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Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
Website
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Today
12:00 pm - 11:30 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Fri 11:30 am - 11:00 pm
Sat 12:00 pm - 11:30 pm
Dining options: Late Night, Outdoor Seating, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 225 reviews
Visitor rating
  • 66
    Excellent
  • 63
    Very good
  • 45
    Average
  • 16
    Poor
  • 35
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Friendly and convenient

I have been staying in the local area for work while I look for a house, and The Quays is right next door to the Premier Inn where I am staying. The staff here are so friendly, and made me feel very welcome from day one. They are all horrifically overworked though. Prices for food and drinks are... read more

3 of 5 starsReviewed yesterday
DW0073
,
Basildon, United Kingdom
via mobile
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225 Reviews from our TripAdvisor Community

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Time of year
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Basildon, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

I have been staying in the local area for work while I look for a house, and The Quays is right next door to the Premier Inn where I am staying. The staff here are so friendly, and made me feel very welcome from day one. They are all horrifically overworked though. Prices for food and drinks are very reasonable,... More 

Helpful?
Thank DW0073
Lincoln, United Kingdom
Level Contributor
43 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As we often stay at the premier Inn next door we have visited this place quite often mainly for a drink. On this occasion we booked a table for my sons birthday, the food is pretty good nothing special but ok for the price, unfortunately the service although when we got it was good was far to slow. This is... More 

Helpful?
Thank slabot
London, United Kingdom
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good selection of well cooked food including steaks. Good service and reasonable prices. Good for families.

Helpful?
Thank DavidXH558
midlands
Level Contributor
84 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had this been a review of our first visit to this establishment it would be a one star review as we had booked a table for 8pm as we were told it was the earliest slot they had available but when we went over to the pub at 7pm there were plenty of free tables so at 7:30 we enquired... More 

Helpful?
Thank ExcaliberMidlands
Tecumseh, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great food friendly staff and fun atmosphere. REALLY enjoyed the Quays would recommend over and over!

Helpful?
Thank William S
Essex, Vermont
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great family menu something for everyone. Nice and clean environment even though it was busy on 23/12/15. 10 min wait for a table with a great friendly waiter. Definitely going back

Helpful?
Thank Joeylil
Basildon, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
4 of 5 stars Reviewed January 5, 2016 via mobile

No frills value for money, and a bottle of wine at a sensible price. Great for families, nice in the summer with its lakeside setting.

Helpful?
Thank Peter F
Essex, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 4, 2016

Great!! Was very surprised as it only cost £20.00pp was we wasn't expecting much when I booked it I done it so I didn't have to cook again! But it truly didn't disappoint, infact we are going to book again for this year...Staff were great/helpful...Food was well worth the money and more. We well be back again that's for sure... More 

Helpful?
Thank kayanddean
Stanford-Le-Hope, United Kingdom
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 29, 2015

First time eating at the Quays and very pleasant it was too. I'd heard from my sister that she would have all of her children (and grandchild) at her house on Xmas day and that my mother was angling for an invite too and I thought "Wouldn't it be a better present this year to take everyone out for Xmas... More 

Helpful?
Thank MikeyCa1
Albufeira, Portugal
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 18, 2015

Visited The Quays for our work Christmas Lunch. I chose the Cod Rarebit. The cod was covered in an peach coloured sauce that looked like plastic that had been melted. This sauce was so salty and unpleasant that it couldn't be eaten. This was served with some new potatoes that could have been used as cannonballs! Not cooked so couldn't... More 

Helpful?
1 Thank Kim T

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: 01268 202 221

Price and Cuisine

  • Cuisine: British, Pub

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
12:00 pm - 11:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Quays and other visitors
2 questions
Ask a question
Leigh-on Sea, United Kingdom
1 month ago
Basildon, United Kingdom

See all questions (2)

Questions? Get answers from Quays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?