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Quays

Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
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Ranked #9 of 93 restaurants in Basildon
Cuisines: English
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Jul 7, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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92 reviews from our community

65% Recommend
    33
    27
    19
    1
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Basildon, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014 NEW via mobile

I was in the quays on Saturday and what a night, the staff was great and the food was fantastic. I had a problem with one of my meals and I ask a lad called darren and he got it sorted out right away. After our meal I went to the bar and I was servrd by a blonde girl... More

Was this review helpful? Yes 1
Basildon, Essex
2 reviews
4 of 5 stars Reviewed July 6, 2014

We have just come home after a meal at The Quays Basildon, and I just had to write a review, which is not normal for me. I was very impressed not only that we were seated straight away but the service was quick and very friendly even though they were quite busy. We did not have to wait that long... More

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2 reviews
5 of 5 stars Reviewed June 25, 2014

Been here several times now. Staff always friendly and helpful. Food always absolutely delicious and we always leave completely stuffed and happy with the experience. Would highly recommend.

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Basildon, United Kingdom
Top Contributor
90 reviews 90 reviews
71 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 24, 2014

Thank you to the sponsors of this pub/restaurant for the vouchers they were very much appreciated my friend and I had a lovely meal but have always said the food is really very good and a very good selection. But yet again I moan some of the staff and really pleasant smile and at least look happy others make you... More

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Basildon, United Kingdom
2 reviews
4 of 5 stars Reviewed June 22, 2014

Great outdoors area. Me and the bf had a nice cheap meal before enjoying a few (probably too many) drinks all at a reasonable price a great pub for friends and family alike!

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Senior Contributor
41 reviews 41 reviews
26 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 1, 2014

we ate here as a family of 6 on a saturday afternoon,the setting next to the lake was lovely and we ate at a table outside...the food was very nice for the price and the staff were very helpful and very professional....when we next visit essex we will be coming back.

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Laindon, null, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 31, 2014

We booked a table for my friends birthday, there was 8 of us. We were sat right next to the door with the breeze coming right through despite half of the restaurant being empty. We were sat at the table, drinks orders were taken straight away which was fair enough. We were then left for 35 minutes before anyone came... More

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Quays, responded to this review

Dear Kerry G Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Quays with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

Basildon, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2014

nice setting by the lake, plenty of outdoor seating, food was what you would expect from a chain restaurant, very much the same as any other chain owned pub, in the end you get what you pay for. staff very helpful and service good.

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Basildon, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 28, 2014

My friends and I always meet at the Quays. It offers a good range of food and value for money. The offer of money back if not satisfied is also good although we have not had to use this. The Quays is also a comfortable place to meet so we can eat and talk you are never rushed or made... More

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Basildon, United Kingdom
Contributor
17 reviews 17 reviews
16 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Went there a few months ago with friends, good food, good service and the usual great prices for this Pub group.

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