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Customs House

International
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Melbourne, Victoria, Australia
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TripAdvisor Reviewer Highlights

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  • 1
    Excellent
  • 4
    Very good
  • 3
    Average
  • 0
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Decent but standard pub food

After seriously big eating for a few days, we wanted something simple and plain. That we got stuck this hotel. Servings were very big, price was fair. We had the toast of the day. Beans lightly cooked, which was great, but the roadt veggies could have been cooked more for my liking. Wines by... read more

3 of 5 starsReviewed October 25, 2014
Sue T
,
Canberra, Australia
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10 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
41 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a xmas work party here, it was fantastic. They had a marquee setup just outside the rear entrance to the building where the bar and DJ was setup, and the courtyard were we stood was beautiful as we looked up at the other buildings and their lights. As the courtyard is stepped down in levels it was a... More 

Helpful?
Thank akelly184
Canberra, Australia
Level Contributor
359 reviews
268 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed October 25, 2014

After seriously big eating for a few days, we wanted something simple and plain. That we got stuck this hotel. Servings were very big, price was fair. We had the toast of the day. Beans lightly cooked, which was great, but the roadt veggies could have been cooked more for my liking. Wines by the glass pretty ordinary and probably... More 

Helpful?
Thank Sue T
Melbourne, Australia
Level Contributor
43 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed February 13, 2013 via mobile

Ate here and found the food very poor and expensive for what you get. Added to that staff who are more than indifferent or willing to help, and you have a very poor experience indeed

Helpful?
Thank Josh116
Robina, Australia
Level Contributor
73 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 3, 2012

We try to get to visit Melbourne at least once a year and never miss a visit to Customs House Hotel at Williamstown. We always make a day of it and catch the ferry across then have lunch. We have never been disappointed. They do offer a 2 course lunch special for $20 which is great value but we usually... More 

Helpful?
Thank frangipani1962
Airlie Beach, Australia
Level Contributor
555 reviews
235 restaurant reviews
common_n_restaurant_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed November 17, 2012

The Customs House on Nelson Place Williamstown is more than your average pub, serving a range of tasty meals. We previously lived in Williamstown and frequented Customs House many times. In November we visited friends and neighbours and had a large group join us for dinner. We were not disappointed and all of our friends were happy with their meals.... More 

Helpful?
Thank croftonMelbourne
Melbourne
Level Contributor
80 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed March 28, 2012

A good pub atmosphere, with meals that are substantial enough and not as overpriced as a lot of the places along The Strand in Williamstown!

Helpful?
Thank willywonka09
Melbourne, Australia
Level Contributor
98 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed February 4, 2012

Good place to catch up with people as it has many different corners where you can hang out with friends. Good selection of drinks. Meals are your average pub meal

Helpful?
Thank Jonker_Jan
South Canterbury
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 2, 2012

traveled to Williamstown by ferry, nice trip, walked around town on arrival, and decided a lunch meal at the Customs House hotel looked inviting. ordered a beer and soft drink, sorry no Heineken,they advertise it, settled for an American brand, ordered meal 12.15pm (1x Eye fillet steak med. & 1 x pub burger). After waiting half an hour asked what... More 

Helpful?
Thank rustybid
Perth
Level Contributor
20 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 26, 2011

We decided to stop in Williamstown for a meal after driving around the bay. We did not really have any idea of where was good to eat but decided on this pub as it was very close to where we parked the car. The food came out quickly and was of high standards. The only thing I thought was a... More 

Helpful?
Thank ollie1982
A TripAdvisor reviewer on Facebook
3 of 5 stars Reviewed December 5, 2007

Abit of a hit and miss but overall had good hits... Big pub styled meals of an international variety. Try the steak and mushroom sauce, pastas and rissotos

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Restaurant Details

Location and Contact Information

  • Address: Melbourne, Victoria, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne

Price and Cuisine

  • Cuisine: International

Questions & Answers

Questions? Get answers from Customs House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?