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Hard Rock Cafe

2-10 Darling Drive | Level 1, Harbourside Centre, Darling Harbour, Sydney, New South Wales 2000, Australia
+ 61 2 9280 0077
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Ranked #1,026 of 5,171 restaurants in Sydney
Cuisines: American, Hamburgers, Chicken Wings
Good for: Outdoor seating, Scenic view
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Restaurant details
Good for: Outdoor seating, Scenic view
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
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417 reviews from our community

54% Recommend
    100
    128
    93
    47
    49
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2014 NEW

Great food, great atmosphere. The staff you can tell love music and all it entails. Had a giggle at the expense of some other diners who asked " can you turn the music down a little so we can talk" Um...hello! You are at the Hard Rock Cafe... Turn it up!!!!!

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Canberra, Australia
Senior Contributor
21 reviews 21 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 17, 2014

Went for lunch Explained to Manager we needed to leave within 30-40mins as we were watching a show at Star, told would only take 15mins wasn't a 2hr lunch 40mins later food arrived, mine was fine but rest of the family didn't get to finish theirs as had to leave to make the show, Went to paid Manager said sorry... More

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sydney
Senior Contributor
45 reviews 45 reviews
26 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 13, 2014

I went for lunch with my 2 daughters 5yrs and 12yrs. We had a fantastic time we were seated within 2mins of arriving, our amazing waitress Kate took us to a table outside the view was wonderful. We ordered some drinks and then 10 mins latter she was back to take our order. A nice surprise was that the fizzy... More

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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
16 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 10, 2014

good service friendly staff and quick to receive order didnt like how they close off half the restaurant for lunch and squash everyone in it feels horrible and it looks tacky

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SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thank you for taking the time to send me in your feedback. I'm so sorry to hear that you had a less than perfect time on your recent visit. I was happy to hear that are staff could provide you with quick and friendly service . I hope the next time your in Darling Harbour you will call... More

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 9, 2014

Staff were the main problem, it takes a while for them to realise you are waiting to be seated and to be served in general for drinks and food orders. I found certain staff awkward and as if they didn't want to be there. Apart from that, the location is beautiful at Darling Harbour and the food is delicious as... More

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SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thanks for sharing your feedback with us, I’m so disappointed to hear that you didn’t feel the Rock Star vibe when you came to visit us. We pride ourselves on delivering authentic experiences with great food and service. Unfortunately it looks like we fell short on this occasion. I can assure you that I have addressed this matter... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2014

From the dusty cabinets and limited memorabilia to the lack of atmosphere, the food was even worse. Inedible burgers and ordinary fries, overpriced. The server was lovely but not the staffs fault. It needs to be closed and revamped.

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SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thank you so much for taking the time to tell us about your experience, I'm so sorry to hear you had a less than perfect time with us. I'm sorry to hear your food wasn't up to scratch - I have passed your comments onto our kitchen manager to look into. Thanks again for sending me in your... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
3 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 8, 2014

I decided to try different hardrock cafe whenever i am travelling. Since im staying at Darling harbour, i decided to have my dinner over there. I was greeted by friendly staff at the reception and was taken to my seat almost immediately. I ordered mac and cheese and it was pretty tasty. The staffs were equally friendly and the environment... More

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SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thanks for taking the time to tell us about your experience, so glad to hear you had a great time with us! Really proud to hear our staff made such a good impression - they are true Rock Stars! Looking forward to welcoming you into a Hard Rock again soon! Kind Regards, Dave Ryan, Assistant General Manager. More

Canberra
Contributor
13 reviews 13 reviews
4 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 8, 2014

Although,size wise, The Hard Rock at Darling Harbour is no match for its big brothers in New York, Memphis and Los Angeles..it does match them for food and atmosphere. We were seated immediately, despite being busy the waitress was quick and within minutes we had our drinks. Our meals came shortly after and, unfortunately, it was clear that staff didn't... More

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SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thanks for sharing your rocking experience with us - sounds like you had a great time! So pleased to hear the food here in Sydney was up to the high standard that our café in LA provides. The next time your in Sydney please call in and say hello. Kind Regards, Dave Ryan, Assistant General Manager. More

Singapore, Singapore
Top Contributor
182 reviews 182 reviews
54 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 4, 2014

Was left alone for almost 10 minute before a server came to me. Mistakenly put me for the order for the hurricane glass instead of the normal. But the food was enjoyable. The only thing is the Rock shop didn't had as many Tees as i hoped for.

Was this review helpful? Yes 1
SydneyAGM, Manager at Hard Rock Cafe, responded to this review

Dear Guest, Thanks for taking the time to tell us about your experience, I’m so disappointed that you had a less than perfect visit - as you know we pride ourselves on authentic Rock 'n' Roll experiences, great food and great memories! I hope you decide to come back and see us soon, and we'll show you the true rock... More

Espoo, Finland
Top Contributor
98 reviews 98 reviews
39 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 29, 2014

What can I say - can there be a better place for an early dinner than the beautiful Darling Harbour... In addition to the perfect location, at HRC you can always count on the great food quality and exceptional service, hence we were not surprised that both assumptions came true also this time :) I had a veggie burger and... More

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SydneyAGM, Front Office Manager at Hard Rock Cafe, responded to this review

Hi, What great feedback - thank you so much! It's awesome to hear that we've provided an authentic Hard Rock experience for you. We look forward to seeing you again soon! Regards, Caitlin Clark Front Office and Administration More

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