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27-28 Silver Street | Above The Body Shop, Durham DH1 3RD, England
+44 191 384 5620
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Dining options: Brunch, Breakfast, Late Night, Lunch, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Reservations, Serves Alcohol, Takeout, Waitstaff, Wine and Beer
Description: Treats Tea Shop is situated in Siver Street, Durham City, not far from...
Treats Tea Shop is situated in Siver Street, Durham City, not far from Marks & Spencer and on the same side of the street as the Post Office: we are on the right hand side of The Bodyshop up a short flight of stairs: we assist with wheelchair access and pushchairs:All of our food is made on the premises from the very best of ingredients: our menu ranges from home made scones to large portions of home made cake to toasted sandwiches / paninis / jacket potatoes / soup/ salads / sandwiches etc... all of which are generously served with fresh salad,homemade coleslaw and hand cooked crisps... we make our own curry,chilli and lasagne and we cook our own hams and chicken fillets.. we also make our own tray bakes including mars bar,mint & orange aero,malteser,toffee popcorn,crunchy,rocky road and our own flapjacks.... our cakes include lemon/chocolate/carrot&walnut/victoria sandwich, we also do frangipan/homemade egg custard/apple pie/tea breads/lemon meringue etc.. we have a lovely choice..We only use the very best Ringtons tea and coffee which is Fairtrade and have a variety of soft drinks: we are also licensed to sell bottled beers/cans/wine/cider etc.. Our MilkShakes are made with real dairy ice cream - try our new Smores shake - Chocolate and toasted Marshmallow - delicious ...we are an independent coffee shop committed to providing quality food at a reasonable price whilst incorporating excellent customer service..we look forward to welcoming you to Treats Tea Shop... thank you
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TripAdvisor Reviewer Highlights

Read all 471 reviews
Visitor rating
  • 350
    Excellent
  • 77
    Very good
  • 24
    Average
  • 7
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Generosity Is Standard

Recently visited Treats again for the umpteenth time with a support worker and my guide dog. The owner, Julie, was very chatty and could not have been more friendly and helpful. It's always an even greater pleasure when she's there. She very kindly donated 2 prizes for a raffle I was organising... read more

5 of 5 starsReviewed August 29, 2015
Richard O
,
Durham
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Date | Rating
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English first
Durham
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 29, 2015 NEW

Recently visited Treats again for the umpteenth time with a support worker and my guide dog. The owner, Julie, was very chatty and could not have been more friendly and helpful. It's always an even greater pleasure when she's there. She very kindly donated 2 prizes for a raffle I was organising for Guide Dogs UK as part of an... More 

Was this review helpful? Yes
Sheffield, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

Stopped off in Durham on the way to Northumberland. Looked in a few places and then found 'Treats'. So glad we did. Excellent breakfast, very friendly, efficient staff. Free top ups of coffee. Generous portions and excellent choice. Very impressive place and good value for money.

Was this review helpful? Yes
Peterborough, United Kingdom
2 reviews
5 of 5 stars Reviewed August 24, 2015 NEW

Eat out allot in Durham and other cities, treats was wonderful super cheap prices for great food and big portions which is what I like! Place is very busy but because it's so good, great experience best place to go for a lunch or snack in Durham!keep up the good food treats!

Was this review helpful? Yes
County Durham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2015

amazing gluten free options, practically the same as the normal menu. extremely friendly, respectful and polite service. toilets were very clean and pleasantly decorated...would definitely describe them as fresh. really good sized portions, and to top it off, the price was very reasonable.

Was this review helpful? Yes 1
JulesH2606, Owner at Treats, responded to this review

Hi and thanks for your wonderful comments. Gluten free products are needed for so many people's diet that its becoming a preference for non coeliac diets too. We do try and source the best G/F products- our sausages in particular are great and liked by all. We try and update the menu, but struggle with cakes - who-ever invents a... More 

Durham, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 15, 2015

Fabulous food, excellent customer service and the pulled pork burger was yummy. Who cares if a small selection of cakes are bought in ... Everything was fresh.

