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Customs House

International
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Melbourne, Victoria, Australia
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TripAdvisor Reviewer Highlights

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Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Decent but standard pub food

After seriously big eating for a few days, we wanted something simple and plain. That we got stuck this hotel. Servings were very big, price was fair. We had the toast of the day. Beans lightly cooked, which was great, but the roadt veggies could have been cooked more for my liking. Wines by... read more

3 of 5 starsReviewed October 26, 2014
Sue T
,
Canberra, Australia
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9 Reviews from our TripAdvisor Community

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  • English first
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English first
Canberra, Australia
Level Contributor
259 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed October 26, 2014

After seriously big eating for a few days, we wanted something simple and plain. That we got stuck this hotel. Servings were very big, price was fair. We had the toast of the day. Beans lightly cooked, which was great, but the roadt veggies could have been cooked more for my liking. Wines by the glass pretty ordinary and probably... More 

Was this review helpful? Yes
ColinSteen, General Manager at Customs House, responded to this review

Hi Sue, Thanks for the feedback. We are going back to basics using locally produced unique wines, crafts and ciders, and over the next few months you will see some really interesting things popping up on our menu. Thanks for helping us with getting better. More 

Melbourne, Australia
Level Contributor
41 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 13, 2013 via mobile

Ate here and found the food very poor and expensive for what you get. Added to that staff who are more than indifferent or willing to help, and you have a very poor experience indeed

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Robina, Australia
Level Contributor
55 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 3, 2012

We try to get to visit Melbourne at least once a year and never miss a visit to Customs House Hotel at Williamstown. We always make a day of it and catch the ferry across then have lunch. We have never been disappointed. They do offer a 2 course lunch special for $20 which is great value but we usually... More 

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Airlie Beach, Australia
Level Contributor
419 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 265 helpful votes
4 of 5 stars Reviewed November 17, 2012

The Customs House on Nelson Place Williamstown is more than your average pub, serving a range of tasty meals. We previously lived in Williamstown and frequented Customs House many times. In November we visited friends and neighbours and had a large group join us for dinner. We were not disappointed and all of our friends were happy with their meals.... More 

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Melbourne
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69 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed March 28, 2012

A good pub atmosphere, with meals that are substantial enough and not as overpriced as a lot of the places along The Strand in Williamstown!

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Melbourne, Australia
Level Contributor
92 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed February 4, 2012

Good place to catch up with people as it has many different corners where you can hang out with friends. Good selection of drinks. Meals are your average pub meal

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South Canterbury
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 3, 2012

traveled to Williamstown by ferry, nice trip, walked around town on arrival, and decided a lunch meal at the Customs House hotel looked inviting. ordered a beer and soft drink, sorry no Heineken,they advertise it, settled for an American brand, ordered meal 12.15pm (1x Eye fillet steak med. & 1 x pub burger). After waiting half an hour asked what... More 

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Perth
Level Contributor
19 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 26, 2011

We decided to stop in Williamstown for a meal after driving around the bay. We did not really have any idea of where was good to eat but decided on this pub as it was very close to where we parked the car. The food came out quickly and was of high standards. The only thing I thought was a... More 

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3 of 5 stars Reviewed December 6, 2007

Abit of a hit and miss but overall had good hits... Big pub styled meals of an international variety. Try the steak and mushroom sauce, pastas and rissotos

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Additional Information about Customs House

Address: Melbourne, Victoria, Australia
Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
Cuisine: International

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Restaurant Details

Location and Contact Information

  • Address: Melbourne, Victoria, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne

Price and Cuisine

  • Cuisine: International

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?