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All 95 Basildon Restaurants

Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
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Ranked #28 of 95 Restaurants in Basildon
Price range: $37 - $37
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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139 reviews from our community

Visitor rating
    36
    33
    25
    29
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
wickford
Senior Contributor
38 reviews 38 reviews
27 restaurant reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed September 17, 2014 NEW

I agree with a previous review that the restaurant is really noisy . Went with my sister and our two sons , we were all shouting over each other . Then if your unlucky enough to be there for birthday cake time , it almost feels like an air aid , we wanted to run for cover. Don't get me... More

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Essex
Contributor
12 reviews 12 reviews
6 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 10, 2014

Visited the restaurant yesterday with 32 students and Anthony provided an excellent service. The food was lovely and all staff were very helpful. Thankyou for a lovely meal :)

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Exeter, United Kingdom
Top Contributor
78 reviews 78 reviews
30 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 8, 2014

Good food but service a little slow. Reasonably priced and very hot and tasty. Friendly staff would go again if in the area.

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London
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

I don't think I've ever eaten anywhere, at such a cost, for such a poor dining experience. Our waitress tried her best but was overwhelmed it seemed by how many tables she was catering for. The manager was all welcoming and smiles but did not have a grip on what was happening, our order was incorrect with the children's meals... More

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Rayleigh, United Kingdom
Top Contributor
61 reviews 61 reviews
45 restaurant reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 5, 2014

Where to start...... I should have known it wasn’t going to be a good night when upon arrival the manager was dealing with an error on another table that had been given the wrong dinner. We went here for a meal prior to seeing a film. And gave ourselves just over an hour to have a main course only. The... More

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London, United Kingdom
Contributor
18 reviews 18 reviews
17 restaurant reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 31, 2014 via mobile

Don't - Just don't! Eat Anywhere but here it is rank , I now have a disgusting aftertaste in my mouth after trying the worst piece of fried scampi I've ever tasted - I urge you all to stay away so this chain goes out of business - a blessed relief for all gastronomy

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UK
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 31, 2014

Went for my sons 16th birthday party of 7; 30.08.2014 evening, we were seated at our table to find it was sticky and dirty with dirty cutlery then given dirty menus. For me that was an instant turn of, had it not been my son's birthday I would have walked out. After a very long wait we finally ordered drinks,... More

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Benfleet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Came here after a movie with the kids on Tuesday been here a few times,funny enough always seem to get the same waitress which is a bonus in our book we and the kids love her we have to highlight!!! Belinda is undoubtedly why we choose here she really looks after us. we don't get to dine out often but... More

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2 reviews
1 of 5 stars Reviewed August 16, 2014 via mobile

Arrived at 9.30am - waited 10 minutes to be seated - in which we actually seated ourselves as other couples were just walking in and siting as the waiters were ignoring the door! At our table I had to go to get my little boy a high chair - we then waited a further 20 minutes to be given menus... More

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Contributor
16 reviews 16 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 4, 2014

Visited on a Sunday and was served by Anthony. Very very impressed with the menu so many choices. Drinks were kept topped up and the food came fresh and hot at every course. Our server was fantastic and it was great to see him take time out to talk to our son who is a chatter box and kept asking... More

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