We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
Improve this listing
Ranked #8 of 93 restaurants in Basildon
Cuisines: English
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Jul 22, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Write a Review

95 reviews from our community

65% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
Chambersburg, Pennsylvania
Senior Contributor
32 reviews 32 reviews
16 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 22, 2014 NEW

Had the steak salad and steak was a bit tough and chewy and overall flavor of salad was lacking. Typical pub atmosphere which was nice and had nice outdoor seating with view of the wakeboard park but we had to eat indoors because of light misting rain when we arrived.

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
25 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 19, 2014 NEW

Eat here for dinner and breakfast whilst staying at nearby premier inn Dinner was steak was overdone but changed on request with no fuss or issue, came back fine restaurant was not busy but had a nice atmosphere would eat here again if in area

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 13, 2014 via mobile

This is the first time I've been here. It was really nice, the nice staff were kind, we were seated straight away, we didn't wait long for the food and it was served hot. It so happened when we was there they were doing karaoke so there was a really nice atmosphere. Would defiantly go back again

Was this review helpful? Yes
Basildon, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014 via mobile

I was in the quays on Saturday and what a night, the staff was great and the food was fantastic. I had a problem with one of my meals and I ask a lad called darren and he got it sorted out right away. After our meal I went to the bar and I was servrd by a blonde girl... More

Was this review helpful? Yes 1
Basildon, Essex
2 reviews
4 of 5 stars Reviewed July 6, 2014

We have just come home after a meal at The Quays Basildon, and I just had to write a review, which is not normal for me. I was very impressed not only that we were seated straight away but the service was quick and very friendly even though they were quite busy. We did not have to wait that long... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed June 25, 2014

Been here several times now. Staff always friendly and helpful. Food always absolutely delicious and we always leave completely stuffed and happy with the experience. Would highly recommend.

Was this review helpful? Yes
Basildon, United Kingdom
Top Contributor
90 reviews 90 reviews
71 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 24, 2014

Thank you to the sponsors of this pub/restaurant for the vouchers they were very much appreciated my friend and I had a lovely meal but have always said the food is really very good and a very good selection. But yet again I moan some of the staff and really pleasant smile and at least look happy others make you... More

Was this review helpful? Yes
Basildon, United Kingdom
2 reviews
4 of 5 stars Reviewed June 22, 2014

Great outdoors area. Me and the bf had a nice cheap meal before enjoying a few (probably too many) drinks all at a reasonable price a great pub for friends and family alike!

Was this review helpful? Yes
Senior Contributor
43 reviews 43 reviews
27 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2014

we ate here as a family of 6 on a saturday afternoon,the setting next to the lake was lovely and we ate at a table outside...the food was very nice for the price and the staff were very helpful and very professional....when we next visit essex we will be coming back.

Was this review helpful? Yes
Laindon, null, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 31, 2014

We booked a table for my friends birthday, there was 8 of us. We were sat right next to the door with the breeze coming right through despite half of the restaurant being empty. We were sat at the table, drinks orders were taken straight away which was fair enough. We were then left for 35 minutes before anyone came... More

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Quays, responded to this review

Dear Kerry G Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Quays with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

Travelers who viewed Quays also viewed

Basildon, Essex
Wickford, Essex

Been to Quays? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Quays, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing