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Ruby Chinese Restaurant

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18 Woolley Street, Canberra 2602, Australia
(02) 6249 8849
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TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 10
    Excellent
  • 14
    Very good
  • 5
    Average
  • 7
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Terrific Food; OK Service.

We went here with our son and his family, when we visited them in Canberra from Perth. I must say I'm surprised by the other reviews when they seemed rather disappointed with the food - the service could have been more friendly, but we didn't find it offensive. Our food was cooked to our complete... read more

4 of 5 starsReviewed March 3, 2015
George_and_Joyce
,
Perth, Australia
Good for:
  • Reservations
  • Late Night
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41 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Perth, Australia
Top Contributor
51 reviews 51 reviews
37 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 3, 2015

We went here with our son and his family, when we visited them in Canberra from Perth. I must say I'm surprised by the other reviews when they seemed rather disappointed with the food - the service could have been more friendly, but we didn't find it offensive. Our food was cooked to our complete satisfaction, and the taste was... More 

Was this review helpful? Yes
Canberra, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2015

We went to Ruby with a group of 9, and were very underwhelmed. The food was ok, but very poor customer service. We were told there was a minimum $20pp cost, and were made to order extra dishes - which left us with way more food then we needed. Staff uncaring and inattentive, and seemed annoyed with any requests we... More 

Was this review helpful? Yes
Bega, Australia
Contributor
15 reviews 15 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 27, 2015

Bit of a sate buff, but theirs was very bland. Hubby loves black bean, but shared my thoughts about his as well. Unusual, varied menu with lots of types of meat, some of it alive, but thought the culinary experience very very average.

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Melbourne, Victoria, Australia
Top Contributor
177 reviews 177 reviews
78 restaurant reviews
184 helpful votes 184 helpful votes
2 of 5 stars Reviewed January 12, 2015

I don't mind a waiter suggesting the odd extra, but one of the staff nudged us to upgrade to extra portions, much more expensive food, and even pushed for a tip. It was reasonable food, but the interaction with staff means a return visit is unlikely.

Was this review helpful? Yes
Buddina, Australia
Top Contributor
58 reviews 58 reviews
42 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 31, 2014

For a long time Ruby set the standard in quality Chinese food in Canberra, but not any longer. Don't get me wrong, this place is still ok, but it has been over taken by other places that are somewhat better. On this visit with some Chinese friends we started with the traditional soup, which was ok, then moved to the... More 

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Cobbitty, New South Wales, Australia
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 7, 2014

We visited the Ruby Chinese Restaurant for the first time on the weekend. We dined with friends who had been before. The food was very good, but the service was pathetic. It seemed that the staff were totally uncoordinated & appeared poorly trained & inexperienced. We had to just about beg for some of the food & drink to be... More 

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Canberra, Australia
1 review
5 of 5 stars Reviewed November 29, 2014

This restaurant is no doubt the best chinese restaurant in Canberra. You'd have to try the seafood to see what i mean. It is pricy but you can get the fresh and safe food.

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Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 17, 2014

The food is ok but overpriced. The manager Ruby Chan is the worst manager I've ever come across - rude and abrupt. I would not recommend this joint to people- go somewhere else!

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Coolum Beach, Australia
Top Contributor
115 reviews 115 reviews
83 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 12, 2014

We came and did the banquet with family. Banquet didn't really have food I would usually choose but it was fresh and cooked well. Service was great. Meal definitely very expensive compared to others in the area and more special occasion food. I'd like to go back and order some more exotic items off the menu. Only real gripe is... More 

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Canberra, Australia
Senior Contributor
44 reviews 44 reviews
32 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 11, 2014

That is all! Its delicious and the only place to get the proper stuff....oh as well as Mings in Phillip they do a mean salted fried rice !

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Restaurant Details

Location and Contact Information

  • Address: 18 Woolley Street, Canberra 2602, Australia
  • Location: South Pacific  >  Australia  >  Australian Capital Territory  >  Greater Canberra  >  Canberra
  • Phone Number: (02) 6249 8849

Price and Cuisine

  • Cuisine: Chinese

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?