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Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
+61 7 5538 8967
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations
Description: Homemade delicious Italian dishes of pasta, pizza and salads freshly...
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
read more

TripAdvisor Reviewer Highlights

Read all 500 reviews
Visitor rating
  • 190
    Excellent
  • 168
    Very good
  • 78
    Average
  • 30
    Poor
  • 34
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Excellent!

My first visit to Vapiano's and I loved it. A friend recommended it and I went there thinking , it's just going to be the usual Italian food, same as every other place. I have to say I was pleasantly surprised. They have a few interesting concepts . Firstly, when you walk in, they give you a card... read more

4 of 5 starsReviewed June 30, 2015
Kirthana M
,
Sydney, Australia
Good for:
  • Families with children
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500 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Rotorua
Level Contributor
51 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 1, 2015 NEW

After you have learnt how to order, the restaurant is awesome. You get given a card and you put your drinks on it at the bar, you then choose which line to line up in spending on what food you want, I went to the pizza line and hubby went to the pasta line, I was wondering how it was... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi JaxxRotorua, Thank you for your review, we appreciate it! We are glad you enjoyed our unique service model and appreciated our fresh homemade Italian food. We look forward to seeing you again soon! More 

Canberra, Australia
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW

Beautiful decor entices you in and then....you smell the delicious food. A cute novelty thing is you get your own little credit card to use whilst there. Anything you order gets racked up on the card and rather have a bill to split or work out, you just hand over your card. Beautiful fresh pasta, which is cooked in front... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Penny, Thank you for your review, we appreciate it! We are happy to hear you've enjoyed our unique service model and our delicious homemade Italian food! we are looking at growing and if we do grow towards your way we'll definitely let you know :) More 

Sydney, Australia
Level Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 30, 2015 NEW

My first visit to Vapiano's and I loved it. A friend recommended it and I went there thinking , it's just going to be the usual Italian food, same as every other place. I have to say I was pleasantly surprised. They have a few interesting concepts . Firstly, when you walk in, they give you a card , that... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Kirthana, Thank you for your review, we really appreciate it. We are very happy to hear that you liked our unique service model and our fresh homemade Italian food. The wait you experienced is definitely due to the holidays, but we are constantly trying to ensure that our customers aren't waiting in line for too long - so thanks... More 

Sydney, Australia
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2015 NEW

Fresh pizza and pasta. No table service here, you get a card and go up to the counter and place the order and they make it fresh for you on the spot. Pros - open kitchen adds to the vibe, fresh food, cheap pizza and pasta which is perfect for large groups Pizzas are reasonably priced about $18 for thin... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi little-red-rocket, Thank you for your review, we appreciate it! We are glad you are a regular :) And that you enjoy our unique service model and fresh homemade Italian food! We look forward to seeing you around again soon. More 

Brisbane, Australia
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 30, 2015 NEW via mobile

My husband and I were looking for some good Italian food but didn't want something too heavy. I love mushrooms so we got the penne al funghi with chicken and chilli and the mushroom and ham pizza. Well the chillies were something, the penne was super spicy!!! I eat a lot of spicy food so it was fine. The pasta... More 

Was this review helpful? Yes 1
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Clarissa1461, Thank you so much for your review, we appreciate it. We are glad to hear you've enjoyed your meal and that you've visited us many times before. We are sorry to know that your husband's pizza was cold, this is definitely not up to our high standards. Could you please send us an email to myexperience@vapiano.com.au and we'd... More 

1 review
1 of 5 stars Reviewed June 27, 2015 NEW via mobile

good service, nice people and nice set up but stingy on the ingredients, pizza and pasta were both quite bland, overpriced for the quality of food

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi thabigdog, Thank you for your review, we appreciate it. We are very sorry to hear about your experience with us, from what you've described the food quality you've experienced is definitely not up to our high standards and for that we apologise. Could you please send us an email to my experience@vapiano.com.au and we'd love to chat to you.... More 

Oxenford, Australia
Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Love vapianos- great food, fresh and tasty, quick and reasonably price. Worth a visit. The restuarant is nicely decorated and clean. The food is counter service - you go to the chef and they cook while you watch. Some tasty wines on the menu too.

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi blw100, Thank you for your review, we appreciate it! We are very happy to know that you've enjoyed our unique service model and our delicious homemade Italian food. We look forward to seeing you again soon. More 

Mackay, Australia
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2015

Great concept where you charge everything to a card and pay on your way out. The chef was so friendly and interactive. Food was great and very affordable with the added bonus of a free dessert when checking in on Facebook!

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi chooky03, Thank you for your review, we appreciate it! We are glad to know you enjoyed our unique service model system and our delicious food! And as a treat received the complimentary dolci upon check out - but hurry everyone, this offer is valid through June only! :) More 

Sydney, Australia
Level Contributor
85 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 15, 2015

Love how this restaurant operates...get your card then just go along to the bar or up to the kitchen and swipe away...sit with a fabulous cocktail (they ARE fabulous!) and wait for your fresh pasta to be cooked - a little theatre as you watch them expertly put together the ingredients....add whatever you like...sit on the balcony and enjoy a... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi kerrybigbuzz, Thank you for your feedback, we appreciate it! We are glad to hear you enjoy our system and love our cocktails! :) We look forward to seeing you again soon. More 

Cincinnati, Ohio
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 8, 2015

Had dinner at Vapiano around 6 pm on Queen's Birthday. It wasn't too busy. There was a 15% surcharge for the public holiday. My partner and I both had pasta - he had a chicken one and I had a prawn and spinach one. Very yummy and filling. I really liked the prawn/spinach/pesto linguine I had and the linguine was... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi V L, Thank you for your feedback, we appreciate it! We are very pleased to know that you've enjoyed your meal at our Vapiano Soul restaurant. We proud ourselves in serving fresh home-made Italian food everyday that is cooked right in front of you! Thank you for letting us know about your experience, we look forward to seeing you... More 

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Additional Information about Vapiano

Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
Phone Number: +61 7 5538 8967
Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 5 - 16
Cuisine: Italian, Pizza, Pasta

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Restaurant Details

Location and Contact Information

  • Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5538 8967

Price and Cuisine

  • Average Prices: USD 5 - 16
  • Cuisine: Italian, Pizza, Pasta

Restaurant Characteristics

  • Good for: Families with children

Description

Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Vapiano staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?