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Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
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Today
12:00 pm - 11:30 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Fri 11:30 am - 11:00 pm
Sat 12:00 pm - 11:30 pm
Dining options: Dinner, Lunch, Late Night, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 197 reviews
Visitor rating
  • 56
    Excellent
  • 57
    Very good
  • 40
    Average
  • 14
    Poor
  • 30
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Night out

We had a great night on Friday , I loved the bar outside and the DJs. The only thing I didn't like was how slow the bar staff were , it took me 35 minuets to get a drink !!

4 of 5 starsReviewed September 1, 2015
JadeSmithx
,
Essex
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197 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Basildon, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 1, 2015 NEW

I could smell a very strong oily cooking fat smell when I walked in. I ordered a chicken burger. I had one bite. I couldn't put another piece in my mouth. All I could taste was cooking fat. The bar person took it away, not even asking if anything was wrong. Will never eat here again. Although it is a... More 

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Essex
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 1, 2015 NEW

We had a great night on Friday , I loved the bar outside and the DJs. The only thing I didn't like was how slow the bar staff were , it took me 35 minuets to get a drink !!

Was this review helpful? Yes
Basildon, United Kingdom
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 24, 2015

Booked and ate here last week mid afternoon. As expected the resturant was nearly empty. However really disappointed in the general cleanliness of the place. Dirty tables and floor really put me off. Service was fine waitress quite attentive. However food quality bad can tell cheap frozen products are used and limp salad.my advice is if you want cheap and... More 

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Basildon, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 22, 2015

Went to the Quays once before and although food was great - the speed of service and the sevice itself wasn't great. Went again yesterday (Friday) with my mum and dad (my dad is a diabetic so needs to eat regularly). We placed our order about 7.15pm but the order wasn't put through until 7.23pm according to the waitress. We... More 

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Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 22, 2015

Food is well worth the money you pay for it and the views from the outside over the lake really make this place. Service needs to be a bit slicker to make it 5 stars for me but will visit again

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Chelmsford, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2015

If they get more than 10 tables full they cannot cope with food orders!!! The Sharing platter wasn't even big enough for one, and the deep fried hula hoops are an experience

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Wickford, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 16, 2015

We have been visiting this pub for meals for years - I had my 50th birthday celebrations here too and everything was first class (considering what you pay) but last night was not good!! our steaks were chewy and burnt - my husband sent his supposedly medium rare one back only to receive another one which was only a little... More 

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Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 16, 2015

Been here twice and both times on a Sunday afternoon. The food isn't to bad but the landlady is so rude and both times she was very drunk. ..I would never go back and neither will my friends

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 13, 2015

I've visited this pub several times for both food and drink. Service is hit and miss, availability is sporadic so you'll find yourself ordering what they have rather than what you want. The staff are disinterested, disengaged and couldn't care less about offering good service and making your experience a pleasurable one. And some are just down right rude. Memorable... More 

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Basildon, United Kingdom
Level Contributor
79 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 13, 2015

large pub that gets busy at the weekend. Food is what you would expect from a pub. Lovely area outside to sit and watch the sport on the lake.

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: 01268 202 221

Price and Cuisine

  • Cuisine: British, Pub
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
12:00 pm - 11:30 pm

Questions & Answers

Questions? Get answers from Quays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?