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Gourmet Burger Kitchen - Richmond

$$$
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15-17 Hill Rise, Richmond-upon-Thames TW10 6UQ, England
+44 (0)20 8940 5440
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Dining options: Lunch, Dinner, Reservations, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 97 reviews
Visitor rating
  • 28
    Excellent
  • 36
    Very good
  • 18
    Average
  • 6
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Post cocktails!

My partner and I indulged in one too many cocktails at the nearby be at one. We then fancied a juicy burger so stumbled in here. I had the blazing sombrero and my partner had the double burger. We had the sweet potato fries and the truffle cheese chips with two oreo milkshakes. Everything went down... read more

4 of 5 starsReviewed 3 weeks ago
Saintlysinner
via mobile
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97 Reviews from our TripAdvisor Community

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569 reviews
366 restaurant reviews
common_n_restaurant_reviews_1bd8 346 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I indulged in one too many cocktails at the nearby be at one. We then fancied a juicy burger so stumbled in here. I had the blazing sombrero and my partner had the double burger. We had the sweet potato fries and the truffle cheese chips with two oreo milkshakes. Everything went down a treat. Burger cooked... More 

Helpful?
Thank Saintlysinner
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 15, 2015

We love this "upmarket" burger restaurant for its superb burgers and excellent milkshakes, the chips are good too !

Helpful?
Thank Caroline D
London, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 stars Reviewed November 29, 2015 via mobile

Was here a few weeks ago! Terrible management, could be heard yelling at chefs in kitchen and she also scolded staff on front of us for no reason. Was very abrupt when speaking to us. We understood there was a wait so no complaints there and the food was good, pity about the lady manager, she needs to learn how... More 

Helpful?
Thank jmatthews9998
Evesham, United Kingdom
Level Contributor
162 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

Build it how you want it or go for a house special, this is a great tasty place to eat. Would highly recommend the flaming sombrero and sweet potato fries. Skinny fries are a bit of a gimmick and really too skinny. Tasty and accompanied by quick service, why would you want mainstream burger fast food when this is so... More 

Helpful?
Thank Lwatson1970
London, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 27, 2015

Very good service and great quality compared to other branches visited. Staff very attentive - specially the South African manager. Sometimes food not served as hot as it should be but usually straight from the grill.

Helpful?
Thank johnnyutah2014
Richmond-upon-Thames, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 17, 2015

The burgers at the place are on a whole other league of their own. Never had such amazing burgers and the staff are pretty cool as well.

Helpful?
Thank RayEmmanuel
Leicester, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed September 5, 2015

We wondered why no one was there ... Then we ate the food. At £ 30 for two awful burgers, over salted chips with a small cheap glass of wine and a milk shake ... It was a complete rip off! Having eaten here a few years ago when the food was good, I was extremely disappointed...obviously why the restaurant... More 

Helpful?
1 Thank 863NickB
Alexandria, Virginia
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 17, 2015

Hands down the best burger restaurant. This location is nice and recently remodeled. Staff is friendly and the food came out quickly. If you love burgers, GBK is heaven. Love the chips here too, along with the beer choices.

Helpful?
Thank patriclusthetraveler
2 reviews
5 of 5 stars Reviewed July 3, 2015 via mobile

Very prompt and reliable service. Everyone working was friendly and could answer any of my questions. The food was amazing and came out within a good amount of time (15-20 minutes). They do bunless options for any of their burgers which is good if you don't want a heavy meal. I highly reccomend this restaurant to anyone wanting decent service... More 

Helpful?
Thank Camillewarfield
Twickenham, United Kingdom
Level Contributor
213 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

Lovely visit on a Friday evening. The kids really enjoyed their children's menu choices. The chicken in the chicken burger was huge and perfectly cooked. Service was excellent, the atmosphere positive and lively. And on top of all this I loved the blue cheese burger.

Helpful?
Thank Stenvoid

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Restaurant Details

Location and Contact Information

  • Address: 15-17 Hill Rise, Richmond-upon-Thames TW10 6UQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: +44 (0)20 8940 5440

Price and Cuisine

  • Average Prices: USD 36 - 41
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Gourmet Burger Kitchen - Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?