We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frankie & Benny's New York Italian Restaurant & Bar - Basildon

$$$
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
Website
Add hours for Frankie & Benny's New York Italian Restaurant & Bar - Basildon and help diners know when to go.
+ Add hours
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 213 reviews
Visitor rating
  • 61
    Excellent
  • 53
    Very good
  • 36
    Average
  • 39
    Poor
  • 24
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Bustling but well-managed

Liked: the atmosphere, fast and friendly service, tasty pizzas, clean tables. Dislike: couldn't hear the music as the crowds were very loud and the restaurant is open plan.

4 of 5 starsReviewed July 3, 2015
Kathryn N
,
Basildon, United Kingdom
Good for:
  • Special occasions
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Basildon, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 3, 2015 NEW

Liked: the atmosphere, fast and friendly service, tasty pizzas, clean tables. Dislike: couldn't hear the music as the crowds were very loud and the restaurant is open plan.

Was this review helpful? Yes
Wisbech, United Kingdom
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW

Excellent place for breakfast, would definitely go back. Lovely location to sit and watch the world go by

Was this review helpful? Yes
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

Went to this restaurant after going to the cinema with my wife and kids. Coukd not fault the service, they were attentive and nothing was too much. Food was ok, normal big chain food, i had the salad which could have been a bigger for the price. I would return again.

Was this review helpful? Yes
Rayleigh, United Kingdom
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 22, 2015

Service wasn't up to much, the food was terrible, limp chips and overly fatty burger. All in all, not somewhere I'm planning on going back to EVER!

Was this review helpful? Yes
Rayleigh, United Kingdom
Level Contributor
66 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 21, 2015

As I have eaten lunch here before I decided to go again with my daughter and new grandson, on arriving we were shown to a table straight away and given a menu. We didn't have to wait long before we were offered drinks or take our order, the drinks and food came quickly and was very hot and presentable, we... More 

Was this review helpful? Yes
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 13, 2015 via mobile

Arrived around 10 past 8, and was greeted by a lovely staff member Charlotte, who told me the table would be ready in around 20 minutes and told me to get myself a drink at the bar while I waited. I stood at the middle of the bar and had only a few people there before myself. Patiently waiting my... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed June 8, 2015 via mobile

Food was nice but service was terrible! Had to wait 20 minutes before anyone came over and offered us drinks or take our order. Then had to wait another half hour before our first course arrived! When we tried to get their attention, they just ignored us!

Was this review helpful? Yes
Billericay, United Kingdom
2 reviews
2 of 5 stars Reviewed June 2, 2015

We visited Frankie and Bennys at the Festival Leisure Park on Sunday 31 May 2015 for breakfast.We arrived at 10.20am and the restaurant was reasonably busy but not full. We were greeted immediately and seated,this is where everything went wrong! We waited 10-12mins before we were asked if we wanted a drink and of course we did then we ordered... More 

Was this review helpful? Yes
Canvey Island, United Kingdom
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 31, 2015

visited again for the 2nd time, and I have not been disappointed. Greeted at the door by smiley manager (always nice to see staff appear to be enjoying their work), Breakfast as before was of a high quality and very tasty (the works omelette). The whole experience was most enjoyable, made even better by the fact that my online money... More 

Was this review helpful? Yes
Essex, United Kingdom
1 review
4 of 5 stars Reviewed May 30, 2015

I went to the Basildon Frankie and Benny's. It does not matter what Frankie and Benny's I go to, but I always have a good meal what ever I order. Love the cocktail called PS I Love You. For dessert I had Banoffee Sunday, it was amazing and I will have that again. The staff are always nice and friendly... More 

Was this review helpful? Yes

Travelers who viewed Frankie & Benny's New York Italian Restaurant & Bar - Basildon also viewed

 

Been to Frankie & Benny's New York Italian Restaurant & Bar - Basildon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
Phone Number: +44 (0)1268 532522
Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
Average Prices: USD 37 - 37
Cuisine: Italian

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 (0)1268 532522

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Special occasions

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Near Frankie & Benny's New York Italian Restaurant & Bar - Basildon