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Vue Restaurant

8 Customs St | Mercure Hotel Reataurant Top Floor, Auckland, New Zealand
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Ranked #207 of 1,175 restaurants in Auckland
Cuisines: International
Dining options: Reservations, Late Night
7 visitor photos
Restaurant details
Dining options: Reservations, Late Night
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53 reviews from our community

69% Recommend
    20
    17
    7
    8
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Geelong, Australia
Senior Contributor
37 reviews 37 reviews
16 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 28, 2013

Excellent food and staff. View amazing. The location is great with wonderful views of the harbour and city. The food was great quality and was very well priced.

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Auckland
Top Contributor
55 reviews 55 reviews
25 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 20, 2013

We have been celebrating our special celebratiosn at The Mercure's restaurant for many years, and again we decided to go there for our 25th Wedding Anniversary breakfast. We had a good memory of another breakfast there a couple of years ago which was a comprehensive buffet, complete with the wonderful pancake maker. Unfortunately, this time - it was very ho... More

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Sean S, Manager at Vue Restaurant, responded to this review

Thank you for your review on Trip advisor. I do apologise that we did not recognize your Wedding anniversary on your special day. We do like to make a fuss over special occasions for our guests and on this time we certainly dropped the ball. I have passed your feedback to our Exceutive chef regarding our buffet and we are... More

Aberdeen, Scotland
Top Contributor
206 reviews 206 reviews
71 restaurant reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed July 30, 2013

Okay we didn’t have a reservation on the night we arrived extremely jet lagged following flight problems so was told we’d need to wait an hour for a table. So, with matchsticks ready for our eyes, we headed into the bar to have a drink while waiting for a table. From our view in the bar the place looked barely... More

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Sean S, Manager at Vue Restaurant, responded to this review

Thank you for your review on Trip Advisor. I do apologise for the poor service you experienced in our Restaurant. This is certainly not how we treat our guests and do believe this is an isolated incident. We have discussed this amongst the team and acknowledged that we have some issues with our service. A new customer service program has... More

Auckland Region, New Zealand
Top Contributor
52 reviews 52 reviews
19 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 1, 2013

We are locals who purchased a deal for a buffet breakfast for two. I was looking forward to visiting here largely for the stunning view on the top floor of the Mercure Hotel which I had heard was spectacular. As the weather forecast produced a run of terrific sunny days we booked for a Saturday morning. We should have picked... More

Was this review helpful? Yes 2
Sean S, Manager at Vue Restaurant, responded to this review

Dear Vicki, Thank you for your feedback. I do apologize for your poor experience with us. We have discussed this in detail amongst the team regarding the lackadaisical attitude of our staff and I believe we have sorted these problems. This is no excuse for your other issues with our food and our Executive Chef has been given your feed... More

Senior Contributor
32 reviews 32 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 24, 2013

Over many years we have dined in this restaurant and had noticed how tired it had become . last night we revisited and the re vamp has been amazing . Great atmosphere, still one of the best views in town fully supported by attentive wait team and a high standard of food that is both a visual and tastful meal... More

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Melbourne, Australia
Top Contributor
366 reviews 366 reviews
165 restaurant reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed June 22, 2013

I ate here twice. On the first evening I ate from the a la carte menu. The restaurant itself is lovely - on the top floor of the Mercure Hotel with a stunning view (with the bar - Attica) on three sides of this building, so almost 300 degree views all around Auckland. The service is very good. I had... More

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New Zealand
Senior Contributor
23 reviews 23 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 5, 2013

We had a very nice dinner there, beautifully cooked and presented with great sevice very nice Restaurant with lovely view

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Whangarei, New Zealand
Top Contributor
83 reviews 83 reviews
48 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 28, 2013

but disastrous for breakfast, try the chateaubriand it's delicious and well priced too. although it's a small menu it has good variety and all the dishes are beautifully presented and served by professional staff, highly recommended

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Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2013

Had a nice dinner here with my partner. This restaurant has a magnificent view and the service is great. However food seemed to come out slowly and were waiting for longer then usual in between meals. Food was good, the beef was a little rare for my liking but wasnt a biggy. my partner had the chicken pot for entree,... More

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New Plymouth, New Zealand
Top Contributor
150 reviews 150 reviews
123 restaurant reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed May 17, 2013 via mobile

Came here on a GrabOne deal for breakfast buffet. Would call it gourmet as they titled it but it was ok. Fantastic view. Can't comment on lunch or dinner. Probably would come again though.

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