Was this review helpful? Yes
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 15, 2015

Great cuppa and the scones are amazing! Up stairs so a little difficult for someone with mobility problems. Really friendly staff. Reasonable prices.

Was this review helpful? Yes
Langley Park, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 14, 2015

Visited treats yesterday with my wife. Disappointed doesn't cover it. Treats used to be fantastic but now it doesn't rate a single star. Where to begin. Got in sat at a table which was full of dirty dishes. Sat there as this was the only table. Again in previous visits this would never have been. Ordered food from the menu.... More 

Was this review helpful? Yes 4
JulesH2606, Owner at Treats, responded to this review

Hi Carred, Thanks for your critique, it's always important to hear the bad as well as the good. WE have had a full staff meeting to discuss your points and have put measures in place to improve standards. We use café Vinci coffee which is top quality and used by at least 20 other cafes/ restaurants in Durham, Lattes are... More 

Sunderland, United Kingdom
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 13, 2015

Visited for lunch while shopping. Chose an omelette that came with salad. The omelette was tasty and came in good time. Ideal for a quick bite

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Durham, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 12, 2015

visited Treats today with my two year old was ever so disappointed. There was no kids menu, i asked for half a ham toastie for my daughter (making it clear that ir was for my daughter) & i ordered a pesto, tomato & cheese panini, a tiny fruit shoot & a can of pop (wasnt offered a glass) £10.30 When... More 

Was this review helpful? Yes 1
JulesH2606, Owner at Treats, responded to this review

Hi Emma, I'm so sorry that your meal particularly for your daughter was a disappointment, I have investigated your points ,and put necessary measures in place so that the children's menu is on every table, only certain trained members of staff are taking orders and the ham is cut thinner. I take all negative feedback and try to make it... More 

Northampton, United Kingdom
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 8, 2015

...the cheese and onion quiche please. We pooped in for tea and cake and the cakes looked delicious. BUT, when we saw the quiche the cakes became less of a consideration. As a result we had a pot of tea and some quiche at 3pm. It's tucked away up a staircase, everything in Durham seems to be up steps of... More 

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Restaurant Details

Location and Contact Information

  • Address: 27-28 Silver Street | Above The Body Shop, Durham DH1 3RD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  County Durham  >  Durham
  • Phone Number: +44 191 384 5620

Price and Cuisine

  • Cuisine: British

Description

Treats Tea Shop is situated in Siver Street, Durham City, not far from Marks & Spencer and on the same side of the street as the Post Office: we are on the right hand side of The Bodyshop up a short flight of stairs: we assist with wheelchair access and pushchairs:All of our food is made on the premises from the very best of ingredients: our menu ranges from home made scones to large portions of home made cake to toasted sandwiches / paninis / jacket potatoes / soup/ salads / sandwiches etc... all of which are generously served with fresh salad,homemade coleslaw and hand cooked crisps... we make our own curry,chilli and lasagne and we cook our own hams and chicken fillets.. we also make our own tray bakes including mars bar,mint & orange aero,malteser,toffee popcorn,crunchy,rocky road and our own flapjacks.... our cakes include lemon/chocolate/carrot&walnut/victoria sandwich, we also do frangipan/homemade egg custard/apple pie/tea breads/lemon meringue etc.. we have a lovely choice..We only use the very best Ringtons tea and coffee which is Fairtrade and have a variety of soft drinks: we are also licensed to sell bottled beers/cans/wine/cider etc.. Our MilkShakes are made with real dairy ice cream - try our new Smores shake - Chocolate and toasted Marshmallow - delicious ...we are an independent coffee shop committed to providing quality food at a reasonable price whilst incorporating excellent customer service..we look forward to welcoming you to Treats Tea Shop... thank you

Questions & Answers

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Tullibody

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?