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Carluccio's - Cobham

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High Street, Cobham KT11 3EB, England
+44 1932 863321
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Today
9:00 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Fri 8:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
Dining options: Breakfast, Late Night, Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 422 reviews
Visitor rating
  • 115
    Excellent
  • 145
    Very good
  • 82
    Average
  • 50
    Poor
  • 30
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Disappointing visit

We went for lunch midweek and were disappointed. It was very busy and the service was appallingly slow. The calamari starter was good but one main course of calves liver was disappointing. The other main course of a fish type stew was good. Because of the delay in getting served we were unable... read more

3 of 5 starsReviewed 2 weeks ago
WilfordLeatherhead
,
Leatherhead
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422 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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  • More
Cobham, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Always good food...making whatever you want if not on the menu ..what a brilliant restaurant...Staff very helpful too...love it...

Helpful?
Thank 153Tops
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The manager here is really lovely. So welcoming to children, he treats them like proper people. The service is always good and the staff always friendly.

Helpful?
Thank sonjawilliams
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Four of us had dinner at Carluccio's Monday night and were really disappointed not to enjoy a lovely Italian meal. Whilst the prawn starter was good such that it was, the calamari rings had little flavour. One of us went for the steak which he said was fantastic but the pasta mains were tasteless, dry and lacked sufficient sauce, while... More 

Helpful?
Thank sudield
Linda Z, Operations Manager at Carluccio's - Cobham, responded to this review

Dear Sudield I'm sorry to read your experience was so disappointing! We pride our selves on delivering /cooking dishes that are fresh , traditional and simple. Pastas , we take great care on cooking, but obviously we messed it up in this occasion. I would like a chance to apologize in person and find a way to win you back... More 

Leatherhead
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went for lunch midweek and were disappointed. It was very busy and the service was appallingly slow. The calamari starter was good but one main course of calves liver was disappointing. The other main course of a fish type stew was good. Because of the delay in getting served we were unable to stay for sweet and coffee although... More 

Helpful?
Thank WilfordLeatherhead
Linda Z, Operations Manager at Carluccio's - Cobham, responded to this review

Dear WilfordLeatherhead My name is Linda and I'm the Operations Manager for Carluccios Cobham Thank you for your recent comment . I'm sorry to read about the less than satisfying experience . I would like to find a way to put it right for you and us Please contact me directly on lindaz@carluccios.com Best regards Linda More 

Leahy, Washıngton
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even with a name like Carluccio's you never know for sure whether you are in an Italian restaurant until you get inside and experience the service and food. This place is Italian! A classic spot. Great service. Real Italian food and desserts. We came here three times during our stay in Cobham. The tiramisu, lemon tart and triple hit of... More 

Helpful?
Thank Comakli
Linda Z, Operations Manager at Carluccio's - Cobham, responded to this review

Dear Comakli My name is Linda and I'm the Operations Manager for Carluccios Cobham Thank you for your comment , what a pleasure to read . Best regards Linda More 

Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Visited for a mid-week catch up with friends who require gluten free options. What's great about Carluccio's is their completely gluten free menu they provide... Excellent for a chain restaurant. Staff were very helpful and friendly. Spacious layout so you don't feel crammed on top of the next table and a bright and airy feel.

Helpful?
Thank KarinAlder
Linda Z, Operations Manager at Carluccio's - Cobham, responded to this review

Dear KarinAlder My name is Linda and I'm the Operations Manager for Carluccios Cobham Thank you for your comment , what a pleasure to read . What can we do to make your rating better ? Please contact me directly on lindaz@carluccios.com Best regards Linda More 

Surrey, United Kingdom
Level Contributor
155 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed January 8, 2016

We are Carluccio's fans and have been spreading ourselves around the Surrey branches. We have mixed experiences, and it often depends on how busy it is. We had been to the Cobham branch once before on a weekend at lunchtime - it's fairly open plan and it was very noisy, staff were pretty stressed etc so our experience was average.... More 

Helpful?
Thank mareepsasja
Linda Z, Front Office Manager at Carluccio's - Cobham, responded to this review

Dear mareepsasja Thank you for the lovely comments The General Manager and the team have been working really hard to achieve this level of service and food quality . We were delighted to read your feedback . Looking forward to seeing you soon Linda More 

Buderim
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

As last minute and unexpected visitors we were welcomed with a smile and a handshake, tables were re-arranged quickly and seating arranged for all six of us (inc 2 Children) Waiters were prompt, efficient and very polite. Meals were served quickly and correctly. Food was as expected and very tasty.

Helpful?
Thank BuderimGrouty
Linda Z, Front Office Manager at Carluccio's - Cobham, responded to this review

My name is Linda and I am the Operation Manager for Carluccios. Thank you for the lovely comments , myself and team are thrilled to read. Looking forward to having you back soon. Linda More 

Karpenisi, Greece
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 5, 2016

On my 1st visit we chose to stay outside, but the service was slow. Had to get up twice to order a coffee and get some water since none of the waiters were coming to check on us. When its busy inside you need to have patience on the outside

Helpful?
Thank sofiaflega
Linda Z, Front Office Manager at Carluccio's - Cobham, responded to this review

Dear Sofiaflega My name is Linda and I am the Operation Manager for Carluccios Cobham. Thank you for your comments ,I'm sorry to read about the poor service you received in Our restaurant. I would like to find a way to make it up to you . please email me on lindaz@carluccios.com Best regards Linda More 

Frimley, United Kingdom
2 reviews
4 of 5 stars Reviewed January 4, 2016 via mobile

Nice lunch, good service. Best carluccios we have been to. Coffee but strong though, even for me. We had issues with our table when we first got there but they kindly moved us. Only other slight gripe was we did wait for our desserts but it was very busy. Enjoyed our meal though and buzzy atmosphere.

Helpful?
Thank bopper324
Linda Z, Front Office Manager at Carluccio's - Cobham, responded to this review

Dear Bopper324 My name is Linda and I am the Operation Manager for Carluccios Cobham. Thank you for the lovely comments , myself and team are thrilled to read. Looking forward to having you back soon and impress you even more Best regards Linda More 

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Restaurant Details

Location and Contact Information

  • Address: High Street, Cobham KT11 3EB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Cobham
  • Phone Number: +44 1932 863321

Price and Cuisine

  • Average Prices: USD 14 - 29
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Large groups, Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
8:00 am - 11:30 pm
Tuesday
8:00 am - 11:30 pm
Wednesday
8:00 am - 11:30 pm
Thursday
8:00 am - 11:30 pm
Friday
8:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Carluccio's - Cobham staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?