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Pier 1

Certificate of Excellence
$$$$
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11-13 Petersham Road, Richmond-upon-Thames TW10 6UH, England
+44 (0)20 8332 2778
Website
Today
11:30 am - 10:30 pm
Open now
See all hours
Hours:
Sun 11:30 am - 10:30 pm
Mon - Sat 11:30 am - 11:00 pm
Dining options: Dinner, Lunch, Breakfast, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 313 reviews
Visitor rating
  • 248
    Excellent
  • 43
    Very good
  • 11
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Good but not excellent

We visited Pier 1 once after reading good reviews, however we were not as excited as some other reviewers. Mainly because the interier is quit average to say the least. We did not try top of the menu dishes, however fish and chips as well as grilled cod were not up to our expectations, may well be... read more

4 of 5 starsReviewed June 30, 2015
Dmitry T
,
Richmond-upon-Thames, United Kingdom
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313 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Richmond-upon-Thames, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2015 NEW

We visited Pier 1 once after reading good reviews, however we were not as excited as some other reviewers. Mainly because the interier is quit average to say the least. We did not try top of the menu dishes, however fish and chips as well as grilled cod were not up to our expectations, may well be because of reviews... More 

Was this review helpful? Yes
Gloucestershire England
Top Contributor
83 reviews 83 reviews
37 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 28, 2015 NEW

It's hard to understand how this restaurant scores as No.2 in Richmond. Saying they serve the best fish and chips available doesn't make it so. It's a bright pleasingly decorated room and the service was OK. Whitebait was overcooked and seared scallops were the opposite - a little too close to raw. The batter on the huge fried haddock portions... More 

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London
Top Contributor
132 reviews 132 reviews
95 restaurant reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed June 27, 2015

Delicious fresh fish, perfectly cooked. Excellent chips. Friendly and efficient service by very nice staff. Light, spacious room. Moderate prices. What more could one ask for?

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surrey, u.k.
Top Contributor
115 reviews 115 reviews
34 restaurant reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed June 27, 2015

The excellent reputation Pier 1 has gained is well deserved, I don't think you will find better for this type of food anywhere. There is a pleasant dining area which opens up to the street on warm evenings and of course the ubiquitous take-away service which we used as it's nice to take your food to eat down by the... More 

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Dumbarton, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2015

A proper fish and chip shop/restaurant with all the options you'd expect and some you wouldn't like dover sole on the bone, scallops and calamari. We had traditional (in Scotland) haddock and chips. I had beans, my partner had mushy peas, with bread and butter, and a pot of tea. The haddock portions were large, the fish clearly fresh and... More 

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Houston, Texas
Top Contributor
64 reviews 64 reviews
31 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 14, 2015

Our table ordered fish and chips, calamari, chicken fingers for the kids, grilled fish along with some cider and fresh squeezed juices...everything was EXCELLENT. This place knows how to fry fish and as a result I can declare with confidence they serve the best fish and chips in England...:) The service was very good even though they were packed on... More 

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London, England, United Kingdom
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

my visit to Pier 1 fish restaurant was the first time but very definitely not the last. All the different fish dishes, starters and mains, were cooked to perfection, and nicely presented. They had a good selection of desserts, but not a massive selection of wines, though they did have champagne. For those who don't like fish but were accompanying... More 

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Malaga, Spain
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 8, 2015

This is, by far, the best fish and chips we've had....anywhere. Fortunately for us it is our local chippie and we come here a fair bit. The owner and his staff are extremely welcoming, the service is excellent and it's advisable to book a table, particularly on a Friday evening, coz you don't want to miss out on this gem...

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Warrington, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 2, 2015

This was our second visit to Pier 1, and we again came away feeling very happy about the meal. There may be better fish and chip restaurants in the UK, but we have yet to find one - and we have eaten at The Magpie in Whitby. The quality of the food on offer was first rate, and the owner... More 

Was this review helpful? Yes 2
Reading, United Kingdom
Contributor
20 reviews 20 reviews
5 restaurant reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 2, 2015

Fantastic fish and chips, great service even though they were clearly busy and they even managed to impress my vegetarian husband!

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Additional Information about Pier 1

Address: 11-13 Petersham Road, Richmond-upon-Thames TW10 6UH, England
Phone Number: +44 (0)20 8332 2778
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
Open Hours:
Sunday 11:30 am - 10:30 pm
Monday 11:30 am - 11:00 pm
Tuesday 11:30 am - 11:00 pm
Wednesday 11:30 am - 11:00 pm
Thursday 11:30 am - 11:00 pm
Friday 11:30 am - 11:00 pm
Saturday 11:30 am - 11:00 pm
Average Prices: USD 57 - 57
Cuisine: British

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Restaurant Details

Location and Contact Information

  • Address: 11-13 Petersham Road, Richmond-upon-Thames TW10 6UH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: +44 (0)20 8332 2778

Price and Cuisine

  • Average Prices: USD 57 - 57
  • Cuisine: British
Open Hours
Sunday
11:30 am - 10:30 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Pier 1 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?