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ESSENCE CAFE

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NGONGOTAHA, Rotorua, New Zealand
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Dining options: Brunch

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 11
    Excellent
  • 8
    Very good
  • 8
    Average
  • 2
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Marathon day

We initially got coffee which was great, unfortunately the breakfast was pretty average, plates were cold , had to ask for the dressing for the eggs benedict, quirky store, looks the part but didn't check trip advisor before we ate there!

3 of 5 starsReviewed May 6, 2015
Anita B
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32 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
UK
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2015 NEW

Terrible service, terrible attitude, the women who served us today was so grumpy with such a bad attitude, can not imagine why she is working in the hospitality industry, you sort of need to be hospitable, it doesn't take much to be polite, food was okay but sorry won't be back, even my blind mother commented on the terrible atmosphere,... More 

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Hamilton, New Zealand
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 17, 2015

Had morning tea here yesterday, the cheese melt was tiny and looked pathetic for the price (think it was $10), it was described as ciabatta bread but hubby got two pieces of what was roughly the size of a sliced french stick, it was also cold as it hadn't been toasted well enough. My blueberry friand was dry, no blueberries... More 

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Auckland, Auckland, New Zealand
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 12, 2015

The day was a cold 6 degrees. Hail was falling, but the coffee was hot. Their cakes cabinet had loads of yummy slices and he menu was good for the whole family. It was my first time here but the girls had found it late last year when we dropped them off to pick up emergency coffee rations while we... More 

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Rotorua, New Zealand
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

We had a business meeting here last year. It was my first time going to this cafe and it was absolutely amazing! the food is delicious and very fancy + cooked to perfection! I literally took photos of the food as it looked and tasted that good haha! Recommended 100%

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Rotorua, New Zealand
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 2, 2015

Popped in for a take away coffee early one morning the place only had a couple of people in for breakfast. The coffee was great however the lady that served me did not smile at all! She didnt look impressed to serve me! Doesn't cost anything to smile at paying customers.

Was this review helpful? Yes
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 6, 2015

We initially got coffee which was great, unfortunately the breakfast was pretty average, plates were cold , had to ask for the dressing for the eggs benedict, quirky store, looks the part but didn't check trip advisor before we ate there!

Was this review helpful? Yes
Christchurch, Canterbury, New Zealand
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 2, 2015 via mobile

Friendly welcome, prompt service and great food. Brunch visit and all extremely impressed. Quality ingredients, great taste

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Rotorua
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 11, 2015

Possibly the worst brunch we have eaten. Plates cold, food tepid. Corn fitters were like tasteless pancakes, lucky if there was 5 corn kernels in each one. Eggs Benedict was barely warm and smothered with Hollandaise sauce from a jar. Bread so hard you could damage you teeth. Only one of our group had something that was nice the Mt... More 

Was this review helpful? Yes 1
Bay of Plenty
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed March 17, 2015

This little café in Ngongataha used to be a little gem, but-------- I called in there last Friday a/noon, after an absence of 3 months, and was surprised at the change. The coffee was served in teacups, luke warm, the meal was not authentic, it was cold in the centre and the selection of food/menu was not great. Asked for... More 

Was this review helpful? Yes 1
Otorohanga, New Zealand
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 19, 2015

Had morning tea there today. I ordered a green tea, and to be fair, I don't quite know what sort of tea it was that they served me. It had clearly been sweetened (in the pot). I questioned it and was told that it was some sort of Asian tea and that she didn't have the wrapper! On pouring it,... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: NGONGOTAHA, Rotorua, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua

Questions & Answers

Questions? Get answers from ESSENCE CAFE staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?