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Frankie & Benny's

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Ravenhead Retail Park | Milverny Way, St Helens WA9 1JF, England
+44 1744 452110
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 9:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 107 reviews
Visitor rating
  • 26
    Excellent
  • 35
    Very good
  • 15
    Average
  • 12
    Poor
  • 19
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Mid week meal

I had to write a short review of Frankie and Bennys because i was pleasantly surprised at the menu choice and more importantly the service we recieved when dining. We hadnt booked a table and went along in the hope we would get a table we expected to be waiting for a while, however from the moment... read more

4 of 5 starsReviewed June 10, 2015
Sharonallcock
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107 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
St helens
Level Contributor
37 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed August 1, 2015 NEW

Went here on A Sunday afternoon it was really quiet so would expect the service and food to be good as there were not busy. The service was ok our food arrived within record quick time I had barely took a sip of my drink and the food arrived " I though this was good until I tasted the food"... More 

Was this review helpful? Yes 1
Wigan
Level Contributor
3 reviews
5 of 5 stars Reviewed July 29, 2015 NEW

Me and the wife went with our son and his family, And the food was top class and we have arranged to go back there next month. The atmosphere and the helpfulness of the staff was excellent.

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Leeds, United Kingdom
Level Contributor
52 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed July 27, 2015 NEW

Had the misfortune to go on Sunday 26th July, when there were just two waiting staff on duty. Long waits for both drinks and food, which when it finally arrived was not good. Breakfasts had hard eggs that had been kept hot under heated lights, cold baked beans, burnt muffins and mismatched cups and mugs for teas. The staff were... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 26, 2015

My fiancée & I went here on 26th July 2015 for breakfast, but unlike most Frankie & Benny's we have frequented over the years, this one was a big disappointment. From the start we waited at least 20mins to be seated. In fact, the couple before us decided they'd waited too long & left. There was no acknowledgement from the... More 

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St Helens, United Kingdom
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 14, 2015

Absolutely love this place, food is great and the staff are very welcoming, they can't help you enough!! Always have a wonderful time whenever we come here, there's just a good vibe in the place and everyone always seems to be in a fabulous mood!! 10/10 :)

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England
Level Contributor
86 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 9, 2015

Visited early lunchtime as a family of four. A very warm welcome from a friendly and efficient waitress and good food in very pleasant surroundings. Recommended. Will most certainly return.

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Manchester, United Kingdom
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed June 26, 2015

Went as a family of five adults and two children on a Monday evening at 7pm.Drinks order taken promptly and then a wait of 15 minutes for them to arrive (and then the order was wrong) Asked for the advertised childrens activity packs to be told they had run out but a sheet of colouring paper and crayons were given.... More 

Was this review helpful? Yes 1
Cheshire
Level Contributor
75 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 13, 2015

You know what the food is like if you have ever been to this chain. Good quality semi Italian food which is always of a good standard if not cheap. There will be babies and children's parties early on so come after 7 to avoid them. What makes us choose St Helens for our F and B visits, it is... More 

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Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 10, 2015

I had to write a short review of Frankie and Bennys because i was pleasantly surprised at the menu choice and more importantly the service we recieved when dining. We hadnt booked a table and went along in the hope we would get a table we expected to be waiting for a while, however from the moment we arrived we... More 

Was this review helpful? Yes
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 1, 2015

Had a lovely afternoon visit for a couple of drinks and something to eat, the exceptional service is one of the things that takes us back to frankies, all the staff are lovely but especially Paul who makes you feel so welcome, great service from visiting manager Dolly also, the food is also always consistently good

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Additional Information about Frankie & Benny's

Address: Ravenhead Retail Park | Milverny Way, St Helens WA9 1JF, England
Phone Number: +44 1744 452110
Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  St Helens
Open Hours:
Sunday 9:00 am - 11:00 pm
Monday 9:00 am - 11:00 pm
Tuesday 9:00 am - 11:00 pm
Wednesday 9:00 am - 11:00 pm
Thursday 9:00 am - 11:00 pm
Friday 9:00 am - 11:00 pm
Saturday 9:00 am - 11:00 pm
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: Ravenhead Retail Park | Milverny Way, St Helens WA9 1JF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  St Helens
  • Phone Number: +44 1744 452110

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
9:00 am - 11:00 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?