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The Terrace Restaurant

One Ritz-Carlton Drive, Kapalua, Maui, HI 96761
808-669-6200
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Ranked #4 of 5 restaurants in Kapalua
Dining options: Reservations
Most recent review
- Jun 30, 2014
Restaurant details
Dining options: Reservations
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42 reviews from our community

78% Recommend
    15
    18
    7
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Purcellville, Virginia, USA
Contributor
15 reviews 15 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

The staff spoiled my family every morning with fresh made donuts. They remember you and remember what you like to drink - very very good.

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Doylestown, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 28, 2014

Very friendly and helpful staff with lots of choices on the menu. Kind of pricey but certainly in line with what one would expect to pay at a top tier resort in Hawaii.

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 13, 2014

Average food at expensive prices. We went on a Saturday night and it was dead. We were staying at the resort so it was a convenient option for us. They will pretty much make you whatever you want. The salad and gnocchi were pretty good. I had a mixed seafood plate that was unimpressive. I would recommend Merrimans right down... More

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The Ritz Carlto... K, Manager at The Terrace Restaurant, responded to this review

Aloha Anthony V and thank you for sharing your feedback with us. I sincerely apologize that your dining experience did not exceed your expectations. I would appreciate the opportunity to speak with you further and understand additional areas where we can improve. I may be reached directly at ian.mcphee@ritzcarlton.com or 808-665-7037. Again, we appreciate your review and I look forward... More

Jamison, Pennsylvania
Contributor
16 reviews 16 reviews
12 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 1, 2014

This was a good option for our first evening at the hotel as we were all too tired to venture out of the hotel. The food was very good, service was very slow, but I will say as soon as we mentioned it, our dishes came out quickly and they were delicious. But compared to all the other amazing options... More

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Lahaina, Hawaii
Contributor
13 reviews 13 reviews
12 restaurant reviews
3 of 5 stars Reviewed March 11, 2014

A limited menu restaurant for a Ritz hotel. yes, if you push you maybe able to order off the room service menu. Very overpriced for what you get. The Terrace needs to step it up, both in food and the menu. Service is generally very good. Often times the staff is overwhelmed.

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The Ritz Carlto... K, Manager at The Terrace Restaurant, responded to this review

Aloha Laurie, Thank you so much for sharing your feedback about your dining experience at The Terrace. I was very pleased to hear that you enjoyed the service as that is something in which we pride ourselves. I would also like to learn more about your overall experience and what portions of the menu you feel could be enhanced. This... More

Oregon
Contributor
18 reviews 18 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2014

Jose at the omelet bar did absolute magic - and even gave me cooking tips when I went back to compliment him. The next day another man was working the station and he did okay - like I would have done. But Jose...he had a magic touch! The second day there were flies buzzing all around the food, and the... More

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2014

Stayed at the Ritz for Christmas week and ate at the Terrace several times. The food and service are good, but it feels more like a big cafeteria than a upscale Hawaiin restaurant experience. The biggest miss for us is no open air experience, just walls of glass and no outdoor dining. In the mornings when it's busy it's very... More

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Houston, Texas
Top Contributor
54 reviews 54 reviews
18 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 24, 2013

We are staying at the Four Seasons at the other end of the island, so we thought it would be fun to go check out the Ritz for dinner. We walked down the stairs to an empty dining room with very little atmosphere and I told the maitre d' that we must be in the wrong place. He assured me... More

Was this review helpful? Yes 1
Vancouver
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2013

I tried this place for breakfast. The menu looks delightful but I decidef to go with the buffet as the price difference was marginal and you can still order items from the menu (such as coffee, tea,..etc) and they are considered part of the buffet. The restaurant is situated overlooking the ocean so beautiful views are plenty. The buffet itself... More

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Youngstown, Ohio
Top Contributor
53 reviews 53 reviews
46 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2013

We had dinner here on our first night in Maui, and enjoyed it very much. Very friendly staff, and gorgeous view of the grounds.

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