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All 197 Gateshead Restaurants

The Imperial Restaurant

489 Durham Road | Low Fell, Gateshead NE9 5EX, England
0191 491 5558
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Ranked #5 of 197 Restaurants in Gateshead
Certificate of Excellence 2014
Cuisines: Chinese
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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111 reviews from our community

Visitor rating
    79
    23
    6
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hessle, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 21, 2014 NEW

We went for lunch and the food, service and decor were first class. The lunchtime menu is a bargain and very nice and the staff were excellent. All round 10 out of 10.

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Gateshead, United Kingdom
Top Contributor
72 reviews 72 reviews
59 restaurant reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 4, 2014 via mobile

We love this local restaurant- much to do with the consistency and service, however, on Friday night, the manager John was not present and boy it showed!! Food same usual quality, speed of service spot on - BUT- the staff were surly, disinterested and cold, which affected our enjoyment. Usually we are warmly welcomed during our patronage, which was significantly... More

Was this review helpful? Yes 2
Gateshead, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 1, 2014

Havent been here for a long while however it was one of my favourite restaurants. Decided to go for lunchtime visit and the food was nice reasonably and priced as well. However something has changed about this place im not sure if its been taken over or something. The table settings didnt look as crisp and the cutlery and crockery... More

Was this review helpful? Yes 1
Gateshead, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2014

been a while since I went to the imperial but the food was first class we ordered a banquet and ice cream and coffee was included but we did not get offered any sweet or coffe and got orange segments.After such a nice meal did not want to cause a fuss, but this is not good customer service.Might have to... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 15, 2014

The staff here are really competent,friendly,and efficient . We had a banquet, only the middle priced one, but it was excellent in content and quality.The phoenix soup takes some beating, never had it anywhere else.We visited Hong Kong and Singapore earlier in the year but the food here was superb by comparison to anything we tasted there. Thankyou for a... More

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Newcastle upon Tyne, United Kingdom
Contributor
16 reviews 16 reviews
8 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 31, 2014

We go for the lunchtime special. The waiting/bar staff are always very friendly and efficient. The food is always nice. Can't fault it.

Was this review helpful? Yes 1
Chester-le-Street, England, United Kingdom
1 review
5 of 5 stars Reviewed August 24, 2014

Great food and Service, Best Restaurant I have being to in the North East to date, being to Metro centre and a few others in all very nice experience.

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Gateshead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2014

The food is always good the standard never changes. The staff are excellent they always give you their full attention and always make you feel welcome.

Was this review helpful? Yes 1
Gateshead
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

I have been going to The Imperial for years and have always had a good time. It has become a staple for family get togethers, birthdays, etc. The service is fantastic and they always have a smile on their face. They are willing to help you out with anything. Food is lovely and reasonably priced. The shredded duck is out... More

Was this review helpful? Yes 2
North Pole, Alaska
Top Contributor
76 reviews 76 reviews
54 restaurant reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed August 6, 2014

This used to be my favourite Chinese restaurant. Its always fantastic - until tonight. What a change to the main courses. Things started really well to be fair. The starters -the chicken and sweetcorn soup and the dim sum they were unbelievable in fact. However what a difference when we came to the main course thought. They were hardly edible... More

Was this review helpful? Yes 1

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