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Festival Leisure Park | Festival Way, Basildon SG1 2AU, England
0 1438 316677
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Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 4
    Excellent
  • 11
    Very good
  • 10
    Average
  • 7
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Tasty Pizza, Warm Soft Drink.

Grabbed a take out pizza as was staying locally in a hotel for work. Pizza was nice enough, tasty, hot and reasonable price. When picked up my order was given a bottle of soft drink that was as warm as my pizza, when asked for one that was in the fridge, the lady went away and came back with a... read more

3 of 5 starsReviewed January 31, 2015
Matt C
,
Sutton Coldfield, United Kingdom
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40 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Basildon, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 31, 2015

We love the buffet with all you can eat and drink. The new flavours of Pepsi Max were fantastic. The recent facelift looks awesome.

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Basildon Essex
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 19, 2015

Took my daughter husband and two children to the newly refurbished Pizza Hut . Looks very nice I thought to myself. The children didn't actually eat any pizza but had the ice cream selection. Adults shared a starter selection and ordered sharing pizzas x 3 . I was truly flabbergasted when the bill arrived. Nearly £90. It surely was not... More 

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Basildon
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2015

Visited for pizza after my daughters bday party as pizza is her favourite. 3 adults & 2 kids which only had ive cream factory as a extra. One drink each for adults, 1 sharing starter & 3 pizzas £88 later..... Nearly £90 for PIZZA!!! Very sneaky sharing pizzas arent priced on the menu! are you having a laugh.... i will... More 

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Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 28, 2015

Greeted by a nice man who seemed completely oblivious of where to seat us - despite it being relatively empty. Waited a long time to have our order taken and for drinks to arrive (they only came moments before our pizza despite asking someone to chase it up). When the pizza arrived it was drenched in grease - see the... More 

Was this review helpful? Yes 1
Gloucester, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 9, 2015

greeting as if some one forced...'Alright?'. Then first thing mentioned..no chicken wings and no jalepeno. :( Very tired staff..must have had a busy week end..though does not justify the lukewarm treatment to a hungry customer! Won't go again.

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Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 9, 2015

Having arrived after a game of bowling at 12.10 we were greeted by a friendly welcome with a negative of we have limited salad as the delivery hadn't arrived and once it had gone it had gone. We ordered 2 buffets and 1 large Margarita pizza only to be told that Large wasn't available and two individuals had been ordered... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 3, 2015

First time to this Pizza Hut and the service was terrible I had to go up to the service area to collect my own drink after 15-20 mins worth of waiting then got a dirty glass also had to ask and go and get our own bowls for the salad bar which wasn't a lot to right home about. Pizza... More 

Was this review helpful? Yes 1
Rayleigh, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 4, 2015

Seated quickly, service good, food yummy def value for money will definitely go back , children loved the food 😃.

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Sutton Coldfield, United Kingdom
Level Contributor
114 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed January 31, 2015

Grabbed a take out pizza as was staying locally in a hotel for work. Pizza was nice enough, tasty, hot and reasonable price. When picked up my order was given a bottle of soft drink that was as warm as my pizza, when asked for one that was in the fridge, the lady went away and came back with a... More 

Was this review helpful? Yes
Level Contributor
131 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed January 18, 2015

Called in here for a meal before seeing a film,The service was very poor,knifes and forks were dirty,Was told our pizzas didn't have enough cheese on them so they were cooking new ones and had to wait another 15 mins.The salad was not very fresh.I will not be coming back again soon.

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Restaurant Details

Location and Contact Information

  • Address: Festival Leisure Park | Festival Way, Basildon SG1 2AU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: 0 1438 316677

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?