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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

$$$
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Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
Website
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Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 178 reviews
Visitor rating
  • 49
    Excellent
  • 44
    Very good
  • 31
    Average
  • 32
    Poor
  • 22
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Great Breakfast

My Friends and myself go there for breakfast before the cinema every week the Staff are lovely very friendly. Especially Andy and Ela. The breakfast is the best we wouldn't go anywhere else

5 of 5 starsReviewed February 23, 2015
Barbara D
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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178 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed February 23, 2015 NEW

My Friends and myself go there for breakfast before the cinema every week the Staff are lovely very friendly. Especially Andy and Ela. The breakfast is the best we wouldn't go anywhere else

Was this review helpful? Yes
Southend-on-Sea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 23, 2015 NEW

My two year old daughter had the spag box, with salad on the side to what looked like peppers in the salad was actually red hot chilles..... Come one this was ordered off the childrens menu aswell, we asked the waiter why they were in there he didn't know, so he asked the manager, known his return we had to... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015 NEW

Having visited this place before I was not to keen on the service. However on this occasion we were served by an excellent member of your staff called Andy Galvin. He knew exactly how to treat customers and made us feel very special as well as impressing our friends from the USA. We only came for coffee but left after... More 

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Lowestoft
Top Contributor
69 reviews 69 reviews
28 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 22, 2015 NEW via mobile

really enjoyed an evening meal Saturday evening. The restaurant was busy, and we were told about 20 minute wait for a table, we were given a pager to tell us when our table would be ready. Less than 10 minutes later a table was ready for us. Great food, we had the specials menu and it was a very good... More 

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Basildon, United Kingdom
Contributor
13 reviews 13 reviews
9 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 19, 2015

music was right up my street, 50's and 60's but alas that was the high point, food was a total disappointment, looked like ready meals from asda went for a birthday treat and took family and friends will never go back, you pay top dollar for a very basic meal.

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Canvey,Essex
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

Great experience. Good food great service. My only complaint is the music is a bit too loud to talk.

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Basildon, United Kingdom
Contributor
13 reviews 13 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

Went here for a late lunch yesterday booked before hand service was amazing and all the staff very friendly and helpful to myself and husband , we had a great meal I had the chicken pitta and hubby had the full rack of ribs , food was to die for , service was excellent and staff all lovely friendly ,... More 

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Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 12, 2015

Recently renovated, and looking good. Service is always good, although the hard sell can become tiresome. What is disappointing is the food. This evening I tried the fish & chips. A very empty plate arrived, with a pitiful portion of cold peas. The kitchen couldn't even be bothered to present the tiny piece of fish the right way up. The... More 

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Essex England, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 4, 2015

If you like a noisy athmosphere then this is the place for you , food passable but steaks had to go back as not as they should be and some meals not hot enough ,staff could be reminded that manners cost nothing

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Sutton Coldfield, United Kingdom
Top Contributor
104 reviews 104 reviews
58 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 31, 2015

Visited for a couple of drinks last week, place was packed with diners, lots of children which always puts me off. Did notice that some of the 2 seat placings were really close to each other almost to the point that you were virtually sitting on top of the next table.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 (0)1268 532522

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?