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Tavistock Thai China - CLOSED

Roker Terrace - Best Western Roker Hotel | Tavistock Roker Hotel, Sunderland SR6 9ND, England
0191 567 1786
Website
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Price range: $32 - $63
Hours:
Thu - Mon 5:00 pm - 11:59 pm
Cuisines: Chinese, Thai, Asian fusion
Good for: Large groups
Dining options: Reservations, Delivery, Late Night
Restaurant details
Good for: Large groups
Dining options: Reservations, Delivery, Late Night

68 reviews from our community

70% Recommend
    35
    13
    8
    8
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Marmaris, Turkey
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 11, 2014

I visited with my partner and need I say the least it was terrible I received the wrong starter The waiter just blanked us throughout the night. I don't know if it was cause we were young or same sex couple but the blank looks and ignorance wasn't appreciated for the price we payed. I expect some sort of good... More

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Sunderland, United Kingdom
Contributor
14 reviews 14 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 2, 2013

The place has a high finish of decore , a really classy feel. service is quiet good but the standard of food lets it down. A lot of catching up on its neighbour restaurant Italia.

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

This was my favourite Thai food I had tasted. The portions were huge and the price was well affordable. I'm gutted it's closed, we have enough Italians in Sunderland but not enough Thai places to eat. Bring it back I say.....

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for your comments. I am sorry for your disappointment. I must agree with your comments, however, we took the decision to close Thai China and revert the space into a function suite. The demand for function space has intensified and we took the decision that the space would be better utilised to this use. We still... More

South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 13, 2013

Booked a table for 5 of us as it was my sons birthday. Arrived promptly at 7 pm. We ordered a mixture of banquets and meals. Soups arrived, the hot and sour prawn soup contained 1 prawn per bowl! Starters of thai fish cakes, rather on the small side. Then a mind numbing 45 minutes later the waitress offered us... More

Was this review helpful? Yes 1
KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for your review. I am very sorry for the experience that you encountered. We pride ourselves on the high level of food standards and customer service we provide all of our guests. Sadly it appears that we have failed to achieve this on your last visit. I have highlighted all of your concerns to both the... More

North East England
Contributor
12 reviews 12 reviews
4 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 13, 2013

The Thai China Restaurant closes it’s doors 18th Feb 2013. My husband and I have spent the last 2years dining in this superb restaurant. Also taking advantage of the fantastic Dinner B&B deal. However, Im afraid we won’t be returning as we only ever booked up to experience the thai china restaurant. There is the Italian restaurant as an alternative... More

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for such kind words about our restaurant and also for your loyal custom over the last two years. The demand for smaller functions within our business meant that we could not facilitate these due to only having one larger function room. The decision to convert Thai China into the Harbour Suite function room was not an... More

Sunderland, United Kingdom
Contributor
13 reviews 13 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2013

We've just had another very good roast dinner as always, would definitely recommend this restaurant, it was very busy but the staff were efficient and friendly

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for your review. I am delighted that you have had another excellent visit to our restaurant for our Traditional Sunday Carvery. We look forward to seeing you again very soon. Kindest regards Mr Keith Donkin Director Tavistock Leisure Ltd More

Sunderland, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 30, 2013

I have been to this restaurant twice now and would definately recommend it. The food is excellent and the staff very friendly and helpful always smiling. The atmosphere is good and decor very nice, a great evening.

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank yo for such a great and review and also for your custom. I am delighted that you have enjoyed your last two visits to our restaurant. I will pass your comments to all staff involved. Once again a huge thank you and we look forward to seeing you again very soon. Kindest regards, Mr Keith Donkin Director... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2013

Hi, have visited tavistock a few times since december, have benn in a big party and a small party and on all occasions food has been great. The restaurant has a really good atmosphere with its retro theme, the staff are so friendly and provide a good service, our waiter on sat night "ishan" was very attentive and helpful Food... More

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for your review. I am delighted that you have enjoyed several evenings at our restaurant. I will pass your kind words to all the staff involved. Once again thank you for your valued custom and review. Kindest regards, Mr Keith Donkin Director Tavistock Leisure Ltd More

Durham, England, United Kingdom
Contributor
17 reviews 17 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2013

One of the best new year parties we have been to, fantastic meal and staff.The singer was brilliant, but she should have been paid to do the dj spot at the end of the night. Stayed in hotel which was good value.

Was this review helpful? Yes 1
KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for such a nice review and your valued custom. I am delighted that you had such an enjoyable evening whilst attending our Hollywood Gala Dinner. I will certainly pass your kind comments to all involved. Once again a huge thanks and we look forward to welcoming you to our hotel & restaurant again soon. Kindest regards,... More

Sunderland, United Kingdom
Contributor
12 reviews 12 reviews
6 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2013

Booked as part of the Blue Cross Sale (January), although have dined previously and always had an excellent experience. Booked early special (last sitting 6:15), think the price was £6.50 per person. For this price you got a soup, main course (from a choice of approx 6), rice, chips or noodles, and dessert (choice of 3). We also ordered the... More

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KEITH D, Director at Tavistock Thai China, responded to this review

Dear Reviewer, Thank you for your review I am delighted that you had such an enjoyable dining experience on this occasion and also on the other occasions that you have chose to dine with us. Our efforts are made so more worthwhile when we receive such glowing feedback. Once again a huge thank you for your review and custom. Kindest... More

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