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Ideal Restaurant

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Unit 1 West Avenue, Stockton Heath, Warrington WA4 6HT, England
01925601183
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TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 4
    Excellent
  • 4
    Very good
  • 4
    Average
  • 2
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Good food poor customer service

We have been coming here for a few years now because of the good deal of as many starters as you want and a main for £13.90 the food is lovely aswell and seems freshly made it's always piping hot! Our only problem is the manager he is beyond miserable and never seems to crack a smile the younger... read more

3 of 5 starsReviewed September 3, 2014
Lauren M
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20 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2015

Tucked away from the main street but the staff are happy, friendly, attentative, and the service is spot on. My partner and I have visited this restaurant a number of times. The food is superb. Good value for money. In our book the food is what you go for and the quality and quantity are great. Who cares about the... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

Had dinner here with family, I am impressed by their quality, Nice attitude and atmosphere. Great choice of place chosen by Terence :)

Was this review helpful? Yes 2
Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2014

When you walk into the Ideal the décor is pretty grim, I have to admit. Yellow and purple table cloth and napkins - who though that was a nice choice?? the whole place does need a drastic facelift but the food is great! They do a deal where its unlimited starters - all freshly cooked and piping hot (the honey... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 3, 2014

We have been coming here for a few years now because of the good deal of as many starters as you want and a main for £13.90 the food is lovely aswell and seems freshly made it's always piping hot! Our only problem is the manager he is beyond miserable and never seems to crack a smile the younger waiter... More 

Was this review helpful? Yes
Warrington, United Kingdom
Top Contributor
58 reviews 58 reviews
35 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 9, 2014

We visited with friends yesterday, for my husband's birthday. He wanted to go to another restaurant which we go to frequently but then decided to go to The Ideal for a change. We ordered drinks, but they did not have the wine we ordered from the menu (just a claret - nothing unusual). My friend's beer was sent back because... More 

Was this review helpful? Yes
Essex
Senior Contributor
31 reviews 31 reviews
8 restaurant reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed March 30, 2014 via mobile

It was the first Chinese restaurant we found in Stockton. Was horrible for the price we paid and with the exception of the younger member of staff, they are all in need of customer service training. The main dish especially was like cardboard and the rice portion was stingy. The whole place is in need of a makeover. Word of... More 

Was this review helpful? Yes
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

I with my husband friends and family have been to this restaurant on numerous occasions and we have never had a bad meal. The soup starters and mains are tasty and well made. I especially love the hot & sour soup and the ribs in syrup. We will be back at Ideal on Saturday with a group of us for... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed January 26, 2014

It was my two friends birthday on Saturday 25th January 2014 decided we would order a takeaway from here, phoned the order through at 7.20pm and said it would be about an hour, phoned back 8.20pm someone answered the phone but never spoke recalled and it was engaged obviously left the phone off the hook, 20minutes later a woman answered... More 

Was this review helpful? Yes
england
Top Contributor
51 reviews 51 reviews
31 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 21, 2013

Visited here for our annual Xmas Chinese meal in Stockton Heath. Surprised by not a single Christmas table decoration. Food was just about average, décor needs updating, but service was good. Not a place I would go again.

Was this review helpful? Yes
Warrington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 18, 2013

Not as bad as I expected after reading other posts but by no means really good and price was not too bad

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Unit 1 West Avenue, Stockton Heath, Warrington WA4 6HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Warrington
  • Phone Number: 01925601183

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?