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Ruth's Chris Steak House

Certificate of Excellence
$$$$
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68-1330 Mauna Lani Drive, Shops at Mauna Lani, Island of Hawaii, HI 96743 (Queen Kaahumanu Highway)
(808) 887-0800
Website
Today
5:00 pm - 10:00 pm
Open now
See all hours
Hours:
Sun - Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 185 reviews
Visitor rating
  • 103
    Excellent
  • 45
    Very good
  • 20
    Average
  • 11
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Hit The Spot

Great atmosphere, good food , excellent cocktails. Located in the Shops at Mauna Lani.Prepare to share, they serve lots of food on one plate , plus you get to choose side dishes that are large enough for dinner.

4 of 5 starsReviewed March 10, 2015
travelthroughmyeyes
,
Florida
Good for:
  • Special occasions
  • Doing business
  • Entertaining clients
  • Romantic
  • Large groups
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185 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 25, 2015 NEW

I've been on the island for two weeks a and decided to have dinner at Ruth's Chris tonight. Biggest mistake ever. Crab cakes were dry, overloaded with breaking. Worst crab cakes I've eaten in years. The filet was cooked okay, lacked seasoning, tough cut of meat with lots of gristle. The best part of the meal was the broccoli. They... More 

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Anchorage, Alaska
Senior Contributor
25 reviews 25 reviews
18 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2015

We were celebrating with an after Lavaman Race meal. Food was very good. We had about 9 people. Our concern: the service from the head waiter, Douglas, took the restaurant level from fine dining to pub food. From the beginning of our meal, when asked about something not on the menu. (Lemonaid) Douglas' response was "we don't have that". Offer... More 

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Princeton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 2, 2015

I went here with my husband for a nice evening out to celebrate. We ordered our food starting with an appy of Beef Carpaccio. We were a few bites into the salad that is served on top when I noticed that my salad was moving. The manager came apologized and said that it almost never happens but does happen. They... More 

Was this review helpful? Yes 3
Fort Bragg, California
Senior Contributor
32 reviews 32 reviews
9 restaurant reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 27, 2015

This restaurant was perfect from the moment we walked up the stairs! We were warmly greeted and seated in a booth by the window. Outside dining is available as well overlooking the Shops at Mauna Lani. Our server was wonderfully friendly and efficient. The atmosphere was one of fine dining as opposed to tropical, but that was just fine. I've... More 

Was this review helpful? Yes 1
Kailua-Kona, Hawaii
Top Contributor
59 reviews 59 reviews
35 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 26, 2015

We went to this restaurant for my birthday and let me tell you guys, cocktails wine steaks desserts you name it are amazing service is great, just be aware that this restaurant is very pricey, but is definitely worth it planning on going back, BREAD PUDDING IS OF THE HOOK!!!

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Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 22, 2015

Visiting from out of state we figured we would visit a tried and true steak house. The restaurant was clean as expected and staff were attentative as always. When the steaks came they were not the same as we have gotten at other Ruth Chris's I ordered the T bone to be done medium and it came out on the... More 

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White Rock, British Columbia, Canada
Senior Contributor
38 reviews 38 reviews
23 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 18, 2015

My husbands steak was good - probably ok if you order the beef. I ordered crab cakes and they were terrible. They tasted like stale bread crumbs for $34. Will never return. Made a reservation and was seated at the worst table in the restaurant - right across from the bathrooms. Not impressed.

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Camberley, United Kingdom
Top Contributor
51 reviews 51 reviews
10 restaurant reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 13, 2015

We really enjoyed our petite filet here. Good value in comparison to many of the options around the Fairmont. Well worth making a reservation.

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Tucson, Arizona
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2015 credit card Amex Card Member Review

Ruth's Chris restaurants have always been my favorites when there are many choices to make. The Kohala coast steakhouse, while new to the area, continues to provide the friendly and knowledgeable service that I expect.

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Florida
Top Contributor
192 reviews 192 reviews
110 restaurant reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed March 10, 2015

Great atmosphere, good food , excellent cocktails. Located in the Shops at Mauna Lani.Prepare to share, they serve lots of food on one plate , plus you get to choose side dishes that are large enough for dinner.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 68-1330 Mauna Lani Drive, Shops at Mauna Lani, Island of Hawaii, HI 96743
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: (808) 887-0800

Price and Cuisine

  • Average Prices: USD 50 - 50
  • Cuisine: Steakhouse

Restaurant Characteristics

  • Dining Style: Fine Dining
  • Good for: Special occasions, Doing business, Entertaining clients, Romantic, Large groups
Open Hours
Sunday
5:00 pm - 10:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?