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1 Burdon Road | Burdon House, Sunderland, England
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Today
11:00 am - 4:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 4:00 pm
Mon - Sat 8:00 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 9
    Excellent
  • 1
    Very good
  • 6
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Raw potatoes and no apology

Sadly I must say that my first visit here will be my last. Unbelievably over priced food, 2 of our party ordered jacket potatoes which were solid and undercooked. When I tried to return them, the waitress offered no apology, no replacement and no refund. Just said "I'll let the chef know" and took... read more

3 of 5 starsReviewed April 12, 2015
stargirl72
,
North East England
via mobile
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
North East England
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2015 NEW via mobile

Sadly I must say that my first visit here will be my last. Unbelievably over priced food, 2 of our party ordered jacket potatoes which were solid and undercooked. When I tried to return them, the waitress offered no apology, no replacement and no refund. Just said "I'll let the chef know" and took them away. My friends and I... More 

Was this review helpful? Yes
Stockton-on-Tees, United Kingdom
Contributor
16 reviews 16 reviews
12 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 28, 2015

we visited sunderland on arriving this was the 1st place we came across we had a 3 yr old with us who was desperate for the toilet the man wouldnt let her use the toilets if we were not eating there shocking

Was this review helpful? Yes
Sunderland, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 13, 2015

Every week I join my Mom and her two fab sisters for a coffee and tea cake catchup where we enjoy the rich surroundings and superbly friendly staff especially our Paula who makes us all feel so welcome! We often have a 5 minute catchup with Rocco's owner too when she has a moment spare to say hi; everyone always... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed March 9, 2015 via mobile

Me and my partner have visited here lots of times for our lunch. It's a very pleasant little place. The food is always beautiful, proper home made grub and plenty of it. Very reasonably priced for what you get. The staff always go above and beyond for you. Chips here are amazing!!! The only thing is the toilets are rubbish... More 

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Top Contributor
93 reviews 93 reviews
78 restaurant reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 9, 2015

Working in Sunderland can always make things tough in trying to meet for decent coffee/lunch. Visited here with my mother and I have to say it was just ok. As my impressions, always appears empty and there were only 2 other tables occupied at peak lunch, 1pm. Ordered tea and coffee and 2 paninis. tea and coffee arrived and yet... More 

Was this review helpful? Yes
Ripon, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 30, 2014

One of the nicest meals my daughter and I have ever eaten. The food was lovely, well cooked, well presented and not expensive at all. The staff were pleasant and the dark haired lady who took our order was really nice and interested in what we were doing etc. We will definatley recommend here and also we will go there... More 

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2014

Myself and 9 colleagues all had amazing lunches today. very tasty+reasonably priced for City Centre. Staff are really friendly and always remember us!!!! very profesional too xx

Was this review helpful? Yes 1
Sunderland, UK
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 4, 2014

This place looks great from the outside, unfortunately I can't recommend it. They didn't have half the menu (awaiting delivery, no pasta? In the city centre?) and could only offer my 2 year old frozen stuff with chips. The high chair is ripped and filthy, with straps caked in old food. The club sandwich had clearly been microwaved rather than... More 

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Sunderland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2014

Cafe Roco? More like Cafe Roco of Romance. I was served a beautiful lassie named 'Chloe' in my opinion she should become manager due to having stunning looks and such a vibrant personality especially due to her working conditions. I loved the embridoiry work on her shirt in orange it set off the ambience of the place. She lit up... More 

Was this review helpful? Yes 1
Sunderland, United Kingdom
Top Contributor
69 reviews 69 reviews
16 restaurant reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed February 2, 2014

We've been here a few times because I really WANT to like it. It looks cosy, the decor and atmosphere are nice. Unfortunately the over-priced, poor quality food and coffee let it down... and what other reason would you be here? My other half ordered a latte... they brought him a filter coffee. He pointed out their mistake, they took... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1 Burdon Road | Burdon House, Sunderland, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Sunderland

Price and Cuisine

  • Cuisine: British
Open Hours
Sunday
11:00 am - 4:00 pm
Monday
8:00 am - 5:30 pm
Tuesday
8:00 am - 5:30 pm
Wednesday
8:00 am - 5:30 pm
Thursday
8:00 am - 5:30 pm
Friday
8:00 am - 5:30 pm
Saturday
8:00 am - 5:30 pm

Questions & Answers

Questions? Get answers from Cafe Rocco staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?