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Hard Rock Cafe Krakow

#148 of 922 Restaurants in Krakow
Certificate of Excellence
$$
Stare Miasto
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pl. Mariacki 9, Krakow 31-042, Poland
+48124291155
Today
10:00 am - 2:00 am
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 2:00 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is...
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
read more
Good for:
Families with children
Bar scene
Large groups
Doing business
Special occasions
Scenic view

TripAdvisor Reviewer Highlights

Read all 558 reviews
Visitor rating
  • 244
    Excellent
  • 175
    Very good
  • 81
    Average
  • 46
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good view, good food

The cafe itself is in a fantastic location in Krakow, with a lovely view of the main square. Inside, it is well decked with the memorabilia you would expect from a Hard Rock Cafe, and the shop on ground level is once again, what you would expect. As I was in a group of over 40 (which the top... read more

5 of 5 starsReviewed February 28, 2015
James B
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Doing business
  • Special occasions
  • Scenic view
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

558 Reviews from our TripAdvisor Community

Date | Rating
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English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 28, 2015 NEW

The cafe itself is in a fantastic location in Krakow, with a lovely view of the main square. Inside, it is well decked with the memorabilia you would expect from a Hard Rock Cafe, and the shop on ground level is once again, what you would expect. As I was in a group of over 40 (which the top floor... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for sharing such a brilliant feedback with everyone. We strive on delivering delicious food and outstanding service no matter how big your party is and how little time you give us to prepare ourselves! It is great to read that the team proved that serving meals to 40 people at the same time is a piece of cake... More 

Senior Contributor
33 reviews 33 reviews
22 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 24, 2015 NEW

Had a lovely meal accompanied by numerous cocktails. The waiter was helpul and amended a dish to my liking. Its pricey compared to the rest of Krakow but that's what you get from a big and well known venue. I probably wouldnt go back if I was to return to Krakow as there are many more interesting and delicious restaurants... More 

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Hello Katie .Thanks for your great review of Hard Rock Cafe Kraków, It's always a pleasure to read such a fabulous feedback! I will be sure to pass on your comments to our team and I am so pleased you liked your meal and cocktails! Make sure to drop in to say hi next time you're in Kraków! More 

Congerstone, United Kingdom
Top Contributor
68 reviews 68 reviews
50 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 22, 2015

Spent 3 nights in Krakow last weekend. Thursday night having checked into our hotel we headed straight to the Hard rock. Party of 7. Enjoyed cocktails and beers at the bar before grabbing a table on the first floor. Excellent food, choice of sampler appetisers followed by steaks, burgers and chicken/ribs. Good service and a fantastic atmosphere. Friday afternoon having... More 

Was this review helpful? Yes 2
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thanks you for this stunning review. I am delighted to hear that you had an enjoyable experience during your several visits here at Hard Rock Cafe Kraków and I will be sure to pass this excellent feedback on to the team. Reading words like these makes all our hard work worthwhile! I am glad that you managed to stop off... More 

Contributor
12 reviews 12 reviews
4 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2015

Having been to hard rocks all over the world I was rather excited to come to the one in Krakow,Had the twist and shout shake which was absolutely amazing! Would definitely recommend 👍. My favourite dish on the menu was twisted Mac and cheese! Was the best one I've had in all the HRC, the waitress was fantastic And top... More 

Was this review helpful? Yes 2
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thanks for your review of Hard Rock Cafe Kraków, I'm glad to hear that you are such a great fan of Hard Rock Cafe and nice to read that we exceeded your expectations! Twisted Mac & Cheese is one of our most popular dishes so our chef makes sure each portion is as delicious as one would expect! If you... More 

South Shields, United Kingdom
Senior Contributor
48 reviews 48 reviews
27 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

This was the first restaurant we visited when we arrived in Kraków. We were seated quickly at a table with a view of the square. I ordered a BBQ cheeseburger and my husband ordered a pulled pork sandwich. We both had sides and drinks. The food was served quickly. It was very tasty and large portion sizes. We were surprised... More 

