We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quays

English, Pub
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
Website
Today
12:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Fri 11:30 am - 11:00 pm
Sat 12:00 pm - 11:30 pm
Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 167 reviews
Visitor rating
  • 52
    Excellent
  • 48
    Very good
  • 30
    Average
  • 11
    Poor
  • 26
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good on a Sunny Day

I Spent a really nice afternoon here . It's s bit out of the way but has outside seating a prime spot to watch the wave boarding . Food is average pub food but a bit more Variety than some and our food was lovely and hot .

4 of 5 starsReviewed May 20, 2015
Barbara D
via mobile
Add Photo Write a Review

167 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed May 20, 2015 NEW

Waited 20mins for the starter, 30 mins for the main both cold. It's like we got forgotten about. Been there a few times in the past and the service and food have got progressively worse. Will not be going again!!!!!!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 of 5 stars Reviewed May 20, 2015 NEW via mobile

I Spent a really nice afternoon here . It's s bit out of the way but has outside seating a prime spot to watch the wave boarding . Food is average pub food but a bit more Variety than some and our food was lovely and hot .

Was this review helpful? Yes
Basildon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

If you like basic cold hard chips with rubbery steaks its for you, cheap meal deals and it shows in the quality of the food. Staff friendly but its not enough to make me part with my money again.

Was this review helpful? Yes
Wickford, United Kingdom
Contributor
11 reviews 11 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 2, 2015

I have visited this restaurant a few times. It is very good value and the food is good for the price paid. There is a no quibble guarantee if not satisfied. The menu is a bit confusing as in deals but is varied. I went this Friday (always been in the week before) and it was very busy and the... More 

Was this review helpful? Yes
Basildon, United Kingdom
Contributor
13 reviews 13 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2015

Bad attitude on arrival, ambivalent attitude when ordering and the feeling that they are doing you a favour when food eventually appeared. Food was ok at best and the knowledge of the waitress (had liver & bacon and had the temerity to ask what kind of liver it was???!!??) non existent. Lacklustre would just about describe this place!

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2015 via mobile

The staff are friendly, always there to help, the food is very good only at a cost of harvester, don't wait long for meal being delivered

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

I have recently posted a negative complaint about the quays, but since they have done nothing but apologise and rectify the issues. I have since returned and was extremely happy with my visit, the staff were extremely helpful, food was delicious and well priced. I'm glad to see they have addressed All issues and I will be returning again.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
11 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 18, 2015

Surly staff on arrival. Food cold and when complained offered a free desert. No record of our booking despite booking on line. Wouldn't return.

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

We visited for my brother in laws birthday. Access to the restaurant is restricted as you have to go on some kind of dirt track. However parking is good with disabled access just outside. Food for the main meal is great quality but deserts are not as good even though the portion size is very generous. Staff are friendly however... More 

Was this review helpful? Yes
Basildon, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 11, 2015

We went here for a birthday meal and whilst there was a party of around 30 of us the food did all come out at the same time however the food had a lot to be desired about.

Was this review helpful? Yes

Travelers who viewed Quays also viewed

 

Been to Quays? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: 01268 202 221

Price and Cuisine

  • Cuisine: English, Pub
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
12:00 pm - 11:30 pm

Questions & Answers

Questions? Get answers from Quays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?