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Hard Rock Cafe

Certificate of Excellence
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Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Queensland 4217, Australia
+61 7 5539 9377
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Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 933 reviews
Visitor rating
  • 457
    Excellent
  • 278
    Very good
  • 109
    Average
  • 49
    Poor
  • 40
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
hard rock experience

Great atmosphere Excellent service, and meals are so good. Right in the middle of Surfers Paradise over looking Cavill Ave.

4 of 5 starsReviewed April 24, 2015
693Fran
,
Brisbane, Australia
Good for:
  • Families with children
  • Bar scene
  • Large groups
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933 Reviews from our TripAdvisor Community

Date | Rating
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English first
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed April 26, 2015 NEW

Our first breakfast on holiday in surfers paradise and the last at this place. We did have a scoopon voucher and had paid $30 for the four of us however our breakfast was cold and we had ordered 3 hot breakfasts the same to which one them didn't come out with tomato or mushrooms. We didn't complain because our daughter... More 

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Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
15 restaurant reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 26, 2015 NEW

I'll keep this short and not very sweet. Food was pretty poor and colder than you would like. Service was efficient but a simple soft drink took our entire meal to come out. Didn't enjoy the experience at all. Wont return here because it is overpriced for the offering here.

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2015 NEW via mobile

My fiancé and I had dinner at Hard Rock recently on our vacation and the service was 11 out of 10 and the food was beautiful We would highly recommend to visit this restaurant they were very busy yet we had the staff giving us 100% service The meals were amazing and along with a cocktail made this experience fantastic!!... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed April 26, 2015 NEW

Food is really good, but the service is a bit of the hook. It took a waitress to come and serve us by us asking after waiting 30 minutes. Service use to be good, now its gone a bit slack.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 25, 2015 NEW via mobile

I visited hard rock cafe on sunday morning. The restaurant was not busy, just few tables. The service was all right. But the breakfast was COLD. I ordered the "rock solid" with scrambled egg. The eggs was tasteless and anything were cold. And one of my family member order egg Benedict with spinach. And that was cold too. The free... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 of 5 stars Reviewed April 24, 2015 NEW

Great atmosphere Excellent service, and meals are so good. Right in the middle of Surfers Paradise over looking Cavill Ave.

Was this review helpful? Yes
Canberra, Australia
Senior Contributor
40 reviews 40 reviews
11 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 23, 2015 NEW

I visited on April 23rd for lunch and I can honestly say that was my best experience at a restaurant in Australia in the entire 8 months that I've been here, I've never met such friendly staff! Steve, one of the other female managers, and another server were super friendly and chatty with me the entire time, were constantly checking... More 

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Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 22, 2015 NEW via mobile

We went here for dinner with 9 adults and 4 kids and the staff were exceptional. Each staff member that we dealt with introduced themselves by name and the manager came and introduced himself and gave us some background on some of the memorabilia. If we are back in the gold coast we will be back!

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2 reviews
3 of 5 stars Reviewed April 21, 2015 NEW via mobile

Was staying on the coast over the weekend and decided to go here with friends for a quick catch up.. Overall experience was average.. Food was ok... service meet expectations .. Can't say it was a memorable experience but it did the job.. Probably won't go back.. Shame as it used to be great but that was a few years... More 

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Senior Contributor
24 reviews 24 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2015 NEW

We went for dinner last night & generally we choose Hard Rock if we are in a location that has one. The service was impeccable, friendly staff that knew the menu & were available if you needed the but weren't hovering. The food was also good, we ordered an eye fillet & fajitas. Both meals were good & big servings... More 

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Restaurant Details

Location and Contact Information

  • Address: Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5539 9377

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Seremban, Malaysia
1 month ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?