the sunset over a square. Nice location. Food and drink is considerably more expensive here than local restaurants around.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello TUMBO10, Many thanks for taking the time to write about your experience in Hard Rock Cafe Kraków. We are happy to hear that you enjoyed our location and beer. Of course we are always aiming to get 5 stars, so we hope next time you visit us we will completely set the standard higher. Greetings from Kraków! More 

Melbourne, Victoria, Australia
Contributor
16 reviews 16 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2015 NEW

Loved Kraków and all it had to offer. Really felt like a nice big burger. Service was great, friendly staff, great atmosphere, great view. Can't go wrong with this place. Staff speak English too.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your feedback on your visit here in Hard Rock Cafe Kraków, Lucas! We're happy to hear that it was worthwhile and you enjoyed your stay. It really means a lot to us that you consider our burgers, atmosphere and service excellent! I will make sure to pass on your kind words about the service to our waiting... More 

London, United Kingdom
Top Contributor
52 reviews 52 reviews
37 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 16, 2015 NEW

went here primarily for a cocktail that a friend had recommended. the bar was downstairs tucked behind what is really a souvenir shop selling all things 'hard rock'. so the atmosphere was a bit odd, and not really a bar. if there'd been a better vibe we may have gone upstairs to eat. service was OK, but not that interested.... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear londonphil123, We regret that your Hard Rock experience didn't go the way it should have. We always try to make every visit memorable and encourage our guests to keep coming back. Do give us another try next time you are in Cracow, I guarantee that you won't be disappointed! Take care! More 

Wiesbaden, Germany
Contributor
12 reviews 12 reviews
9 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

Been to Koln, Munich, Prague, Budapest, London and many more BUT hands down the Krakow Hard Rock is the BEST HR in Europe. The staff is not only attentive, but friendly and jovial! The burgers are served to perfection and the beer is beyond amazing. Decor is really cool and they have some awesome memorabilia. The best is the view... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello Kay J! Thank you for taking the time to post such a fantastic review of our Cafe. We're glad we were able to live up to your expectations and rock your world! It really means a lot to us that you consider Hard Rock Cafe Kraków to be the best one in Europe and we will look forward to... More 

A TripAdvisor Member
2 of 5 stars Reviewed May 14, 2015

I was very disappointed about the burger what I ordered. The beef was tasteless. And me and my friend get no smile from the staff. We could not get the bills separated as we asked. Is it so difficult get two bills ?

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for taking the time to post a review of Hard Rock Cafe Kraków. Please accept my sincerest apologies that both service and burgers did not live up to your expectations or to our usual high standards. I have passed your comments to our management team. I hope that this will not discourage you from visiting us again as... More 

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 11, 2015

have eaten in a couple of Hard Rock Cafe's but disappointed with this one - very light, not much atmosphere and service was quite poor, long delay in between ordering and courses being served. No complaints about the meal which was lovely but we ate out in other lovely restaurants for a fraction of the cost here. Also, displays on... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your feedback on your recent trip to Hard Rock Cafe Kraków. I am sorry to hear that it seemed to fall short for you. We always want our guests to receive the best experience when they visit us so we'd be very grateful if you gave us another chance to make things right for you. Greetings from... More 

Perth, Australia
Top Contributor
51 reviews 51 reviews
12 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 10, 2015

This was my first visit to a Hard Rock Cafe, generally I like to eat local food. I must admit it was a lot better than I expected, we both decided to try a burger and we had wine and beer- just to try the local beer. The service was good, friendly and the burgers were very good. They came... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your recent review of Hard Rock Cafe Kraków I am really pleased to hear that you had a great experience and I will be sure to pass your comments on to the team. I am glad that you enjoyed your meal and the level of service we pride ourselves in. Hope that your adventure with Hard Rock... More 

Inverness, United Kingdom
Top Contributor
66 reviews 66 reviews
25 restaurant reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 9, 2015

This has to be the worst Hard Rock Cafe I've ever been too. Usually when I go away on holiday I do eat one meal at this establishment which I enjoy, but I am so glad I decided against this here. Instead we decided to just have a cocktail. The service was terrible, so I went up to the bar... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Maclean93, I appreciate you sharing your experience with us. The service you described is not the one you have come to expect at Hard Rock Cafe Krakow and I apologize for it. I am sharing this with our bartender team immediately. Also I have shared your comments with our retail manager and we will be working to address the... More 

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Restaurant Details

Location and Contact Information

  • Address: pl. Mariacki 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48124291155

Price and Cuisine

  • Average Prices: USD 3 - 28
  • Cuisine: American, Noodle

Restaurant Characteristics

  • Good for: Special occasions, Large groups, Bar scene, Scenic view, Doing business, Families with children

Description

The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
Open Hours
Sunday
10:00 am - 2:00 am
Monday
10:00 am - 2:00 am
Tuesday
10:00 am - 2:00 am
Wednesday
10:00 am - 2:00 am
Thursday
10:00 am - 2:00 am
Friday
10:00 am - 2:00 am
Saturday
10:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe Krakow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?