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85 Devon St West, New Plymouth 4601, New Zealand
+64 6-758 4444
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Ranked #32 of 115 Restaurants in New Plymouth
Hours:
Sun - Sat 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 2:00 pm
Cuisines: Indian
Dining options: Reservations, Delivery, Late Night
Restaurant details
Dining options: Reservations, Delivery, Late Night
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59 reviews from our community

Visitor rating
    31
    17
    7
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
UK
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 30, 2014

I have been a fan of Pankawalla for some time and visit whenever in New Plymouth Sheena is an excellent host, attentive and professional - even when very busy I noted work over completed. Ate here today - faultless I will keep going back

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New Plymouth, New Zealand
Senior Contributor
34 reviews 34 reviews
20 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

I haven't been here in almost 10yrs. I must say it is still as nice as I remember it although I beleive it has had renovations recently ish. The food was fantastic. I love Indian food, I have been finding that the Indian food establishments in New Plymouth are quiet bland in taste and lack in flavour, but Pankawalla proved... More 

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New Plymouth, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 13, 2014

Being an avid lover of Indian food, and having dined at some many Indian Restaurants in New Plymouth and around the country, I would not hesitate to say Pankawalla is the very best in every way. The food is authentic, with the new menu is a absolutely decadent. The decor is modern and funky, and the refurbishment is totally outstanding.... More 

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Reviewer
4 reviews 4 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2014

I think something was different as soon as I walked in the door, an Indian restaurant thanks to the chef for bringing something new in the menu, when tired of having same things all across new Zealand, when I tried the amazing dosa ( South Indian dish). Pink city lamb u name it and it all adds up to your... More 

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New Plymouth
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 12, 2014

Dined tonight for the first time at Pankawalla and will not be returning. I dont think they understand what good customer service is, none of the waiters/waitresses were in any hurry for anything. Took probably around 20 minutes before we were given menu's - after we had to ask for them as we were getting hungry! Confusion of orders of... More 

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Dostan, Owner at Pankawalla, responded to this review

Dear guest im very disappointed to hear your experience!! so first of all I would like to apologise for what happened and secondly I would like to find out exactly what and why it happened as we do pride our self in good customer service and do care about our guest rather than make them uncomfortable. So please help me... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 1, 2014

We have been regular customers of Pankawalla for several years, usually buying take aways, but over recent months (since their chefs have changed) the food and service has declined in quality. The thing I used to love about Pankawalla was the consistency of the food, but now there is no guarantee of what you will get. Hot curries come out... More 

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Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 24, 2014

Disappointed with the food. We received undercooked/raw scallops and our curry lacked depth and flavour. I had heard great things about it being the best Indian in town but I have to disagree based on what we were served. The service however was great and atmosphere and decor were pleasant.

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New Plymouth, New Zealand
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2014

When it first opened, Pankawalla was the first "up market" Indian Restaurants in New Plymouth and one of the few in NZ. Over the years it slipped back and was never on our "must go back to" list. We went with friends in early October 2014 and again, the menu was lacklustre and the service was average - to start... More 

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New Plymouth, New Zealand
Top Contributor
202 reviews 202 reviews
157 restaurant reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed October 12, 2014 via mobile

At one time, Pankawalla could claim to have a point of difference from the other Indian restaurants in New Plymouth. It was fresh and vibrant, with an exciting menu. It is now far from that. The menu is uninspiring, the decor dated, and the service wanting. It's as if the place has been "dumbed down". We visited last week, and... More 

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1 review
5 of 5 stars Reviewed October 6, 2014

Best fine dinning indian restaurant in New Plymouth .loved the chutney with entrees and the presentation of the dish served.

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Additional Information about Pankawalla

Address: 85 Devon St West, New Plymouth 4601, New Zealand
Phone Number: +64 6-758 4444
Location: South Pacific  >  New Zealand  >  North Island  >  Taranaki Region  >  New Plymouth
Open Hours:
Sunday 5:00 pm - 10:00 pm
Monday 5:00 pm - 10:00 pm
Tuesday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Wednesday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Thursday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Friday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Saturday 5:00 pm - 10:00 pm
Cuisine: Indian

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?