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Chocolate Pavilion

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1151 Creek Road Carindale | Westfield - Level: LG Store #: 1259, Brisbane, Queensland, Australia
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TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 0
    Excellent
  • 6
    Very good
  • 5
    Average
  • 5
    Poor
  • 12
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2.5 of 5 stars
Most recent review
Delicious indulgence

We went to the Southbank yesterday and loved the chocolate treats, the coffee and the chips with a delicious sauce. We will definitely be going back regularly. Comfy chairs, nice staff.

4 of 5 starsReviewed December 1, 2013
emSherwood
,
Brisbane, Australia
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28 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
17 restaurant reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 17, 2014

Worst service ever, rude staff, had to wait and wait and wait to have our order taken. Food is average, my waffles were stale, one positive was the coffee was nice. Will never go there again.

Was this review helpful? Yes
Brisbane, Queensland, Australia
Senior Contributor
30 reviews 30 reviews
8 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 3, 2013 via mobile

When this place first opened It was really good. Service. Was a little slow but forgivable. Over time the service has declined further. The options seem to have also decreased. It really could be so much better if the staff cared

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
85 reviews 85 reviews
20 restaurant reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 1, 2013

We went to the Southbank yesterday and loved the chocolate treats, the coffee and the chips with a delicious sauce. We will definitely be going back regularly. Comfy chairs, nice staff.

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
8 restaurant reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed November 19, 2013

Visited Carindale on a recent Saturday morning and our experience was very disappointing. Huge delays in taking orders, lost order then confused, barista delayed doing multiple jobs, hot drinks left sitting for far too long before being bought to table, very average quality food and drinks for an exorbitant price. Other customers were also palpably annoyed at lack of service,... More 

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
90 reviews 90 reviews
23 restaurant reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 5, 2013

went to southbank and ordered the waffle with strawberry, banana choc sauce and butterscotch -plate way to large for the 1 waffle and all the toppings and sauce was left on the plate rather than over the waffle. Tasted okay but quite expensive for what was presented

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 5, 2013

The only reason i graded 1's is because there were no 0's. I had the choco latte, which was ok, and the molten chocolate truffle cake which was not warm and not molten inside. The taste was not much. My friends weren't very impressed with theirs either. They had the donutballs, which tasted awful, like they were frozen to long... More 

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Biloela, Australia
Top Contributor
190 reviews 190 reviews
28 restaurant reviews
228 helpful votes 228 helpful votes
4 of 5 stars Reviewed September 30, 2013

Went for a late night snack after a theatre production - after a friend had recommended it. Was able to walk here from the Lyric Theatre. When we found it, the place was packed and we had to wait a short time while they cleared off a table. Once seated it was not too long before someone took our order.... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
15 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 11, 2013 via mobile

I have been to this restaurant a few times and each time I've been disappointed. The staff have forgotten drinks or sauces to go with desserts many times and are very unaware. One particular occasion I ordered the macaron sandwich and the biscuit was rock solid and flew off my plate! I could not eat it. I spoke with the... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
4 of 5 stars Reviewed July 13, 2013

My husband and I visited Chocolate Pavilion at Carindale westfield for the first time in early March and found the food okay and the service quite dire. We recently revisited the restaurant last week and I was surprised at the quality of service this time around. Our waitress was fantastic! You could tell she was passionate about her job and... More 

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Newcastle
Senior Contributor
31 reviews 31 reviews
5 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

We went to the Southbank location on Sunday and loved it. I had the macaron gelato sandwich, my friends had waffles and pancakes and we all enjoyed our desserts. Good value for the serving size. Large menu to choose from. Staff were friendly and food was served quite quickly. I note all the other bad reviews but maybe they were... More 

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Restaurant Details

Location and Contact Information

  • Address: 1151 Creek Road Carindale | Westfield - Level: LG Store #: 1259, Brisbane, Queensland, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Brisbane

Price and Cuisine

  • Cuisine: Delicatessen

Questions & Answers

Questions? Get answers from Chocolate Pavilion staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?