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Franks Pizza Napoli

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Charters Towers Rd, Townsville, Queensland 4810, Australia
07 47 255181
Website
Today
5:00 pm - 10:30 pm
Open now
See all hours
Hours:
Sun - Sat 5:00 pm - 10:30 pm
Dining options: Dinner, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 17
    Excellent
  • 17
    Very good
  • 8
    Average
  • 10
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very disappointed long time customers

What's gone wrong? We've been regular Franks customers for years. We love the almost home-cooked tasting meals, the tightly packed tables & chairs, the usually frantic atmosphere with wait staff balancing huge meals on plates to customers tables. Last night we wandered in to a quiet restaurant... read more

3 of 5 starsReviewed May 31, 2015
Smoky_peat
,
Qlder
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58 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Townsville, Australia
1 review
5 of 5 stars Reviewed July 13, 2015

Absolutely amazing from the service to the food :) Franks has been my favourite family owned restaurant for 12+ years. Hands down best restaurant in townsville. I have recomended this restaurant to many of my friends and work collegues. Functions, family dinners or couples. this place is perfect!!

Was this review helpful? Yes
Wollongong, Australia
Level Contributor
11 reviews
1 of 5 stars Reviewed July 10, 2015

After 30 years and great memories we were very disappointed when visiting from NSW. Menu was a bit misleading on the Internet: different to when we ordered. Crumbed chicken was dry and the side dish of spaghetti bolognaise was feeble. The $9 salad was nearly all lettuce. Reasonably expensive for what we received.Decor a bit dated and we were sat... More 

Was this review helpful? Yes
Geelong, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 6, 2015

Went to Frank's recently with Italian friends and despite ordering thin and crispy bases to our pizzas (waitress actually wrote that on the order), what was delivered to the table were four thick and gooey pizzas which tasted and looked like they were half cooked. I'm 70 years of age and had a few pizzas in my time but this... More 

Was this review helpful? Yes 1
Qlder
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 31, 2015

What's gone wrong? We've been regular Franks customers for years. We love the almost home-cooked tasting meals, the tightly packed tables & chairs, the usually frantic atmosphere with wait staff balancing huge meals on plates to customers tables. Last night we wandered in to a quiet restaurant, ordered, and watched six newly arrived and seated customers give up waiting for... More 

Was this review helpful? Yes 1
Darwin, Australia
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 7, 2015

This restaurant you always get a great meal and the food is tasty staff very friendly. I love the Veal Masala my fav

Was this review helpful? Yes
Townsville, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed April 9, 2015

Have been here twice in the past month and both times were great. Partner had the parmy which is huge and pretty tasty but I'd recommend the mussel soup and calzone, both delicious. Last time I had the clam pasta which was good, but didn't blow me away. The place was busy, service was pretty fast (15 minutes maybe?) and... More 

Was this review helpful? Yes
Townsville, Australia
1 review
3 of 5 stars Reviewed April 3, 2015

Called prior to see if we need a booking, was told no which was great, walked into the busy restaurant, got a table next to a long table which was super squashy as the tables are so close together, got really noisy, waitress forgot drinks and garlic bread for starters, but we did find the food great, lasagne is just... More 

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Chester, United Kingdom
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

Franks is an established restaurant, been around for over 30 years, family business, could be a film! do ask for pepper sauce recipe its a secret, so let me know. It's not fancy, just rustic Italian, well priced and will make the whole family happy. Well worth a visit if your in the area.

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Townsville, Australia
Level Contributor
83 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed February 27, 2015

WOW! If you like a super sized portion, ask for the veal parmigiana with a side salad or spaghetti Bolognese, I bet you have a hard time getting through it. A family owned and run restaurant, we've been going to Franks for the last 20 years, never a disappointment. If you don't find something to your taste here, you're not... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 17, 2015

My husband and I were craving Italian so decided to try out Franks. The service was good, but the restaurant is tired and needing some TLC; faded pictures everywhere, dusty and out dated tables and chairs. They also don't have Eftpos which is pretty old school and inconvenient in this day and age. The wait staff were also having some... More 

Was this review helpful? Yes 3

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Additional Information about Franks Pizza Napoli

Address: Charters Towers Rd, Townsville, Queensland 4810, Australia
Phone Number: 07 47 255181
Location: South Pacific  >  Australia  >  Queensland  >  Townsville
Open Hours:
Sunday 5:00 pm - 10:30 pm
Monday 5:00 pm - 10:30 pm
Tuesday 5:00 pm - 10:30 pm
Wednesday 5:00 pm - 10:30 pm
Thursday 5:00 pm - 10:30 pm
Friday 5:00 pm - 10:30 pm
Saturday 5:00 pm - 10:30 pm
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: Charters Towers Rd, Townsville, Queensland 4810, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Townsville
  • Phone Number: 07 47 255181

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
5:00 pm - 10:30 pm
Monday
5:00 pm - 10:30 pm
Tuesday
5:00 pm - 10:30 pm
Wednesday
5:00 pm - 10:30 pm
Thursday
5:00 pm - 10:30 pm
Friday
5:00 pm - 10:30 pm
Saturday
5:00 pm - 10:30 pm

Questions & Answers

Questions? Get answers from Franks Pizza Napoli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?