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Maki

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149 Kew Road, Richmond-upon-Thames TW9 2PN, England
020 8605 3679
Today
6:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Sat 6:00 pm - 10:00 pm
Dining options: Reservations, Delivery, Late Night
Good for:
Reservations
Delivery
Late Night

TripAdvisor Reviewer Highlights

Read all 121 reviews
Visitor rating
  • 66
    Excellent
  • 36
    Very good
  • 9
    Average
  • 4
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Truly terrible valentines dinner, utterly disappointing

My husband booked our favorite Japanese restaurant for a special Valentines meal. I was excited, we had been to Maki's on many occasions and the food and service had always been lovely. Unfortunately this visit has completely put me off. All of our main dishes arrived virtually cold and limp like... read more

1 of 5 starsReviewed February 15, 2015
Hebievour
,
london
via mobile
Good for:
  • Reservations
  • Delivery
  • Late Night
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121 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
london
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

My husband booked our favorite Japanese restaurant for a special Valentines meal. I was excited, we had been to Maki's on many occasions and the food and service had always been lovely. Unfortunately this visit has completely put me off. All of our main dishes arrived virtually cold and limp like they had been sat around for quite some time.... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 4, 2015

Came here on a lunch break after one of our colleagues recommended this place. Quite disappointed at the quality and price of the food. We ordered a few dishes to share between the two of us. The rice that was used to make the sushi was not seasoned so there wasn't that vinegary taste you usually get, my hand roll... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
32 restaurant reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed February 1, 2015

We have been coming to Maki for years, we love the food as it is fresh, authentic and absolutely delicious. We have tried their sushi rolls, sashimi, bentos, donburi and ramen, all very good. The staff are very welcoming and provide excellent service. Whenever we are craving sushi/sashimi/Japanese food, Maki is the place we'd go to, highly recommend this restaurant!

Was this review helpful? Yes
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2015

Maki restaurant is one of our favourite restaurants. The food is excellent and the choice very large (from sushis to teppaniaki). The atmosphere is laid back and the service very efficient and friendly. They are very accommodating with children. The restaurant is often packed and many guests are Japanese which is always a sign of good quality of food. I... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2015

My family and I are regulars at Maki, always looked after impeccably by Bobby and his staff. The food is imaginative, super fresh and perfectly prepared. All the food is great but I'd particularly recommend the Dragon, Soft Shell Crab and Black Cod. Take one of the sunken tables on the right as you enter the restaurant and make sure... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 5, 2015

I went to Maki on a Saturday night with one vegetarian and one vegetable dodger! It really was not an issue. The food is just fantastic. Between us we shared a number of dishes including avocado king rolls, kara-age chicken (obviously not the vegetarian), gyoza and a particular favourite the miso glazed baked aubergine. There is a strong mix of... More 

Was this review helpful? Yes
Melbourne
Top Contributor
65 reviews 65 reviews
31 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 5, 2015

My colleague and I were taken here for dinner by our London work colleagues. I am not a real fan of Japanese restaurant food having always found it to be wanting in substance but not in expense! Am pleased to say that dinner at Maki was a very pleasant and memorable experience. We all enjoyed a selection of shared 'sushi'... More 

Was this review helpful? Yes 1
london
Top Contributor
113 reviews 113 reviews
67 restaurant reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 4, 2015

I have been to Japanese restaurants all over the planet, and I really think Maki is up there with SushiSamba, Nobu and Pham Sushi. The quality of the food is excellent, the service good, the price right. The sushi in particular is six star. Not sure how one of the previous reviewers had a bad experience. We have been coming... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 28, 2014

Lovely family run restaurant with a very nice menu. Great choice of traditional dishes with excellent flavours Highly recommended

Was this review helpful? Yes
London, England, United Kingdom
Contributor
19 reviews 19 reviews
16 restaurant reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 24, 2014

We really like Japanese food, and had been here before. We wer enot overly impressed last time, thought it was a bit of the expensive side for what we had and service wasn't up to much but we thought we would give it another go. What a disaster! Here's how it started...Greeted by a woman who clearly should not be... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 149 Kew Road, Richmond-upon-Thames TW9 2PN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: 020 8605 3679

Price and Cuisine

  • Cuisine: Sushi, Japanese
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
6:00 pm - 10:00 pm
Tuesday
6:00 pm - 10:00 pm
Wednesday
6:00 pm - 10:00 pm
Thursday
6:00 pm - 10:00 pm
Friday
6:00 pm - 10:00 pm
Saturday
6:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Maki staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?