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Hard Rock Cafe

Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Queensland 4217, Australia
+61 7 5539 9377
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Certificate of Excellence 2013
Cuisines: American
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
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504 reviews from our community

76% Recommend
    218
    166
    69
    29
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
dunedin
Senior Contributor
43 reviews 43 reviews
20 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 20, 2014 NEW

There was four of us for lunch we had two starters and four mains, we all enjoyed every meal. The service and atmosphere was great. Would eat here again.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2014 NEW

Our food was adequate and our drinks were nice. Price is high but expected. What we didn't enjoy was my wife and I being harassed for id three times by different staff members. We were told that they have to perform these checks. We understand this, but perhaps some communication between staff would prevent this. It didn't help that there... More

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Bundoora
Contributor
18 reviews 18 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2014 NEW

Only had coffee and cake but was great atmosphere and I loved the Elvis stuff as we went up the stairs. Staff friendly and all was good.

Was this review helpful? Yes 1
steve w, Manager at Hard Rock Cafe, responded to this review

Dear Termac, Hope the coffee was great So glad you enjoyed our Elvis memorabilia. Please try our Tupelo chicken tenders next time your in, named after Elvis's birthplace. Rock On!! More

1 review
5 of 5 stars Reviewed April 18, 2014 NEW

My wife, 13 month old daughter and I went to the hard Rock for dinner twice on our stay on the gold coast, we absolutely love it there, the food is great and it has a fantastic atmosphere. The staff were all great and friendly especially Fran!!! She was so nice and friendly and our daughter loved her, Thanks for... More

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Brett, So glad you loved your experience here at our Café. Fran is one of most cherished Servers who always treats our customers to wonderful, friendly service. Hope to see you again soon. More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2014 NEW

Went here for lunch and was surprised how friendly the staff were and how good the food was. Recommend the 10oz burger - its awesome. Worth visiting if on the Gold Coast!!

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Flying Kiwi, Thanks for the awesome review. 'Good food and friendly staff.' Rock On! More

Brisbane, Australia
1 review
5 of 5 stars Reviewed April 14, 2014 NEW via mobile

Took my family for dinner to The Hard Rock Cafe. The music was great, the food was excellent, the 'Lovely Ritas' were fantastic... Best of all was the service. Our waitress Danielle knew the menu, was helpful with recommendations, was patient and friendly and was always on hand, preempting our needs. Would very highly recommend for families and couples, or... More

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Prieri, Excellent review -thank you. Its always great to know how our service surpasses the atomosphere, the food and the music. It is, in my opinion ,the most important part of the dining experience! More

Melbourne, Australia
Contributor
15 reviews 15 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2014

You know what to expect here....great buffalo wings and burgers. Service is always cool, laid back and friendly.

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Suzaru, Thanks for the awesome review -Buffalo wings and Burgers are the best!. See you soon. More

Brisbane, Australia
Top Contributor
72 reviews 72 reviews
24 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 13, 2014

had meal here on last visit to surfers, eaten here several time and never disappoints. only bad thing to say was had the strawberry daiquiri and it was literally pure rum, now i know some people would say why am i complaining but it was seriously foul and undrinkable. However got a nice bottle of sparkling afterwards which made up... More

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Deana, Awesome review! We love it when return guests are still 'blown away' with our food and service. Sorry your cocktail was overly strong-this should never be the case . have spoken to the Bartender in this regard. Thanks again! More

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed April 12, 2014

From the moment we walked in we were greeted in a friendly manner and shown to our seats. Hayley our waitress was excellent, looked after us and made our experience a pleasant one. Food was excellent for all three of us. Only issue was not in the restaurant but rather the shop downstairs which did not have any other t... More

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Nikolas Thanks so much for the awesome review of our Café. Hayley is a treasure and I'm so glad your experience was an excellent one. We are slowly getting our retail shop back to full functionality with new stock arriving as I write this. Rock On! More

Springfield, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2014

As a die hard Hard Rock pin collector, I made a great effort to visit this Hard Rock on my recent trip to Australia. When I got there they had NO pins! I mean zip, nada. Who ever heard of a Hard Rock Cafe with no pins? The girl there was apologetic saying she can only do her job with... More

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steve w, Manager at Hard Rock Cafe, responded to this review

Dear Eric A Your review expressing disappointment regarding our lack of pins is unfortunately well founded. We have yet to receive our shipment of pins and this has upset a lot of avid pin collectors. Please let me apologise to you and as a collector myself when I go to other Hard Rocks, I would be equally annoyed if they... More

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