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Gourmet Burger Kitchen - Richmond

$$$
Hamburgers
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15-17 Hill Rise, Richmond-upon-Thames TW10 6UQ, England
+44 (0)20 8940 5440
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Dining options: Reservations

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 23
    Excellent
  • 28
    Very good
  • 18
    Average
  • 5
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Always a great burger!

Our first time at GBK in Richmond (we usually go to Guildford) and we were not disappointed. The burgers are always good here and the service was pretty good. We were here early for lunch and it started to fill up as we left but we left happy. The portions seem smaller than I remember but I... read more

4 of 5 starsReviewed March 4, 2015
DaniH0103
,
Guildford, United Kingdom
Good for:
  • Reservations
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81 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Guildford, United Kingdom
Top Contributor
91 reviews 91 reviews
57 restaurant reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 4, 2015 NEW

Our first time at GBK in Richmond (we usually go to Guildford) and we were not disappointed. The burgers are always good here and the service was pretty good. We were here early for lunch and it started to fill up as we left but we left happy. The portions seem smaller than I remember but I don't think that's... More 

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 25, 2015 via mobile

We went to the GBK with the intention of enjoying a burger and some beer. Firstly, being asked to order at the bar is slightly annoying but I can abide it if the good and service are ok. But here it is run by young McJobites who literally do not care. The food took an age to arrive, the portions... More 

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University City, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2015

We went here this evening after seeking out a burger place nearby (just moved here from the States) and we were anxious to find a spot to satiate our burger cravings. GBK did the trick. The burgers weren't dazzling, but they were incredibly tasty and unique. I had the Wellington and the mix of burger with mushroom, rocket, and horseradish... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
17 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

Love GBK, so 4 of us including myself (2 couples) popped in. My friend ordered there food and at the same time my girlfriend ordered ours. My friends food was served to them, and started to eat. After around 20mins wait my girlfriends and my food still hadn't been served. I had to ask were our food was. It was... More 

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 10, 2015

Food was good, when it eventually arrived, but service was chaotic. Took ages to take our order, then once taken took ages just for the drinks to come. In the end I had to remind them, and even then they didn't bring my wife's and we had to ask again. And when the food came we were halfway through our... More 

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Richmond, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed January 4, 2015 credit card Amex Card Member Review

A local favourite among many of people at my office. GBK never fails to disappoint, and gets burgers out to you within 15 minutes of order. Make sure you are using the GBK loyalty app, so that you may gain perks for every visit. I've earned something free almost every second visit. Dine with a friend, and you can split... More 

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Shenfield
Top Contributor
53 reviews 53 reviews
38 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 24, 2014

My wife, and my 2 daughters visited this restaurant recently. We all ordered different burgers and all really enjoyed them- I had a kiwi burger, my wife the Chicken burger, my daughter the veggie burger and other daughter the burger bundle. Enjoyed the quirky atmosphere and the free monkey nuts too. Not cheap but tasty.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
99 reviews 99 reviews
74 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 21, 2014

Always good to try somewhere different. So, on a day off on 19th December, and heading over to Richmond with Hubby, I booked GBK after looking at the reviews on TA. Must be good surely thought I. What can go wrong with a decent burger for lunch. Here goes : 1. Glad I booked 1330 for lunch. Went straight to... More 

Was this review helpful? Yes 2
Rio de Janeiro, RJ
Contributor
19 reviews 19 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2014

I love GBK and this one in Richmond is special, because Richmond is special. They have always fresh and tasty burger. Is the only place I go for them.

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Richmond, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 8, 2014

Took the Grandchildren to GBK on Saturday, early evening. It was packed, but we had booked on the ever so simple on-line site. We were greeted by a really friendly young lady and she explained how it all worked. When we ordered there was absolutely no problem about accommodating our many and varied requests, such as no bun or no... More 

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Restaurant Details

Location and Contact Information

  • Address: 15-17 Hill Rise, Richmond-upon-Thames TW10 6UQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: +44 (0)20 8940 5440

Price and Cuisine

  • Average Prices: USD 36 - 41
  • Cuisine: Hamburgers

Questions & Answers

Questions? Get answers from Gourmet Burger Kitchen - Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?