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Hard Rock Cafe, Surfers Paradise

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Hard Rock Cafe

Cavill Ave, Surfers Paradise, Queensland 4217, Australia
(07) 5539 9377
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Ranked #21 of 172 restaurants in Surfers Paradise
4.0 of 5 stars 333 Reviews
Cuisines: American
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
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333 reviews from our community

71% Recommend
    137
    103
    55
    22
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Amazing”
5 of 5 stars Reviewed May 18, 2013 NEW via mobile

Visited here 2years ago and was amazing , came back recently and nothing has changed , still amazing . Staff are friendly and professional . Food was awesome , I had the bullet steak and must say that would have to be one of the best steaks I have ever had . Definitely worth a visit if you have never... More

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See 2 more reviews by M C for Surfers Paradise
Seattle, Washington
Top Contributor
121 reviews 121 reviews
29 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
“nice location”
4 of 5 stars Reviewed May 17, 2013 NEW

Located in the center of Surfer's paradise. It has excellent food, and a alcoholic drink with hard cider having 6

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Wagga Wagga, Australia
1 review
1 helpful vote 1 helpful vote
“Great Experience”
5 of 5 stars Reviewed May 9, 2013

While on holidays at the Goldcoast my friends and I were eating somewhere different each night. For my friends this was their first Hard Rock experience and it was amazing. Our waitress Hayley was fun and friendly and gave us lots of great holiday tips and ideas of things to see and do. The food was delicious, nice big portion... More

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Sam H, Manager at Hard Rock Cafe, responded to this review
May 17, 2013

Awesome theres no better feeling when we hear that our guests enjoy coming in and watching us do what we love! Hayley will be really happy to hear you had a great experience. See you next time More

Stockport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
“Worth a visit”
4 of 5 stars Reviewed May 7, 2013 via mobile

Found the food to be good, if a little on the expensive side, but enjoyed it. Staff were very friendly and helpful. Good access for wheelchair users, which is an important factor when we choose somewhere to eat. The menu isn't huge but there is a good range and the servings are generous. The only down side for us was... More

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Sam H, Manager at Hard Rock Cafe, responded to this review
May 17, 2013

Thanks for the feedback sorry to hear the guests at the table next to you were a bit much. Next time feel free to mention you would like to swap tables and we will do our best to accomodate you with what we have available thanks again and have a rockin day! More

Christchurch, New Zealand
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Nice meals great service, a bit expensive”
3 of 5 stars Reviewed May 1, 2013

We managed to get in here for an early meal during the week, we had our two children with us. The waiter tht served us could not have been nicer, a lovely Irishman. He flitted back and forth to all his tables by us including ours, gettings meals and drinks out as hick as possible. He was very friendly and... More

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Sam H, Manager at Hard Rock Cafe, responded to this review
May 4, 2013

Thanks for your feedback, Glad you enjoyed your meals and had a great experience. We like to think of all our guests as new friends so the guys always like to stop by and say hi More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Good but expensive”
4 of 5 stars Reviewed April 30, 2013

Service was friendly and the food was great but in the end its an expensive place to eat. The menu does seem a little limited for choice

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See 4 more reviews by Katt7238 for Surfers Paradise
Sam H, Manager at Hard Rock Cafe, responded to this review
May 4, 2013

Our menu has recently undergone some changes based on guest feedback on our most popular items. We do our best to cater for all tastes but unfortunatly you didnt see anything that really took your fancy. Menu roll outs will generally happen about once a year so keep your eyes peeled for the next one. Thanks for taking the time... More

Sydney, Australia
Top Contributor
216 reviews 216 reviews
126 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
“what happened to this place!?”
2 of 5 stars Reviewed April 30, 2013

my first visit was 3 years ago, there was a rock band, great music, tap beer, awesome atmosphere...fantasy rock land....then!! i visited again last weekend, the stage was replaced with additional tables, there were kids there eating burgers and more burgers!!!! another McDonalds style of place, only too expensive for a burger!

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See 10 more reviews by ChristianeNSW for Surfers Paradise
Charlie_Chinaski, General Manager at Hard Rock Cafe, responded to this review
May 2, 2013

Thanks for your Review. The Hard Rock Cafe has always been primarily a restaurant, from inception serving authentic American food, which does include the Hamburger. We like to think that our burgers are a cut above the rest. We still have some great music and the tap beer is still here, the stage though only comes out at special live... More

Sydney, Australia
Top Contributor
52 reviews 52 reviews
10 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Hard rock cafe surfers”
3 of 5 stars Reviewed April 30, 2013

Was a typical hard rock cafe, nothing special. Prices expensive, Noisy, and I couldn't wait to get out of their. Food was ok, nothing special to go with the price.

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See 3 more reviews by mkhart for Surfers Paradise
Sam H, Manager at Hard Rock Cafe, responded to this review
May 4, 2013

Hi we appreciate your feedback. Hard Rock Cafes can be noisey as we get very busy and after all Rock n Roll is unpredicatable and irreverent so it can get loud in the resturant. However it is troubling to hear your food wasnt up to the standard we strive to deliver. Please feel free to contact me at surfers_ops@hardrockcafe.com.au with... More

Senior Contributor
31 reviews 31 reviews
28 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
1 helpful vote 1 helpful vote
“Great Food But Not Cheap”
4 of 5 stars Reviewed April 29, 2013

Spent an enjoyable evening here having dinner on the balcony. I had the BBQ combo of BBQ chicken and BBQ beef brisket. Very good food but quite expensive. Service was a bit slow but we weren't in a hurry so this didn't matter too much. Overall a good experience.

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Sam H, Manager at Hard Rock Cafe, responded to this review
May 4, 2013

Hi great to hear you enjoyed the BBQ Combo. It is very filling!! On another note I'd like to express my apologies that the sevice was slow, even on busy nights we try our best to ensure wait times are kept to a minimum. I'd also like to thank you for letting us know where we can turn our focus... More

Sydney
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Stay away!!!!!!”
1 of 5 stars Reviewed April 28, 2013

What a disappointment this place was! Went there with another family on a Friday night and after arriving at our booked time was told the table wasn't ready. Were told we could wait at the bar (with 4 children???????????) yet when we walked in there were around 6 tables empty and waiting to be cleaned! After having to go outside... More

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Charlie_Chinaski, General Manager at Hard Rock Cafe, responded to this review
April 29, 2013

Dear Sir, I am very troubled by the experience that you have described and I would very much like to get more information in order to address the problems that you identify with my team. If it's not too much trouble, could you please email me at pmcnally@hardrockcafe.com.au and i will get back to you. Yours sincerely. More

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Hard Rock Cafe
Cavill Ave
Surfers Paradise, Queensland 4217
Australia
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