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13 The Quadrant, Richmond-upon-Thames TW9 1BP, England
442089405250
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Today
8:00 am - 7:00 pm
Open now
See all hours
Hours:
Mon - Fri 7:00 am - 7:00 pm
Sat - Sun 8:00 am - 7:00 pm
Dining options: Lunch, Breakfast, Seating, Takeout
Description: PAUL is a "Maison de Qualite" that has perpetuated its values...
PAUL is a "Maison de Qualite" that has perpetuated its values since 1889. It is also, and most importantly, a family concern that has been going for 120 years. PAUL offers breads and a wide range of viennoiseries, of patisseries and of seasonal sandiwichies, plus the " French-style" meals and snacks, with quiches and tarts, mixed salads, served in its tearooms.
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TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 9
    Excellent
  • 16
    Very good
  • 6
    Average
  • 6
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
A lovely location but there are a few issues

Firstly the location in the heart of Richmond makes Paul an ideal spot for a light meal or coffee. I have been here a few times and the service in not consistent as some staff members have poor spoken English and can come over as abrupt even if they do not intend to appear as such. The prices on... read more

3 of 5 starsReviewed June 4, 2015
ChristopherAuckland
,
Auckland
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38 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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London, United Kingdom
Level Contributor
45 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Paul establishments provide cheap eats and coffees in their shops, but they really don't put much effort into the eat-in side and the experience is not great. Products are middle range in terms of value and quality. You won't go away angry, but are unlikely to go away feeling you've had a great experience.

Helpful?
Thank jaysheen
Level Contributor
593 reviews
376 restaurant reviews
common_n_restaurant_reviews_1bd8 351 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I was in the area one evening and saw that this place was open, I absolutely love their chocolate and almond Croissants. So I thought I'd purchase a couple for my partner and I. Unfortunately they had ran out. However the kind man behind the counter said he'll bake me some if I waited ten minutes... Result. I was touched... More 

Helpful?
Thank Saintlysinner
Twickenham, United Kingdom
Level Contributor
50 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 20, 2015

Fantastic place for a quick or long lunch. Bread is always fresh and always big selection of sandwiches to go! Highly recommend

Helpful?
Thank Agi_2408
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2015

busy sometimes not so busy, always pastries are very nice. cafe mocha is my favourite, just love pastries!

Helpful?
Thank Kate p
Auckland
Level Contributor
187 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed June 4, 2015

Firstly the location in the heart of Richmond makes Paul an ideal spot for a light meal or coffee. I have been here a few times and the service in not consistent as some staff members have poor spoken English and can come over as abrupt even if they do not intend to appear as such. The prices on some... More 

Helpful?
Thank ChristopherAuckland
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 31, 2015

Small shop cosy to say the least, we go here often, good coffee and cakes, pastries, takeaway salads, rolls and cakes as well. Tip: Load up from Paul Richmond and head to the riverside for a picnic.

Helpful?
Thank Nesssie
Barrington, Rhode Island
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stumbled upon Paul while seeking out a place for a cup of tea and an afternoon snack. It was the perfect choice for food and warm beverages, with surprisingly good pastries reminiscent of a recent trip to Paris. The café in Richmond had the feel of a one-of-a-kind establishment, so we were surprised to discover that Paul is a... More 

Helpful?
Thank Nancy C
Mörfelden-Walldorf, Deutschland
Level Contributor
51 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 12, 2015

It makes the impression of an old style french café, but is operated by a chain. Which is nothing negative in this particular case. We loved it and had a wonderful tea-break with good hot drinks and tasty, fine cakes/pastries. We can clearly recommend it. Our visit was in October 2013... not 2014.

Helpful?
Thank DSchneiderCoutandin
london
Level Contributor
1,087 reviews
614 restaurant reviews
common_n_restaurant_reviews_1bd8 590 helpful votes
4 of 5 stars Reviewed February 11, 2015

The pave poulet baguette is a favourite of mine - great bread with poppy seeds, lots of chicken and tomato and tasty mustard mayo. Staff are friendly but decor is getting a bit dark and dingy.

Helpful?
Thank sheepygold
London, United Kingdom
Level Contributor
54 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 12, 2014

my office is right across the road from cafe Paul and it's definitely an all-time fave amongst myself and my colleagues. The owner remembers our faces AND names, and he is so wonderful to chat to and interacts with his customers. it makes us always want to go back there. As for the cakes, coffees and pastries - they are... More 

Helpful?
Thank EmmaGila

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Restaurant Details

Location and Contact Information

  • Address: 13 The Quadrant, Richmond-upon-Thames TW9 1BP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: 442089405250

Price and Cuisine

  • Average Prices: USD 31
  • Cuisine: French

Description

PAUL is a "Maison de Qualite" that has perpetuated its values since 1889. It is also, and most importantly, a family concern that has been going for 120 years. PAUL offers breads and a wide range of viennoiseries, of patisseries and of seasonal sandiwichies, plus the " French-style" meals and snacks, with quiches and tarts, mixed salads, served in its tearooms.
Open Hours
Sunday
8:00 am - 7:00 pm
Monday
7:00 am - 7:00 pm
Tuesday
7:00 am - 7:00 pm
Wednesday
7:00 am - 7:00 pm
Thursday
7:00 am - 7:00 pm
Friday
7:00 am - 7:00 pm
Saturday
8:00 am - 7:00 pm

Questions & Answers

Questions? Get answers from PAUL Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?