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Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
01268 202 221
Website
Today
11:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Fri 11:30 am - 11:00 pm
Sat 12:00 pm - 11:30 pm

TripAdvisor Reviewer Highlights

Read all 160 reviews
Visitor rating
  • 50
    Excellent
  • 47
    Very good
  • 27
    Average
  • 11
    Poor
  • 25
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Early dinner

Surly staff on arrival. Food cold and when complained offered a free desert. No record of our booking despite booking on line. Wouldn't return.

3 of 5 starsReviewed April 18, 2015
Vickie3847
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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160 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2015 NEW

Surly staff on arrival. Food cold and when complained offered a free desert. No record of our booking despite booking on line. Wouldn't return.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
8 restaurant reviews
5 of 5 stars Reviewed April 12, 2015 via mobile

We visited for my brother in laws birthday. Access to the restaurant is restricted as you have to go on some kind of dirt track. However parking is good with disabled access just outside. Food for the main meal is great quality but deserts are not as good even though the portion size is very generous. Staff are friendly however... More 

Was this review helpful? Yes
Basildon, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 11, 2015

We went here for a birthday meal and whilst there was a party of around 30 of us the food did all come out at the same time however the food had a lot to be desired about.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 10, 2015

I went to the Quays for the first time last week with friends. My food order was wrong but was quickly changed. Unfortunately the jacket potato that I ordered was hard, the chicken was rubbery. However, after returning this week the food was much better, this could be due to less people being in the restaurant. The service is friendly... More 

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Benfleet, United Kingdom
Contributor
11 reviews 11 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2015

Have been here many times and can honestly say i have always had a great time. The food is always lovely and the staff are always friendly and helpful. Even when they are rushed off their feet.

Was this review helpful? Yes
Essex
Contributor
16 reviews 16 reviews
12 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 29, 2015

15 of us booked and met for lunch to celebrate one staff member leaving. As I arrived a woman who I think was supposed to be in charge was shouting at the poor barman. He served me a drink and then went over to her. I then waited about 5mins standing by the restaurant desk to find out which table.... More 

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Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2015

They have some cheap lunch time deals, foods not great but ok for a cheap lunch meal and decent size portions. Service is normally good and quick though

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ipswich
Contributor
13 reviews 13 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

we went here on a sat eve and it was fantastic all the staff was friendly and looked like they were enjoying there self. the food was good and we would go back there when back in the area only down side is very limited parking

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 21, 2015

We came here for my parents golden wedding anniversary ( 10 of us ) What a disaster,, starters although only 5 of us had them were were ok. The main courses came out, two of which were wrong and had to go back, my mum and dads pies were dry & served up with instant cold mash with a dozen... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 18, 2015

Food wasn't great s chips were hard but good value for money overall also helpful stuffcheap food thougH

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park | Pipps Hill, Basildon SS14 3WB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: 01268 202 221

Price and Cuisine

  • Cuisine: English
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
12:00 pm - 11:30 pm

Questions & Answers

Questions? Get answers from Quays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?