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The North Star

English
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82 Great North Road | Mardley Hill, Welwyn AL6 0TA, England
+44 1438 714005
Website
Today
11:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Sat 11:30 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 18
    Excellent
  • 28
    Very good
  • 9
    Average
  • 8
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Mother's Day lunch

We were a grou p varying on age from92 to 3 and were well looked after.waitress was friendly and helpful with gluten free advice

3 of 5 starsReviewed March 18, 2015
Kathleen C
,
Welwyn, United Kingdom
Good for:
  • Reservations
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70 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW via mobile

We visited the North Star on a Thursday evening, was very busy but it didn't effect our experience at all!! Friendly staff, lovely table, very nice food all round. All the family left very happy. Defiantly worth a visit again!!

Was this review helpful? Yes
Stevenage, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 27, 2015 NEW

Have eaten here several times but in the last 2 visits (lunch & then dinner) they are clearly suffering from a shortage of staff. On the lunch visit we were almost 3 hours but had time to kill so just waited. However on the latest visit for dinner it took almost an hour to be served our meals, one diner... More 

Was this review helpful? Yes 2
Welwyn Garden City, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 22, 2015

After reading the recent reviews from Mother's Day we was thinking about boycotting this pub but am pleased we had dinner in there on Friday night -the food was served quickly and the staff made us feel welcome - we will definitely return - well done Dan and team

Was this review helpful? Yes
McMullens1827, General Manager at The North Star, responded to this review

Hi Dawn, Thank you for taking the time to write this review. We are glad that you chose to visit again despite recent reviews and many thanks for your kind words that have now been shared with the team. We can’t wait for your next visit. Kind regards, Dan & the team More 

Reviewer
5 reviews 5 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015 via mobile

Visited The North star with family, great food and service, the manger made sure we were well looked after and that my young daughters food allergies were taken into consideration. Very busy when we visited, but the staff managed well, food and drinks arrived on time and were of a very high standard. We would highly recommend and will definately... More 

Was this review helpful? Yes
McMullens1827, Manager at The North Star, responded to this review

Dear Chefchris1, Thank you for taking the time to review The North Star. Chris really enjoyed serving your table and I’m happy that he could help with your daughters allergies. We are glad you enjoyed your visit and look forward to welcoming you again soon. Kind regards, Dan & the team More 

Welwyn, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2015

We were a grou p varying on age from92 to 3 and were well looked after.waitress was friendly and helpful with gluten free advice

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed March 15, 2015

As a party of four, we sat down to a very disappointing Mothers Day meal. There were only two vegetarian options, neither of which were suitable due to food aligies. We asked for a Yorkshire Pudding, seasonal veg & veggie gravy with a side order of cauliflower cheese. The cold Yorkshire pudding sat on top of 8 whole carrots, a... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed March 15, 2015

I booked at table for Mother's Day for my family of 8 today, including my mum, nan and mother in law. We turned up & to begin with the waitresses were very accommodating and helpful. Our drinks came out on time & so did the starters. Then things started to go down hill. Our main meals came out & 3... More 

Was this review helpful? Yes
McMullens1827, Manager at The North Star, responded to this review

Dear hemson7, Thank you for taking the time to write your review. We truly value the opinions of our guests and we apologise that we did not meet your expectations on your first Mother’s Day, we accept that your complaint was not handled efficiently in the first instance and apologise for this. We have received your letter also and have... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 8, 2015

went to the pub Resturant to have a lazy Friday evening , how wrong . Arrived 18,40pm ordered drinks then waited for the order to be taken there were four of us. It took an hour and a quarter to arrive despite reminding the waitresses , suddenly it all arrived at once some off the dishes over cooked an burnt... More 

Was this review helpful? Yes
McMullens1827, General Manager at The North Star, responded to this review

Dear Buzz4149, Thank you for taking your time to review our business. We take all feedback seriously and we apologise that we did not meet your expectations. The amount of time you waited was unacceptable and I am disappointed that you did not get the seriously relaxed Friday evening you wanted. I hope you will give us the opportunity to... More 

Welwyn, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2015

We live locally and have eaten here quite a few times. In the past the food has been a bit 'hit and miss', but recently the standard has been very good. The atmosphere is always very warm and welcoming and the staff are always very attentive and helpful. They also have regular, good offers. I would certainly recommend if you... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed March 3, 2015 via mobile

I've recently moved to the area and had my family visit me for the weekend. We decided to try the North Star for a Sunday roast, and we were not disappointed. Great food, accommodating staff and a welcoming atmosphere. We will be returning Mothers Day!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 82 Great North Road | Mardley Hill, Welwyn AL6 0TA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Welwyn
  • Phone Number: +44 1438 714005

Price and Cuisine

  • Cuisine: English
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from The North Star staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?