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Maki

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149 Kew Road, Richmond-upon-Thames TW9 2PN, England
020 8605 3679
Today
6:00 pm - 10:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Sat 6:00 pm - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 125 reviews
Visitor rating
  • 67
    Excellent
  • 37
    Very good
  • 9
    Average
  • 5
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Make sure to tip in cash.

Great food, excellent service, however......... apparently the management do not give the service charge to the staff. Make sure you ask the charge to be taken off the bill and leave your tip in cash, then it MIGHT get to the people who deserve it.

4 of 5 starsReviewed April 6, 2015
Robert B
,
London, United Kingdom
Good for:
  • Reservations
  • Delivery
  • Late Night
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125 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
4 of 5 stars Reviewed April 6, 2015

Great food, excellent service, however......... apparently the management do not give the service charge to the staff. Make sure you ask the charge to be taken off the bill and leave your tip in cash, then it MIGHT get to the people who deserve it.

Was this review helpful? Yes
Oslo, Norway
Reviewer
5 reviews 5 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 6, 2015

Visited with my wife and three kids, all very fond of sushi. the restaurant was a bit disappointing, sashimi came in big pieces - partly with some fish skin left on them. Not prepared by a sushi chef apparently. When I asked one of the waiters about his wines the reply was that he could not give advice as he... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

one of my friends recommended this sushi resturant, we decided to go there to have our dinner. we ordered some starters, the spring rolls and chicken dumplings were very nice, the dragon roll absolutly perfect. From the moment we arrived we had fantastic attentive service,the waiters were so smiley and friendly,can't wait to go back

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed March 23, 2015

I had a horrible experience. The waiter singled out the female in our party to complain about one of the party not arriving. The waiter really had a go at her, I found it very awkward and I dislike bullying, especially by men singling out women. I could not stand by and had to interject. I explained if it was... More 

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london
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

My husband booked our favorite Japanese restaurant for a special Valentines meal. I was excited, we had been to Maki's on many occasions and the food and service had always been lovely. Unfortunately this visit has completely put me off. All of our main dishes arrived virtually cold and limp like they had been sat around for quite some time.... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 4, 2015

Came here on a lunch break after one of our colleagues recommended this place. Quite disappointed at the quality and price of the food. We ordered a few dishes to share between the two of us. The rice that was used to make the sushi was not seasoned so there wasn't that vinegary taste you usually get, my hand roll... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
53 reviews 53 reviews
36 restaurant reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 1, 2015

We have been coming to Maki for years, we love the food as it is fresh, authentic and absolutely delicious. We have tried their sushi rolls, sashimi, bentos, donburi and ramen, all very good. The staff are very welcoming and provide excellent service. Whenever we are craving sushi/sashimi/Japanese food, Maki is the place we'd go to, highly recommend this restaurant!

Was this review helpful? Yes 1
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2015

Maki restaurant is one of our favourite restaurants. The food is excellent and the choice very large (from sushis to teppaniaki). The atmosphere is laid back and the service very efficient and friendly. They are very accommodating with children. The restaurant is often packed and many guests are Japanese which is always a sign of good quality of food. I... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 9, 2015

My family and I are regulars at Maki, always looked after impeccably by Bobby and his staff. The food is imaginative, super fresh and perfectly prepared. All the food is great but I'd particularly recommend the Dragon, Soft Shell Crab and Black Cod. Take one of the sunken tables on the right as you enter the restaurant and make sure... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2015

I went to Maki on a Saturday night with one vegetarian and one vegetable dodger! It really was not an issue. The food is just fantastic. Between us we shared a number of dishes including avocado king rolls, kara-age chicken (obviously not the vegetarian), gyoza and a particular favourite the miso glazed baked aubergine. There is a strong mix of... More 

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Restaurant Details

Location and Contact Information

  • Address: 149 Kew Road, Richmond-upon-Thames TW9 2PN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: 020 8605 3679

Price and Cuisine

  • Cuisine: Japanese, Sushi
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
6:00 pm - 10:00 pm
Tuesday
6:00 pm - 10:00 pm
Wednesday
6:00 pm - 10:00 pm
Thursday
6:00 pm - 10:00 pm
Friday
6:00 pm - 10:00 pm
Saturday
6:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Maki staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?