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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

$$$
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Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
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Dining options: Lunch, Late Night, Breakfast, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 228 reviews
Visitor rating
  • 66
    Excellent
  • 54
    Very good
  • 42
    Average
  • 39
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice food

Had a nice lunch here was very busy could have done with a few more staff but other then that was really nice food just a shame had to wait for drinks but on the whole was ok

3 of 5 starsReviewed August 26, 2015
Sharnett
via mobile
Good for:
  • Special occasions
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228 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Essex
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 26, 2015 NEW

Very impressed with our meal here last night. Our waiter Marcus is such an asset to this branch, he could not do enough for us. always pre empting our next request and totally on the ball. Best waiter ive come across in a long time. Food and cocktails that night were on point too. first cocktails came out within a... More 

Was this review helpful? Yes
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 26, 2015 NEW via mobile

Had a nice lunch here was very busy could have done with a few more staff but other then that was really nice food just a shame had to wait for drinks but on the whole was ok

Was this review helpful? Yes
London, United Kingdom
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 25, 2015 NEW

We visited here after a game of bowling, and it topped off a lovely fun evening really nicely. Our waiter was excellent, very friendly and attentive, and the food was great value.

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London, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 24, 2015 NEW

I went here with my friends and babies. Upon arriving with my buggy, I was told I could NOT bring the pram to where we were seated. I had to leave my baby, who was sleeping, by the doors. There was 10 of us in total. We had to wait for 20 minutes before a waiter came over to take... More 

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Greater London, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 19, 2015

Very noisy, we found it difficult to talk. Service was good but food was mediocre at best. Felt it was over priced.

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London
Level Contributor
24 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

Everyone's favorite diner except mine,at Bas Vegas all Russian or polish staff,I'm local so I exspect easy dining at a easy diner but no, I accept overseas staff proportionate to heisting local so can assist,here no just a bad face and a snigger,food is 2+star there ice cream I don't rate period but I chose at my own free will... More 

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London, United Kingdom
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 5, 2015

After being ignored at the Aroma Restaurant we decided to take our custom to Frankie and Benny's across the road. We were acknowledged within 3 minutes... Informed of the waiting times...seated well within the alloted timeframe given. We were informed of the new menu and being the first night things were taking a little bit longer by two members of... More 

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Rothesay, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 5, 2015

Great food and even better staff, we had breakfast in here every day of our visit. Really made our stay

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Leyland
Level Contributor
44 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 31, 2015

This is a good restaurant in the area known locally as BasVegas as it has a cinema and other activities and several good restaurants. F and B restaurant has a lovely atmosphere and friendly staff although I was not happy with my Calzone as the filling was very minute compared to what I had at other F and B restaurants... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 29, 2015

I arrived across tea time and was immediately seated. The waiter was very attentive and couldn't be faulted for his service. The food is what I would expect for a large food chain - edible but ordinary and delivered in a timely fashion, with no sitting under the heat lamps for any length of time. Some drinks are refillable, which... More 

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 (0)1268 532522

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Special occasions

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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