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La Faisanderie

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45 Grand'Place, 62000 Arras, France
0321482076
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Monday
Closed
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Hours:
Tue - Wed 12:00 pm - 1:30 pm
Tue - Sat 7:00 pm - 9:30 pm
Fri - Sun 12:00 pm - 1:30 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 101 reviews
Visitor rating
  • 28
    Excellent
  • 36
    Very good
  • 16
    Average
  • 12
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
fabulous food.....but

Amazing location.....Amazing food.... however the owner (Sandrine) of the Faisanderie doesn't seem to enjoy her job!! No manners, abrupt, no sense of humour, basically she has no time for you. On the other hand you will get a smile when the bill has been paid. Apart from our very sad Sandrine, the... read more

3 of 5 starsReviewed April 26, 2015
Pascale G
,
Croydon, United Kingdom
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101 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Croydon, United Kingdom
1 review
3 of 5 stars Reviewed April 26, 2015 NEW

Amazing location.....Amazing food.... however the owner (Sandrine) of the Faisanderie doesn't seem to enjoy her job!! No manners, abrupt, no sense of humour, basically she has no time for you. On the other hand you will get a smile when the bill has been paid. Apart from our very sad Sandrine, the other staffs were very lovely and apparently Sandrine's... More 

Was this review helpful? Yes
Purley, United Kingdom
Top Contributor
63 reviews 63 reviews
41 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 25, 2015 NEW

I visited this evening with friends whilst staying in Arras. The restaurant is situated in the beautiful town square. It is a beautiful building with the dining area in a vaulted basement and the food was divine. The whole experience would have been amazing had it not been for the exceptionally abrupt and unfriendly lady manager who seemed unable to... More 

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Contributor
16 reviews 16 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

Well appointed restaurant in a cave on The Grand Place in Arras. The food is beyond description. The oysters were fresh and plentiful, the cod and fresh local produce prepared with a delicate hand. Wine pairings were lovely and the service sublime.

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Antwerp, Belgium
Contributor
13 reviews 13 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 27, 2014

Menu meals offer limited choice but high quality. Big disappointment from the service. Unpolite and at times even not professional service (very hot dished put on the table in front of a two years old child with no warning or attention). The overall atmosphere is spoiling good food and the stay.

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Wokingham, United Kingdom
Top Contributor
62 reviews 62 reviews
33 restaurant reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed December 13, 2014

We booked this restaurant via email and received a confirmation back from them. However on arriving at the establishment we were told that the restaurant was fully booked and they would not honour our reservation. No apology was offered. I have replied to their email confirmation, asking them if they would care to apologise. We have not received any reply.... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 15, 2014 via mobile

We dined here yesterday for the second time, and for the second time, the food was superb. The oysters were beautifully fresh, and the turbot was wonderful. Both times we've been, though, the ambience has been a bit dour.....while the service is efficient and polite, it's not exactly "service with a smile". It's a shame because they go to such... More 

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Dorking
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

My husband and I dined at La Faisanderie after an emotional day visiting War Graves and we could not have been more impressed on any front. The service was delightful and the food faultless. We both had three courses and enjoyed everything and would certainly go back.Don't be put off by going into a basement, it has a great atmosphere.

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London, England, United Kingdom
2 reviews
2 of 5 stars Reviewed October 4, 2014

The quality Of the food was entirely eclipsed by the miserable and inattentive Service. From ten minute intervals between service, to warm wine, being offered bread late, empty bottles uncleared - and in each instance of politely asking for something met with terrible attitude. We paid over 60euros each ( party of 7) for a meal we will not repeat.

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Kalken, Belgium
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 30, 2014

This is the place to be for the local dishes of Arras, at reasonable prices and in the cosy atmosphere of a basement. Unfortunately, the prices of the extensive wine list are less affordable and the service is cold. Anyway, the pros of this restaurant make it a place to dinner when you visit Arras.

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Rotherham, United Kingdom
Top Contributor
72 reviews 72 reviews
26 restaurant reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 18, 2014

I usually try to "steal" a day on the way home to stay in Arras and eat here. I have never been disappointed either with the quality or the service. One of your reviewers said they had booked but were turned away. We booked our first time and arrived to find a French wedding in full swing downstairs. The restaurant... More 

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Restaurant Details

Location and Contact Information

  • Address: 45 Grand'Place, 62000 Arras, France
  • Location: Europe  >  France  >  Nord-Pas-de-Calais  >  Pas-de-Calais  >  Arras
  • Phone Number: 0321482076
Open Hours
Sunday
12:00 pm - 1:30 pm
Tuesday
12:00 pm - 1:30 pm
7:00 pm - 9:30 pm
Wednesday
12:00 pm - 1:30 pm
7:00 pm - 9:30 pm
Thursday
7:00 pm - 9:30 pm
Friday
7:00 pm - 9:30 pm
12:00 pm - 1:30 pm
Saturday
7:00 pm - 9:30 pm
12:00 pm - 1:30 pm

Questions & Answers

Questions? Get answers from La Faisanderie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?