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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
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Ranked #24 of 94 Restaurants in Basildon
Price range: $37 - $37
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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131 reviews from our community

50% Recommend
    34
    32
    25
    26
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
1 of 5 stars Reviewed August 16, 2014 via mobile

Arrived at 9.30am - waited 10 minutes to be seated - in which we actually seated ourselves as other couples were just walking in and siting as the waiters were ignoring the door! At our table I had to go to get my little boy a high chair - we then waited a further 20 minutes to be given menus... More

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Contributor
16 reviews 16 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 4, 2014

Visited on a Sunday and was served by Anthony. Very very impressed with the menu so many choices. Drinks were kept topped up and the food came fresh and hot at every course. Our server was fantastic and it was great to see him take time out to talk to our son who is a chatter box and kept asking... More

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Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

We had a lovely meal, 6 of us with two under 5's. Marcus, our waiter, was constantly keeping an eye on us and asking if we needed drink top ups (the children's drinks were unlimited, which was a bonus) and giving advice. He also helped us use an online voucher that we should have printed out to get free kids... More

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London, United Kingdom
Top Contributor
57 reviews 57 reviews
30 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 27, 2014

Visited this restaurant for breakfast following a night out. The service was extremely slow and it was apparent that the waiters were struggling to cope. When the food eventually did arrive - it was cold and the toast was hard and inedible. Lots of people waiting a long time even just to order - not the place to go if... More

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 25, 2014

Went here to have a nice dinner, as i have been here before an enjoyed it a fair few years ago, Very disappointed tho, we left after ordering drinks, simply cause we had to shout at each other to even hear ourselves far to loud for a restaurant. Felt more like a night club with the loud music and even... More

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Uddevalla
2 reviews
1 of 5 stars Reviewed July 22, 2014

I went with my partner and another couple for meal. We decided to try this restaurant. The starter plates were dirty and had food on them still. I guess they were given to us by mistake. Fair enough. I called the waitress who took them and replaced them with 4 new plates. They were clean on the top face. But... More

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Chambersburg, Pennsylvania
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

Although your view from outdoor seating is the large parking lot at Festival Leisure Park it was a pleasant evening that added to the experience. I had the Oven Baked Pesto Salmon and it was quite good with lots of flavor and served with a nice salad. The double dip garlic dough balls for an appetizer were ok but nothing... More

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Basildon, United Kingdom
Contributor
20 reviews 20 reviews
14 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

We popped out for an early dinner but found we could still order from the lunch menu! Excellent service from the barman right through the waiting team. The waitress advised us that the meals that we had ordered were available on a deal on the lunch menu, silly not to! Excellent food, the sauce on my pasta was mouthwatering. Looking... More

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Rayleigh
Top Contributor
56 reviews 56 reviews
45 restaurant reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 18, 2014 via mobile

Went for lunch on Friday and ate from the lunch menu. The food was only warm and not great. The waitress was lovely and she did her best but obviously the restaurant is under staffed. Won't be going back for a while now.

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Rayleigh, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

Welcoming reception food very good service excellent, ample car parking, good disabled facilities well worth a visit

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