Our food was excellent. One of the best pasta dishes we have enjoyed anywhere.
Unfortunately, the same cannot be said of the service. The waiters were very inattentive to our table. After finishing our initial drinks, we were never asked if we wanted another. After our main course, we were not presented with a dessert menu, or asked if we...
We are appreciative of the honest feedback regarding our service here. We do strive and pride ourselves on outstanding customer service and we sincerely apologize that this was not exactly what you received from us.
We have addressed this with our staff and re-trained them so this will not happen again in the future.
We appreciate you as...