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Mallows Restaurant

International
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8 Tonbridge Road | Mercure Tunbridge Wells Hotel, Pembury, Royal Tunbridge Wells TN2 4QL, England
(+44)844/8159074
Website
This restaurant is at Mercure Tunbridge Wells
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TripAdvisor Reviewer Highlights

Read all 8 reviews
Visitor rating
  • 1
    Excellent
  • 3
    Very good
  • 1
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    4 of 5 stars
Breakfast is not good but evening meals are very good. Must be a different chef on duty!

This is the Mercure hotel's dining room and used for their breakfasts and evening meals. Evening meals are very good but cooked breakfasts are not as good as other hotels in the area. Scrambled eggs seem to be of uniform consistency (without the dark brown flecks associated with those nice bits of... read more

4 of 5 starsReviewed May 20, 2015
graham l
,
Singapore, Singapore
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8 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2015 NEW

This is the Mercure hotel's dining room and used for their breakfasts and evening meals. Evening meals are very good but cooked breakfasts are not as good as other hotels in the area. Scrambled eggs seem to be of uniform consistency (without the dark brown flecks associated with those nice bits of scramble scraped form side of pan) suggesting made... More 

Was this review helpful? Yes
Bexhill-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2015

Stay in the hotel and the first night in the restaurant. Food was excellent, environment just a bit lacking. Used my Gourmet Society card which gave us 3 courses at 2 for 1. Brilliant! The menu was good, the food came quickly and was very well presented. Overall I would recommend eating here if you are staying.

Was this review helpful? Yes
Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 27, 2014

Have been to this hotel for Christmas lunch twice before and loved it, mainly to do with the marvellous italian maitre de. So full of festive fun and laughs. Sadly he has left and what a poor show this year. Zero Christmas decorations, not even a tree in reception.. No Christmas songs. Really expensive drinks and poor food. At £65... More 

Was this review helpful? Yes 2
Viviane18
Senior Contributor
37 reviews 37 reviews
24 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 25, 2014

Food was great and served hot. Generous portions and plenty of extras, including the first glass of wine, bread sticks & salsa sauce. But service was a bit slow and by the time the coffee arrived more than half the guests had left. A real shame. But we will go again.

Was this review helpful? Yes
Surrey
Top Contributor
52 reviews 52 reviews
32 restaurant reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 6, 2012

Was a little apprehensive as the menu seemed rather limited but the food served was easily the best my wife and I have eaten in the last couple of years and that includes restaurants, a cruise and other hotels. For 3 courses expect to pay around £30 exc.drinks and whilst that's not cheap it is worth it I promise you.

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Melbourne, Australia
Contributor
13 reviews 13 reviews
8 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 29, 2012

Very poor food. Undercooked pork on our entire table of 6. No satisfaction. We were in a coach tour of older persons and we felt like we didnt exist. We think they thought they could get away with poor quality food with older people!

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2012

You advertise a carvery on your website and the 6ft sign out side. After visiting your resturant it was clear its just a set menu and not a very good one at that. Make that clear to your customers in future for less disappointment

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 4, 2012

Myself and my partner drove past the mercure in pembury and saw a 6ft sign outside advertising a sunday CARVERY for £6.99. We then went home and called the hotel to book a table for the CARVERY for the following sunday, the person that answered the phone said yes there were tables available for the CARVERY so we booked, on... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 8 Tonbridge Road | Mercure Tunbridge Wells Hotel, Pembury, Royal Tunbridge Wells TN2 4QL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells  >  Pembury
  • Phone Number: (+44)844/8159074

Price and Cuisine

  • Cuisine: International

Questions & Answers

Questions? Get answers from Mallows Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?