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Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
+61 7 5538 8967
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Breakfast, Reservations
Description: Homemade delicious Italian dishes of pasta, pizza and salads freshly...
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
read more

TripAdvisor Reviewer Highlights

Read all 527 reviews
Visitor rating
  • 202
    Excellent
  • 173
    Very good
  • 84
    Average
  • 32
    Poor
  • 36
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Quality Italian food at good prices

Large range of pizza and pasta as well as salad. Fresh herbs are growing in pots on each table for you to use as you wish. No table service but for the price it was good value.

4 of 5 starsReviewed July 16, 2015
Michael P
,
Adelaide, Australia
Good for:
  • Families with children
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527 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Gold Coast, Australia
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 30, 2015 NEW

This is a busy place in the centre of the mall. Was with a big group and there were mixed consistencies with the food. I had the ceaser salad which was one of the worst ceaser salads I have had. It's very hard to go wrong with such a simple salad but they managed to do just that.. There are... More 

Was this review helpful? Yes
Australia
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 27, 2015

We went There because the place is really nice and the employees really friendly as well. To be honest we were a bit disapointed by our PIZZAS. They were not very hot (and the Time wasn't busy) and not so tasty. All the ingredients are fresh but for the same price you can eat some much better! Maybe they are... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Elise, we are sorry to hear you didn't enjoy your pizza! Here at Vapiano our pizzas and pastas are our pride and joy and we would be disappointed if we were given a cold pizza. Thank you for your feedback, we will definitely take it on board and make sure our chefs are producing the best quality and tasting... More 

Waterford
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 27, 2015

We went for dinner to celebrate the birthdays of 2 family members and spent most of the night lined up or waiting. What a terrible business model! Its all about volume and profit- no regard for customer service. We had a group of 9 and 3 of us sat at the table while we waited for the others to make... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Shane, Thank you for your feedback and review, we do appreciate it as we are always looking to our customers to improve our standards and make sure the quality and atmosphere are true to our words. We understand your frustration and would be upset if the food was not up to our delicious standards. We would love to chat... More 

Auckland Region, New Zealand
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2015

This was awesome. We don't have anything like it in NZ. You can practically make your own recipe and ask for what you want in your pasta meal once you have chosen from about 9 types of pasta! The kids loved it, it was reasonably priced and will definitely return. They make your pasta meal in front of you while... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Lisa, Thank you for your review, we appreciate it! We are happy to hear you've enjoyed our service model and our delicious home-made Italian food! We look forward to seeing you again on your next visit :) More 

Sawbridgeworth
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Been to Vapiano in London UK and loved it and was looking forward to introducing my cousin and her son. Lovely fresh homemade pasta and pizza that you can see being cooked and then personalise to your taste. We would suggest a way of holding your table as there is no table service and you seat yourself and go to... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi stephaniefay, Thank you for your review, we appreciate it! We are glad you enjoyed our service and fresh home-made Italian food :) We look forward to seeing you again sometime soon. More 

Adelaide, Australia
2 reviews
3 of 5 stars Reviewed July 20, 2015

Regrettably bought into their $10 lunch specials advertised from the street only to find out that only 4 of their meals were actually available at the price. These included the Margherita and Salami pizza normally priced at $14.95. We thought... Okay, let's try it out. Never again. The pizza was below average, with minimal toppings. Very stingy. One tomato in... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi solacepraga, Thank you for your review and feedback, we appreciate it! We are really sorry to hear about the quality of food and customer service you have received from our Surfers Paradise team on your last visit. We can assure you that this is not up to our high standards, at all. Could you please be so kind to... More 

Brisbane, Australia
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Loved the restaurant as I had a gluten free choice, my husband loved the pizza. The restaurant had a great atmosphere.

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Debra, Thank you for your review, we really appreciate it! We are glad you both enjoyed our fresh home-made Italian food, we look forward to seeing you again sometime soon. More 

Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

We went to vapianos for lunch and have since been back nermous times. It has a modern setting, really laid back and relaxed. If you sit on the balcony you have an overlook of Surfer's which is quite nice. The staff were all lovely, from the bar staff to the chefs, they were all outoing and friendly. The food was... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Thea, Thank you so much for your review, we appreciate it. We are glad you enjoy our unique service model system, and also loved ou fresh home-made Italian food! :) We look forward to seeing you again on your next visit at the Gold Coast or to any of our other 4 restaurants across Australia. More 

Adelaide, Australia
Level Contributor
101 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 16, 2015

Large range of pizza and pasta as well as salad. Fresh herbs are growing in pots on each table for you to use as you wish. No table service but for the price it was good value.

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Michael, Thank you for your review, we appreciate it! We are glad to know that you enjoyed our restaurant, we look forward to seeing you again soon. More 

Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 16, 2015

We were looking for something relatively cheap and not too greasy when we spotted the promotion on the outside balcony for pasta and pizza until 2pm for 10$. We didn't know the concept but having received our cards we set about ordering our pasta and a pizza for our son. Pasta prepared quickly and spiced to our request. Tasted great.... More 

Was this review helpful? Yes
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this review

Hi Dan S, Thank you for your review, we appreciate it! We are glad you took advantage of our $10 deal at Surfers Paradise for lunch, and happy to hear that yourself and your family enjoyed our fresh home-made Italian food! We look forward to seeing you around again soon at any of our 5 restaurants across Australia :) More 

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Additional Information about Vapiano

Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
Phone Number: +61 7 5538 8967
Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 4 - 15
Cuisine: Italian, Pizza, Pasta

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Restaurant Details

Location and Contact Information

  • Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5538 8967

Price and Cuisine

  • Average Prices: USD 4 - 15
  • Cuisine: Italian, Pizza, Pasta

Restaurant Characteristics

  • Good for: Families with children

Description

Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Vapiano staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?