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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

$$$
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Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
+44 (0)1268 532522
Website
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Dining options: Breakfast/Brunch, Reservations, Late Night
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TripAdvisor Reviewer Highlights

Read all 166 reviews
Visitor rating
  • 44
    Excellent
  • 42
    Very good
  • 29
    Average
  • 31
    Poor
  • 20
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
" Ray's Of Sunshine Breakfast"

Had breakfast at Frankie & Benny's this morning, there was four of us. Fantastic food, the sausages tasted delicious. Great customer service by all members of staff, and a big Thank You to Chris our waiter. Plus for 1 week (25th-31st January) Frankie Benny's will donate £1.00 from every breakfast... read more

5 of 5 starsReviewed January 25, 2015
195julie77
,
Rayleigh, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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166 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Rayleigh, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015 NEW

Had breakfast at Frankie & Benny's this morning, there was four of us. Fantastic food, the sausages tasted delicious. Great customer service by all members of staff, and a big Thank You to Chris our waiter. Plus for 1 week (25th-31st January) Frankie Benny's will donate £1.00 from every breakfast sold to Ray's Of Sunshine. raysofsunshine.org.uk/ Rays of Sunshine Children's... More 

Was this review helpful? Yes
southend
Senior Contributor
46 reviews 46 reviews
25 restaurant reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 20, 2015 NEW

We had to wait about 50 minutes for a table early on a Saturday evening as they won't take bookings for less than 10 people, but it was worth the wait. There is not much space in the bar for waiting but luckily we found one chair - for the disabled member of our party. The menu has a pretty... More 

Was this review helpful? Yes
Basildon, United Kingdom
Top Contributor
62 reviews 62 reviews
32 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 14, 2015

good place to eat if you like your steaks ribs and pizza, American food with an Italian twist. Budweiser beer on tap too.

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Essex
Top Contributor
94 reviews 94 reviews
44 restaurant reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed January 6, 2015

We went into Frankie and Benny's before going to the nearby cinema. Service was very good and pleasant but there were several shortcomings. My fish was tiny but tasty. It looked like the peas had been counted out. My lemonade drink was over half full of ice, so that was tiny as well. My son ordered the fold over pizza-... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
35 restaurant reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed January 1, 2015

Went in here and tried to book for an hour and half later was told no booking tonight it's first come first serve. Back we go later and are told they are all reserved??? When we pointed out they told us they weren't taking reservations he came up with oh we stopped taking them earlier??

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Rayleigh
Top Contributor
76 reviews 76 reviews
61 restaurant reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed December 27, 2014 via mobile

Went for lunch on Saturday. All of our drinks were completely flat, they were returned and new drinks were served which were exactly the same. The drinks were sent back and we had tap water instead but we're still charged for the returned drinks. They were taken off the bill when we complained. The food was ok but the service... More 

Was this review helpful? Yes
Basildon, United Kingdom
Top Contributor
84 reviews 84 reviews
73 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 26, 2014 via mobile

Went here for a breakfast recently, staff attentive, good varied menu, good prices charged. Had never thought about going for a breakfast at Frankie & Benny's before but will go back again.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 15, 2014

I'm a fan of Italian food and in this it was below average comparing to all other I tried. It was plain and tasteless.

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Somerset, England
Top Contributor
103 reviews 103 reviews
36 restaurant reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 10, 2014

This last Sunday my wife and I took 4 of our grand children and their parents for a meal. This was at the request of our eldest grand daughter who was 18 during the week. I had never been inside one of these restaurants before. The service was excellent and the drinks came quickly whilst making food choices. The food... More 

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Billericay, United Kingdom
Contributor
13 reviews 13 reviews
7 restaurant reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 6, 2014

visited with my daughter and three granddaughters last night. After ordering our meal (pasta) was on the table within five minutes which leads me to believe the dishes were all reheated in a microwave. The music was so loud it was impossible to hold a conversation. Ambience was awful. Would not recommend this place.

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park, Cranes Farm Road, Basildon SS143WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 (0)1268 532522

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?