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Papillion Italian restaurant

Brook Parade | High Road, Chigwell, England
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Ranked #13 of 15 Restaurants in Chigwell
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Aug 31, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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80 reviews from our community

Visitor rating
    25
    21
    8
    10
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Top Contributor
55 reviews 55 reviews
19 restaurant reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed August 31, 2014

We got the sense that Papillon is aspiring to be a posh restaurant, offering fine food and service. However, the food is ok, nothing special, and the service left a little to be desired. The head waiter/ maitre'D whilst not rude, wasn't particularly helpful or friendly either. Pollo parmigiana tasted nice, but looked a little underdone, so I had to... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 17, 2014

Went for a birthday meal, admittedly a while ago now, but won't be rushing back. Food was ok, not much choice for children. Was given the wrong bill.

Was this review helpful? Yes 2
london
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

Excellent night, not very busy but we had good food, good wine and very attentive staff. Will most Definitely be returning.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Decided to try this restaurant on recommendation, was not disappointed. Food was very fresh and the mascarpone lemon cheesecake was light and tangy. Will definitely visit again as atmosphere was good and service friendly.

Was this review helpful? Yes 1
Chigwell, United Kingdom
Contributor
12 reviews 12 reviews
12 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 29, 2014

It was to celebrate my sister's birthday, so there was quite a number of us at the table, also the restaurant was quite full. The waiters were friendly but the service was very poor: we had to wait nearly 20-25 minutes for our starters and again for the main courses. Sadly, the stadard of the cuisine was tasteless. Truly disappointing... More

Was this review helpful? Yes 4
Ilford, United Kingdom
1 review
4 of 5 stars Reviewed July 9, 2014

We often pop here midweek for an early dinner after work. Niño and staff very friendly. Will cook anything off the menu if you ask. Had lovely mussels there tonight and my boyfriend fancied a chicken Kiev which they made for him. Love the zucchini. Always offers us a complimentary drink at the end of the meal. Don't understand some... More

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London
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 14, 2014 via mobile

After walking past papillon several times, a group of us decided to try out this restaurant. First of all the waiters seemed unprofessional and unable to speak some English and those who could speak English had their tongue twisted several of times. Secondly the food! Took ages to come to the table and we do not need 3 waiters serving... More

Was this review helpful? Yes 9
Greater London
Senior Contributor
25 reviews 25 reviews
21 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 12, 2014

Up there as one of the worst meals I've ever had to pay for. If you like your food badly prepared, poorly served & circa 1963, this is the place for you. Clearly only interested in the 'regulars' who were being fawned over while the rest of us were ignored - didn't have details of our reservation then took 45... More

Was this review helpful? Yes 7
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 4, 2014

Having used the papillon when it was at wan stead and also NINO'S at Woodford this was our worst experience .The waiter who served us although very nice and friendly had a shocking cold The food was very bland !the chairs were uncomfortable and all round got a cafe impression rather than a resteraunte !Ninos Woodford streets in front !... More

Was this review helpful? Yes 6
Chigwell, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2014

Decided to give the Papillon a visit as never been in here before and was pleasantly surprised to find Nino who i always used to visit his restaurant Nino in South Woodford so i knew i would be in for a lovely evening and wasn't dissapointed. Had lovely deep fried brie for starters & steak and can't fault either dish... More

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