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Rising Sun Hotel restaurant

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Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
01242 676281
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Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 79 reviews
Visitor rating
  • 18
    Excellent
  • 37
    Very good
  • 10
    Average
  • 5
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
An old favourite now in need of some TLC

This is a regular haunt over many years , but, sadly it is becoming increasingly likely that will end except for drinks. The location remains beautiful. The food is no longer of even "standard" pub grub , dried out, overlooked poor quality. Roasts that have run out by 1700, Turkey that is dried... read more

3 of 5 starsReviewed May 25, 2015
prestoneCheltenham
,
Bristol, United Kingdom
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79 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Russian first
  • Any
English first
Bristol, United Kingdom
Contributor
17 reviews 17 reviews
11 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 25, 2015

This is a regular haunt over many years , but, sadly it is becoming increasingly likely that will end except for drinks. The location remains beautiful. The food is no longer of even "standard" pub grub , dried out, overlooked poor quality. Roasts that have run out by 1700, Turkey that is dried out, ocean puff pie was dried out... More 

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Winchcombe, United Kingdom
Top Contributor
133 reviews 133 reviews
62 restaurant reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 22, 2015

This restaurant is surprisingly big and spacious and has great views across the Cotswolds. The restaurant meal was disappointing. We had the 'open seafood puff pastry' with creamy white wine sauce. It was a bit dried up and the sauce was dried up as well. Adequate but not much better. Would go back for the beer and view but would... More 

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Wellesbourne Hastings, United Kingdom
Top Contributor
111 reviews 111 reviews
76 restaurant reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 21, 2015

Really original countryside pub, good food, nice location. I had the Sunday lamb shank roast and gingerbread crumble. Delicious. Reasonable cost. Service: need some improvement in order not to forget food delivery to the table. Illy coffee: need to improve the execution.

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uxbridge
Top Contributor
167 reviews 167 reviews
73 restaurant reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed May 18, 2015

I am a great fan of this lovely Old English Inn and visit regularly. This time I approached them for a set menu for 30 women who were visiting Cheltenham for a choral festival. The menu they provided was great. affordable for all with a good choir. When we arrived everything was ready for us and the service was slick... More 

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

Thank you for you comments, we are glad to hear that you had a good time here and hope it will continue to be a place that you hold gatherings with your choir! Your singing left customers and the team with high spirits and it was a great pleasure looking after you all. More 

Worthing
Contributor
18 reviews 18 reviews
5 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 12, 2015

Great location with some fantastic views and great beer but the staff let the place down. I think it might be a language problem. I could not understand them and they could not understand me. Got my main before my starter and then my side came with my starter. Very odd. Tried in vain to get some attention for a... More 

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

We are disappointed in hearing about your dining experience, and although we are sure that it was a misunderstanding with the way in which your food was delivered to you, as a team this is a rare occurrence. We would hope that you return in order to see that this is not a regular model of the service standards that... More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 of 5 stars Reviewed May 4, 2015

I have eaten a few times here and I have always enjoyed it. The service is quick, the food was nice and the location is outstanding.

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

Thank you for your comments, efficient but friendly service is very important to the whole team, so we hope that you continue to visit us. More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 3, 2015 via mobile

Went for Sunday lunch, got a table in the bar and ordered 2 adult roasts, 1 child's roast and a kids burger and chips. After enquiring twice if it would be long someone came over and said that they were busy but should arrive soon. 10 minutes later a surly waitress dropped the plates on the table without a word... More 

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

We are very sad to hear that your experience was not up to the standard that has previously been delivered to you here at the Rising Sun. We are extremely busy during Sundays however this does not condone the poor quality to which you claim to have received. We welcome feedback, especially during the experience in order to attempt to... More 

cheltenham
Senior Contributor
33 reviews 33 reviews
23 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 1, 2015

Ended up at our local whilst on a dog walk. Couldn't have been friendlier. The dog was given a bowl of fresh water and even a packet of biscuits! It was very busy but our simple baked potatoes came very promptly.... Not the best but very reasonably priced.

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

Thank you for your comments, we are so glad that you enjoyed your visit and hope that as a local stop-off point that you visit us again more often during your walks! More 

Cheltenham, United Kingdom
Contributor
13 reviews 13 reviews
8 restaurant reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 30, 2015

I have frequented this restaurant on many occasion, normally for the views rather than the food, but in fairness the food has been adequate. However on this occasion, early evening on a Sunday, having to wait an hour for a roast, after asking the waitress twice about the delay, was just not acceptable. When it came it was poor, meat... More 

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

We are sad to hear that as a regular customer you have been disappointed. We would hope that you visit us again soon in order to hopefully change your mind! More 

gloucestershire
1 review
4 of 5 stars Reviewed April 17, 2015

popped in for a buffet breakfast with plenty to choose from then to finish off with a lovely english fry up

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Parviz T, Assistant manager at Rising Sun Hotel restaurant, responded to this review

We are glad that you chose us as a place to drop-by for a breakfast, and hope to welcome you again soon! More 

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Restaurant Details

Location and Contact Information

  • Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham  >  Cleeve Hill
  • Phone Number: 01242 676281

Price and Cuisine

  • Cuisine: British, Pub

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Rising Sun Hotel restaurant and other visitors
1 question
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Aberdare, United Kingdom

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?