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Merchant

#212 of 3,497 Restaurants in Melbourne
Certificate of Excellence
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495 Collins St, Melbourne, Victoria 3000, Australia
+613 9614 7688
Website
Today
7:00 am - 11:00 pm
Open now
See all hours
Hours:
Mon - Fri 7:00 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 162 reviews
Visitor rating
  • 78
    Excellent
  • 61
    Very good
  • 15
    Average
  • 7
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Almost hidden gem

Amazing food, great atmosphere lovely place to eat. We were disappointed in the service given the high standard of food and wine served. It didnt seem to match the restaurant. I would expect more experienced staff with more knowledge of dishes and bar staff more aware of how to serve wine than what... read more

4 of 5 starsReviewed May 28, 2015
Jo V
,
Melbourne, Victoria, Australia
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162 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Victoria, Australia
Contributor
14 reviews 14 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2015 NEW

Amazing food, great atmosphere lovely place to eat. We were disappointed in the service given the high standard of food and wine served. It didnt seem to match the restaurant. I would expect more experienced staff with more knowledge of dishes and bar staff more aware of how to serve wine than what we had. A few orders for drinks... More 

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2015

The service was attentive, enjoyed the ambience and food, well presented, good size portions and helpful comments about how much we ought to order.

Was this review helpful? Yes
South Australia
Senior Contributor
33 reviews 33 reviews
12 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 17, 2015

We were really looking forward to eating here. Sadly for us, the food was too bland and lacked flavour. I too make Tiramisu using Guy's recipe and think mine is better! The best part of the night was the wine. For our 3 course dinner we score you a 6.

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NSW Australia
Senior Contributor
27 reviews 27 reviews
10 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 4, 2015

Unfortunately our dining experience at Merchant was disappointing. Five of us attended over the world cup weekend and without exception we were all disappointed with the flavour of the meals presented. Very average Italian in a venue that offers little ambience.

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
13 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

Upon entering the restaurant we were slightly disappointed by the lack of ambience of the restaurant given it is situated inside of a hotel so minimal natural light and buzz. Wine selection was quite large with a nice amount of italian wines. The appetisers came out quite quickly, the arancini one of our selections was lovely but hadn't been heated... More 

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Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
27 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 22, 2015

Friendly staff help to make this a real experience. The menu allows you to eat as you want. Lots of sharing plates starting with snacks all the way through pasta, seafood, mains and deserts. No fuss food done well. Starts off with great bread and oil with balsamic. My best plate was the risotto with cuttlefish and ink. Had to... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

We have been going to merchant for over 2 years and have never had a bad meal. Always been great and goid service even when busy

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Melbourne
Contributor
20 reviews 20 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stopped here for lunch and thoroughly enjoyed the salted cod and octopus tasting plates. The veal tagliatelle was superb albeit small but a great size for lunch. Service was friendly, a bit slow but we were not in any hurry. Next time I will definitely try the salamis and dried meats.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 16, 2015

We had a dinner booking in a booth before the theatre- traffic was terrible & we ran half an hour late. The staff were really good about this which we appreciated & our sweet Italian waitress was informative & attentive. The entree sardine special was recommended with some buffalo mozzarella & complimentary bread & was a good start with Bellinis... More 

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Adelaide, Australia
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2015

We have eaten at the Merchant a few times now (as we regularly stay at the Intercontinental) and I have to say each time the food can only be described as superb. And such friendly and helpful staff. And if you go a definite must try is the Tiramisu - it's heavenly.

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Restaurant Details

Location and Contact Information

  • Address: 495 Collins St, Melbourne, Victoria 3000, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +613 9614 7688

Price and Cuisine

  • Cuisine: Italian
Open Hours
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 11:00 pm
Wednesday
7:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Merchant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?