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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

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Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
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Dining options: Late Night, Breakfast, Outdoor Seating, Reservations, Seating, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 288 reviews
Visitor rating
  • 78
    Excellent
  • 70
    Very good
  • 55
    Average
  • 50
    Poor
  • 35
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Noisy but great with kids

we went In here for lunch with my elderly mother and older teenage daughter, who at the time at a throat infection and could not speak all the staff were very friendly . The only problem was that my mothers food turned up a bit cold ( but she is very fussy) however the staff had no problem with... read more

4 of 5 starsReviewed 2 weeks ago
Elizabeth R
,
London, United Kingdom
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288 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Essex, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Good quality meals for very cheap prices. Friendly staff but under staffed. Dirty decor was a bit off putting with food splats on the walls.

Helpful?
Thank glessex
London, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we went In here for lunch with my elderly mother and older teenage daughter, who at the time at a throat infection and could not speak all the staff were very friendly . The only problem was that my mothers food turned up a bit cold ( but she is very fussy) however the staff had no problem with this... More 

Helpful?
Thank Elizabeth R
Wickford, United Kingdom
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The atmosphere was good but the waiter a bit confused how the menu deals should work. The food was OK but a bit pricy compared with alternatives nearby

Helpful?
Thank Arthur_Sue
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After visiting local cinema my wife and I decided we would have a meal before going home. We didn't want a huge meal and as we both enjoy pasta visited Frankie & Bennie's on the Basildon Leisure park. The restaurant was rather busy however, we received a warm friendly welcome from the manager who told that there would be a... More 

Helpful?
Thank John L
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We came to this restaurant about a week ago and had the lunch menu. The food was awful. Maybe it was the dish I had? (BBQ chicken wrap and chips) but it was inedible. I left the majority of the food as the chicken wrap was disgusting. However, no one asked me if the food was ok like you would... More 

Helpful?
Thank Abigail H
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Went here with the girlfriend. I ordered the carbonara and it came out soggy and tasteless. Wouldn't return unless I had no other choice

Helpful?
Thank Frank_dutch
London
Level Contributor
39 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I went as part of a group for a Friday night meal. I had previously been disappointed when I had visited this particular restaurant in the past. However, on this occasion I was pleased with my dishes as well as the drinks. They had good offers on and a wide range of cocktails.

Helpful?
Thank Victoria R
Bury St. Edmunds, United Kingdom
Level Contributor
53 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited F&B for a quick lunch as we were on a tight timescale. We let the serving staff know and this was not a problem. A very good choice of light lunches available at reasonable prices. The food was delivered very quickly at our request and was very enjoyable. The seating was comfortable and very clean, the general ambience... More 

Helpful?
Thank Stardawntravel
London, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Food here is good mostly, bit over-priced for what it is. The only problem I have with the place is the ear-shattering music they play for a birthday celebration. Celebration good - volume ridiculous!

Helpful?
Thank LJF61
Essex, United Kingdom
Level Contributor
52 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We had been to see Star Wars and fancied something to eat, there were loads of options but decided on this place. It was rammed and we had to wait. After about 20 mins we were shown to our table and our order quickly taken. Given the crowds we thought we were in for a wait but no the food... More 

Helpful?
1 Thank d100golfer

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 (0)1268 532522

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian, Pizza, American

Restaurant Characteristics

  • Good for: Families with children, Large groups

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?