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3 Portland st, Southport, England
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Ranked #37 of 241 Restaurants in Southport
Certificate of Excellence 2014
Cuisines: Contemporary
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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144 reviews from our community

Visitor rating
    106
    25
    9
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2015 NEW

We were recommended to this by friends in Southport and were not disappointed. The restaurant décor is warm and welcoming with modern touches. Food was very good and reasonably priced. Service throughout was excellent with good attention to detail. Our order was taken efficiently and was accurately served which can often cause problems when some are not having starters and... More 

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Wellingborough, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

Wonderful homely and all the staff were fantastic. My girlfriend and I will be coming back soon and we recommend this hotel to everyone

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Liverpool, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 20, 2015

This must be one of the best Rotary venues for food and service. the food at last Wednesday's meeting was excellent. the staff are extremely helpful and attentive. This boutique hotel restaurant deserves to do well. One of Southport's little gems.

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preston
Contributor
14 reviews 14 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 9, 2015

I visited this restaurant on new years eve 2014 for a meal along with my wife, the evening was advertised as a 4 course meal with entertainment and disco, the cost being £70.00 p/p the starter was excellent along with the service, when the main course arrived the lamb came with a potion of mash and red cabbage, and a... More 

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Preston, United Kingdom
Top Contributor
65 reviews 65 reviews
52 restaurant reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed January 6, 2015

As is our custom we had a family meal out for my birthday, this time i was 49 and the venue was The Metro at Lunch time on December 30th. There were 6 of us and we had an excellent assortment of starters, main courses and desserts from the menu. I had black pudding scotch quails eggs which were excellent... More 

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Lesley H, Manager at The Metro, responded to this review

Hi and thank you so much for taking the time to leave your feedback - we really appreciate it We're so pleased you had such a good experience with us - we strive to make sure every customer has a wonderful dining experience! Hope to see you again soon Kind regards Lesley More 

Southport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 18, 2014

The worst meal, worst service, worst atmosphere we've ever encountered anywhere in the world. We didn't leave a tip, we just paid as quickly as possible and left. We did not stay for the entertainment.

Was this review helpful? Yes 1
Lesley H, Manager at The Metro, responded to this review

Hi Barbara I am very, very sorry to hear this. We take negative feedback very seriously. Please could you give me a call on 01704 536 836 so that we may rectify this? Thanks Lesley More 

Liverpool
Contributor
13 reviews 13 reviews
11 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 16, 2014

We went for lunch at Metro on a Saturday in October. My partner had Thai green curry which had no sauce and no flavour, just dry chicken. I had a burger which was very small, dry and over cooked. The table was dirty and we were not asked if our meals were ok, nor were we asked if we would... More 

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Lesley H, Manager at The Metro, responded to this review

Hi Steve I am very, very sorry to hear this. We take negative feedback very seriously. Please could you give me a call on 01704 536 836 so that we may rectify this? Thanks Lesley More 

Southport, United Kingdom
Top Contributor
105 reviews 105 reviews
60 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 14, 2014

We chose from the December set menu, my husband enjoyed his black pudding starter, turkey dinner, but was disappointed at the Christmas pudding. It was not Christmas pudding as you know it, more like a slice of fruit loaf. I was not too impressed by the choice of starters, but chose feta cheese with water melon salad. Unfortunately it was... More 

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Lesley H, Manager at The Metro, responded to this review

Hi and thank you so much for taking the time to leave your feedback - we really appreciate it I'm so pleased you and your husband enjoyed your dining experience with us and have passed your comments on to the team We hope to see you again soon Kind regards Lesley More 

Wigan
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

A large group of us had our Christmas lunch here. We enjoyed ourselves and the food was of good quality and well presented. Staff were friendly and helpful, and the room was pleasantly decorated. nothing gaudy. We would go here again.

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southport England
Senior Contributor
22 reviews 22 reviews
3 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 10, 2014

went on works Christmas Lunch and wasn't disappointed,.there were 10 of us and all courses were hot and delicious. The main course...I chose traditional Xmas dinner...was fab plenty of meat and all the trimmings..in fact all of us enjoyed all the courses and had no complaints about anything. The staff and service were very friendly and accommodating. All in all... More 

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Additional Information about The Metro

Address: 3 Portland st, Southport, England
Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Southport
Cuisine: Contemporary

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  • Do you have gluten-free options?
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  • Do you allow dogs on the outdoor patio?