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Merchant

#138 of 4,181 Restaurants in Melbourne
Certificate of Excellence
Melbourne CBD
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495 Collins St, Melbourne, Victoria 3000, Australia
+613 9614 7688
Website
Today
5:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Mon - Fri 7:00 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
Dining options: Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 150 reviews
Visitor rating
  • 75
    Excellent
  • 56
    Very good
  • 13
    Average
  • 6
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Poor service

When we first were seated, it took the waitress 7 minutes to come to us and this restaurant was not even packed and then her tone of voice was so rude. I saw her walk pass our table with her head turned around and she did not even make eye contact in the hour we were sitting there. We lost... read more

2 of 5 starsReviewed February 26, 2015
Hal M
,
Melbourne, Australia
Good for:
  • Reservations
  • Late Night
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150 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
2 of 5 stars Reviewed February 26, 2015

When we first were seated, it took the waitress 7 minutes to come to us and this restaurant was not even packed and then her tone of voice was so rude. I saw her walk pass our table with her head turned around and she did not even make eye contact in the hour we were sitting there. We lost... More 

Was this review helpful? Yes
Brisbane
Senior Contributor
27 reviews 27 reviews
8 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 26, 2015

Iv never tried polenta that melted in your mouth like this one did (clearly I haven't ordered it from somewhere that knows how to cook it!!) My partner had an amazing rabbit special and I ordered the crab pasta. Lovely restaurant where the waiters don't hound, but are always on hand to top up your wine glass. Would recommend the... More 

Was this review helpful? Yes
Top Contributor
138 reviews 138 reviews
126 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 23, 2015

In Melbourne so stopped in for a quick dinner. Loved the spiced pork sausage risotto and a glass of Italian Cab Merlot. Reasonably priced - efficient service (my server seemed a bit disappointed I wasn't going the 3 courses) - will come again.

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Bandar Seri Begawan
Top Contributor
198 reviews 198 reviews
97 restaurant reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed February 19, 2015

Had heard good things about the Merchant. Decor is casual, rustic and somewhat dim. Whilst the beef balls and Aranci tapas were good, our crab pasta was decidedly bland. Service was offbeat, with waiter often deaf to our requests. Will not return

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

I grew up amongst many Italian families. The food, wine and service at Merchant reminded me of many nights with Italian families and friends which engendered a productive business atmosphere.

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Australia
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2015

When we dined here we were served by a very efficient and friendly waitress. We weren't very hungry so didn't want big meals. The Beef Carpaccio was very 'ordinary'. From reviews I was expecting it to be the best I have eaten - it was the opposite. The minestrone soup was okay, but once again just ordinary minestrone you could... More 

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Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
4 of 5 stars Reviewed February 4, 2015 via mobile

Lovely menu so it was difficult to choose what to have. We finished with cheese rather than desert and shared a plate which was plenty We did find it tricky to find so ask for directions when you book.

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Melbourne, Australia
Contributor
14 reviews 14 reviews
6 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 1, 2015

I genuinely enjoyed this restaurant. The food was lovely, and the service was properly attentive, helpful and friendly. And its pricing was really outstanding I thought - compared with so many over priced and over hyped restaurants in Melbourne. Four of us ate dinner, had 2 bottles of wine, dessert, aperativo.... etc.. and only came to $435. I think the... More 

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

We have eaten at this Reseurant many times when we have visited melbourne food is always excellent. The kitchen is open and watching the chefs cook, shows how professional and dedicated the team here are in plating up wonderful dishes. My only complaint was we were offered a home made peach drink, the waiter was a good salesperson, told us... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2015

Found this restaurant on Trip Advisor.....amazing, food, service & ambience all faultless! Steve, the Maitre'D finished our evening with very impressive service! Would definitely dine here again. Thank you to the team at Merchant!

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Restaurant Details

Location and Contact Information

  • Address: 495 Collins St, Melbourne, Victoria 3000, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne>  > Melbourne CBD
  • Neighborhood: Melbourne CBD
  • Phone Number: +613 9614 7688

Price and Cuisine

  • Cuisine: Italian
Open Hours
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 11:00 pm
Wednesday
7:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Merchant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?