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Bridge End | Bridge End, MK43 8LS, Bromham, Bedfordshire, England, Bromham MK43 8LS, England
+44 1234 823284
Website
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Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 156 reviews
Visitor rating
  • 25
    Excellent
  • 38
    Very good
  • 28
    Average
  • 25
    Poor
  • 40
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
quick visit for lunch

lovely pub on the outside, spacious inside and easy to chose a table. Shame the cutlery and glass wear given were all dirty - surely the staff should check these before they go on the table. great chose of things to eat - the waitress was great in finding out of I could order an item off the senior... read more

3 of 5 starsReviewed August 20, 2015
dawn v
,
bedford
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156 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Bedford
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 25, 2015 NEW

While this restaurant is under new management, there's nothing new about the bad service and bad attitude of the staff. After 1 hour of waiting for our order to arrive, we asked how much longer it would be, we were told that the member of staff asked would be back to let us know in few minutes, I would suggest... More 

Was this review helpful? Yes 4
Richard W, Guest Relations Manager at The Swan, responded to this review

Than you for taking the time to write your review, you have raised some interesting points. I'm very sorry that during this tenure of temporary management that we did not deliver the high standards that we strive to. Please be assures that they are being supported to do the right thing by the customers including recruiting and training new team... More 

Spennymoor, England, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed August 21, 2015

Nice and reasonable. Easy to find. Could do with a refurb. Selection was OK suited all of us in party especially my dad

Was this review helpful? Yes
Richard W, Guest Relations Manager at The Swan, responded to this review

Many thanks for your review, I'm pleased that you all enjoyed yourselves. We look forward to you visiting again soon. More 

bedford
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 20, 2015

lovely pub on the outside, spacious inside and easy to chose a table. Shame the cutlery and glass wear given were all dirty - surely the staff should check these before they go on the table. great chose of things to eat - the waitress was great in finding out of I could order an item off the senior menu... More 

Was this review helpful? Yes
Richard W, Guest Relations Manager at The Swan, responded to this review

Thank you for taking the time to review The Swan. It's great to hear that our team were so helpful. The points you have raised regarding the glassware and cutlery have been passed to the team for them to use. I hope that you visit again. More 

Bedford, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 18, 2015

Around 4 months ago when management was ran by Steve, all was well... The food was great, the atmosphere was amazing and overall the pub had a friendly and welcoming vibe to it. However things have gone downhill, the state of the pub now is awful! The beer is rubbish, went to get a pint of Stella and was perfect,... More 

Was this review helpful? Yes 5
Richard W, Guest Relations Manager at The Swan, responded to this review

Many thanks for taking the time to place your review. I'm very sorry to read that your recent visit was not a pleasant one. I'm very pleased to be able to announce that a new General Manager has been appointed and will be taking the helm in October. More 

Bedfordshire, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 14, 2015

What happened Greeneking??? Our last visit a couple of months ago was a lovely one, this time was so bad we were sure we were on some kind of television show. We notice that a few nice reviews have been written, Strange how these people have all taken the time to only write one review about the swan and nowhere... More 

Was this review helpful? Yes 1
Richard W, Guest Relations Manager at The Swan, responded to this review

Thank you for taking the time to review. I'm very sorry to read that you did not have a great visit. I'm pleased to announce that a new General Manager has been appointed and will be taking the helm in October. In the meantime the holding manager will be receiving visits from the area support team to help fix the... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 13, 2015

The pub looks lovely, but staff, food and service are all of a very poor standard. Staff were shouting across to each other and I agree with other reviews that they were overly familiar. The food was very poor and 2 meals for £10 was probably not worth 50p in terms of quality. Food was all microwaved crap. This is... More 

Was this review helpful? Yes 4
Richard W, Guest Relations Manager at The Swan, responded to this review

I'm very sorry to read that you did not have a pleasurable visit. Please be assured that we take all guest feedback very seriously and we will be using this is a training tool with the team. Many thanks for taking the time to review. More 

1 review
5 of 5 stars Reviewed August 12, 2015

I've been coming to The Swan on and off for i'd say roughly the last 3 years with my family, it used to be the place to be in Bromham with amazing food, buzzing atmosphere and a homely feel. But for the last year it's kind of lost its way, whether that be the numerous managers I have seen running... More 

Was this review helpful? Yes
Richard W, Guest Relations Manager at The Swan, responded to this review

Thank you for your wonderful words about the Swan, it's really great when the teams hard work pays off. I hope that you return many times. More 

1 review
4 of 5 stars Reviewed August 10, 2015 via mobile

We decided to take a trip into The Swan, Bromham on our way home from a hectic day on Sunday night. We were seated and given menus by a polite and cheery waitress and our drinks arrived promptly. Without even asking we our child was given pencil crayons with his menu- nice to see staff who care! We ordered a... More 

Was this review helpful? Yes
Richard W, Guest Relations Manager at The Swan, responded to this review

I'm really glad that read that you had a great time and it sounds like the team went out of their way to deliver. Thank you for taking the time to share. The team all look forward to your next visit. More 

Newport Pagnell, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2015

Me and my wife were passing by the swan on our way into Bedford on Saturday evening and decided to stop off for a bite to eat . Received Fantastic service from the moment we entered! We were greeted by a lovely young bubbly lady , she showed us too are table and took our order promptly .We ordered breaded... More 

Was this review helpful? Yes 1
Richard W, Guest Relations Manager at The Swan, responded to this review

It's great to read when our guests have a great time in The Swan. Thank you for your review. More 

London, England, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 8, 2015

This pub/restaurant is not far from where I live in Bedfordshire and has a lovely old world charm, has wonderful staff and the food is amazing and of an acceptable price.

Was this review helpful? Yes 1
Richard W, Guest Relations Manager at The Swan, responded to this review

Many thanks for your lovely review, it's great to hear when our guests enjoy themselves. I hope that you return to The Swan soon More 

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Restaurant Details

Location and Contact Information

  • Address: Bridge End | Bridge End, MK43 8LS, Bromham, Bedfordshire, England, Bromham MK43 8LS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bedfordshire  >  Bromham
  • Phone Number: +44 1234 823284

Price and Cuisine

  • Cuisine: British, Pub
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?