Was this review helpful? Yes 3
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for your review of Hard Rock Cafe Kraków. I'm really pleased to hear that you had an enjoyable experience with us. I'm glad you felt that you got great value for money. To avoid being stuck in a queue make sure to ask one of our staff members how sign up to our free loyalty programme- Hard Rock... More 

Vancouver, Canada
Top Contributor
57 reviews 57 reviews
44 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 18, 2015

There were only 3 of us, and this place was too packed to accommodate us around 5pm on a Monday! The staff managed to get us 3 seats at the bar which was nice. The food was amazing and the service was great. The bar tender and waitresses were super fun, and happy. They were singing and dancing and serving... More 

Was this review helpful? Yes 3
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for visiting us recently and leaving us your feedback - sounds like you had an amazing time here in Kraków. I am over the moon that you had a fantastic time with us when you visited. The rockin' service is something Hard Rock Cafe is famous for and proud of! I'm only too glad that despite being busy... More 

Manningtree, United Kingdom
Contributor
18 reviews 18 reviews
4 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2015

liked: great menu, lots of choice, very reasonable prices disliked: it is small, so make a reservation at peak times if you can, otherwise you have a longish wait

Was this review helpful? Yes 2
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for taking the time to post this fantastic review about your recent visit! We are glad we were able to present the level of service, food and drinks we are famous for! Next time you're at Hard Rock Cafe make sure to ask one of our team members about Hard Rock Rewards programme which gives you many privileges... More 

Belfast, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 17, 2015

Despite being packed for Valentine's Day the very friendly hostess managed to get the four of us a table. The menu had plenty of choice. For starters the Hot Metal wings were an obvious choice and for mains we opted to indulge in burgers, pulled pork and chicken tenders. Although the place was busy our food came to us quickly... More 

Was this review helpful? Yes 2
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Dear Andy B, Thank you for taking your time to leave your feedback about your experience at Hard Rock Cafe Kraków. We are happy that despite us being really busy on Valentine's Day you weren't overwhelmed by the crowd and spent the time with us. I will pass on your kind words to our team. On the next occasion make... More 

Lahti, Finland
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
2 of 5 stars Reviewed February 16, 2015

Had lunch there on the first day of our trip (hungry and not sure where to head to). Very dissapointing tasteless and boring food.. plus quite expensive comparing to other restaurants. Wouldn't recommend.

Was this review helpful? Yes
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

I am sorry to hear that you were disappointed with your food. We always encourage our guests to let a member of staff know when they are dissatisfied with any aspect of their visit. This allows us to check our food quality and to do whatever we can to build a better experience for you during your visit. We hope... More 

Portsmouth, United Kingdom
Contributor
16 reviews 16 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 16, 2015

Takes forever to order in this place. The waiting staff are on a planet of their own and its not even a big restaurant. On the table next to us the waiter knocked over a glass of wine which smashed, moved the couple who were sat there but didn't bother to apologize to me who had glass and wine on... More 

Was this review helpful? Yes 1
Kuba_Ukowski, Sales Coordinator at Hard Rock Cafe Krakow, responded to this review

Thank you for taking the time to post your feedback about Hard Rock Cafe Kraków. I am very sorry to hear that the service you received on your recent visit fell short of our usual high standards. We would really like the opportunity to restore your faith in Hard Rock so I hope you will give us another chance and... More 

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Restaurant Details

Location and Contact Information

  • Address: pl. Mariacki 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48124291155

Price and Cuisine

  • Average Prices: USD 3 - 28
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups, Doing business, Special occasions, Scenic view

Description

The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
Open Hours
Sunday
10:00 am - 2:00 am
Monday
10:00 am - 2:00 am
Tuesday
10:00 am - 2:00 am
Wednesday
10:00 am - 2:00 am
Thursday
10:00 am - 2:00 am
Friday
10:00 am - 2:00 am
Saturday
10:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe Krakow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?