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14 Gill Street, New Plymouth 4601, New Zealand
(06) 757 8686
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Dining options: Late Night, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 87 reviews
Visitor rating
  • 45
    Excellent
  • 29
    Very good
  • 8
    Average
  • 5
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Good value

It must be close to 10 years since we have been here, so are happy to report its still a very good place to eat, good service, large meals so wont be waiting so long next time

4 of 5 starsReviewed 2 weeks ago
Jeanette R
,
New Plymouth, New Zealand
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87 Reviews from our TripAdvisor Community

Traveler rating
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Level Contributor
6 reviews
5 restaurant reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Went to get takeaway for dinner, there was this lady taking orders at the counter that was not at all friendly. After several condescending replies regarding their menu she said it will be ready in 30mins. Left my number for her to drop me a call as i was going to wait in my car for the food. No call... More 

Helpful?
Thank lai l
New Plymouth, New Zealand
Level Contributor
123 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It must be close to 10 years since we have been here, so are happy to report its still a very good place to eat, good service, large meals so wont be waiting so long next time

Helpful?
Thank Jeanette R
New Zealand
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You'd be advised to book for this extremely popular café. The Italian family went out of their way to make our evening. They were accommodating when I asked for a different sauce on my white veal (one that was to accompany a steak). A small selection of Italian wines as well as NZ wines. Friendly, efficient service, good Italian food.

Helpful?
Thank DordieW
Hastings, New Zealand
Level Contributor
140 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great menu choice, something for everyone and the service was excellent. Was in New Plymouth for business and found Portofino friendly, obliging and nothing was too much trouble.

Helpful?
Thank servicecounts-az
Palmerston North, New Zealand
Level Contributor
64 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

This place has to be the best in town for Italian. Offering a great menu, and part of a well known franchise, the crew here cook with heritage and soul and it shows. One of the team, Alex, in particular goes out of his way to make you feel valued and in doing so I'm now their weekly! Delicious and... More 

Helpful?
Thank JayLewer
1 review
5 of 5 stars Reviewed November 22, 2015 via mobile

Loved every minute 2nd time now and is just faultless. Huge meals for a great price and best homemade tiramisu in town. As they say "Just like nona used to make" not bought out of a packet like other places I have been. Will be visiting again very soon.

Helpful?
Thank Leighton M
Seabeck
Level Contributor
203 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed November 22, 2015

We found the restaurant because it was mentioned on a napkin of the other location in Wellington. What a big surprise when we ordered food there and it was absolutely fantastic. Very nice service but more than that excellent food. Pizza and Pasta tasted great. Appetizers and deserts where delicious.

Helpful?
Thank Wala69
Wellington, New Zealand
Level Contributor
68 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 27, 2015

The cuisine was first class; the service crisp and knowledgeable. Cant fault this place; just a little pricey maybe

Helpful?
Thank SadeWellington
NZ
Level Contributor
50 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 9, 2015

We were staying nearby at the Quest, a good choice, and Portofino was recommended to us. Four of us enjoyed our meal very much, were thankful we had booked as it became very busy. Another plus is that it was BYO. Would suggest try it and enjoy the ambience and the friendly service.

Helpful?
1 Thank piwi43
New Plymouth, New Zealand
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015

awesome place. our food was very nice. nice atmosphere and good service. it was a bit of wait though, but we did not mind too much) we will be back

Helpful?
1 Thank judy_douglas

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Restaurant Details

Location and Contact Information

  • Address: 14 Gill Street, New Plymouth 4601, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Taranaki Region  >  New Plymouth
  • Phone Number: (06) 757 8686

Price and Cuisine

  • Cuisine: Italian, Pizza, Seafood

Questions & Answers

Questions? Get answers from Portofino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?