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Papillion Italian restaurant

Brook Parade | High Road, Chigwell, England
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Ranked #12 of 15 restaurants in Chigwell
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Jul 29, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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76 reviews from our community

58% Recommend
    24
    20
    7
    9
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chigwell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 of 5 stars Reviewed July 29, 2014 NEW

It was to celebrate my sister's birthday, so there was quite a number of us at the table, also the restaurant was quite full. The waiters were friendly but the service was very poor: we had to wait nearly 20-25 minutes for our starters and again for the main courses. Sadly, the stadard of the cuisine was tasteless. Truly disappointing... More

Was this review helpful? Yes
Ilford, United Kingdom
1 review
4 of 5 stars Reviewed July 9, 2014

We often pop here midweek for an early dinner after work. Niño and staff very friendly. Will cook anything off the menu if you ask. Had lovely mussels there tonight and my boyfriend fancied a chicken Kiev which they made for him. Love the zucchini. Always offers us a complimentary drink at the end of the meal. Don't understand some... More

Was this review helpful? Yes
London
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 14, 2014 via mobile

After walking past papillon several times, a group of us decided to try out this restaurant. First of all the waiters seemed unprofessional and unable to speak some English and those who could speak English had their tongue twisted several of times. Secondly the food! Took ages to come to the table and we do not need 3 waiters serving... More

Was this review helpful? Yes 4
Greater London
Senior Contributor
25 reviews 25 reviews
21 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 12, 2014

Up there as one of the worst meals I've ever had to pay for. If you like your food badly prepared, poorly served & circa 1963, this is the place for you. Clearly only interested in the 'regulars' who were being fawned over while the rest of us were ignored - didn't have details of our reservation then took 45... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 4, 2014

Having used the papillon when it was at wan stead and also NINO'S at Woodford this was our worst experience .The waiter who served us although very nice and friendly had a shocking cold The food was very bland !the chairs were uncomfortable and all round got a cafe impression rather than a resteraunte !Ninos Woodford streets in front !... More

Was this review helpful? Yes 3
Chigwell, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2014

Decided to give the Papillon a visit as never been in here before and was pleasantly surprised to find Nino who i always used to visit his restaurant Nino in South Woodford so i knew i would be in for a lovely evening and wasn't dissapointed. Had lovely deep fried brie for starters & steak and can't fault either dish... More

Was this review helpful? Yes
London
Top Contributor
95 reviews 95 reviews
59 restaurant reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 13, 2014

A group of five of us had an early dinner here before going to see a friend in a local theatre production. The restaurant was quiet and we could choose where to sit. We sat in the window at a round table. The waiter quickly brought the menus to us and took our drinks order. I had grilled sardines to... More

Was this review helpful? Yes
London, England, United Kingdom
1 review
5 of 5 stars Reviewed March 27, 2014 via mobile

Held a 70th birthday party here and they catered for it very well. Staff were jolly and attentive, food great. Well Done!

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 19, 2014

We went to Papillon with 2 other couples for what we had thought would be a relaxed dinner in a stylish local restaurant. The noise on entering was deafening. Yes, it was a Saturday and yes, there were 2 birthday celebrations going on, however, we should have cut out losses and gone somewhere else! We sat at a round table... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 11, 2014

Lovely food, good atmosphere and friendly service. But on the last 2 times we have been there, there have been major discrepancies with the bill. Last time they tried to charge for an extra bottle of wine. So make sure you check it before you pay.

Was this review helpful? Yes 4

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